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Mwave Australia Reviews 4,439

•
TrustScore 4.5 out of 5

4.3

Computer Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing and excellent selection of products, making it a go-to for many. The ordering process is often described as easy, with many consumers praising the fast and reliable delivery service, noting that items arrive quickly and in excellent condition. People also appreciate the efficient and helpful service, with some experiencing quick resolutions to issues. However, some customers also noted significant delays in shipping and order processing, particularly when items were not immediately in stock. A few reviewers were dissatisfied with the communication regarding these delays and felt that issues with supplier liaison and transparency needed improvement. There were also isolated instances where customers reported receiving incorrect products or facing difficulties with warranty claims and exchanges for faulty items.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and availability. While some customers received... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant delays, with orders... See more

Delivery service

Consumers find delivery services to be ambiguous. While some reviewers praise quick and flawless delivery,... See more

Service

Users describe ambiguous interactions with service. Many customers report very poor and rude service, citing... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers found prices reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered an NVMe, sent the same day, arrived the day after, amazingly fast and the NVMe works perfectly, thanks!!

Rated 5 out of 5 stars

Great experience. Reasonable priced desktop/gamin rig. Great build quality. Delivery in a few days

Rated 5 out of 5 stars

MSI 14" Laptop. I have bought quite a few items from MWAVE and they are always my #1 go to. I may admittedly compare prices but always end up buying from them. They have a great selection and their... See more

Company details

  1. #6 of 7 best companies in Computer Store
  2. #9 of 11 best companies in Computer Accessories Store
  3. #1 of 1 best companies in Computer Consultant
  4. #1 of 1 best companies in Computer Repair Service
  5. #2 of 2 best companies in Computer Service
  6. #2 of 2 best companies in Computer Wholesaler

Written by the company

Mwave is Australia's leading online computer and accessories store. Buy Computer Hardware, Cheap Computer Parts and Discount Computers from specialists.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bouns Dollars.

So easy to deal with.
I like the web site the only thing that I miss is when you purchase items they used to give you bonus dollars. Have just spent in the last couple of month around #k no bonus dollars.

17 February 2025
Rated 5 out of 5 stars

exchange goods incorrectly order

I needed to exchange some items i had order online, the process was easy and no hassle to the staff. Was also impressed with there showroom and warehouse. Gives me confidence to order from them in the future.

17 February 2025
Rated 2 out of 5 stars

Restocking Fee for returned Item

Even though we made an error in what we purchased, we returned the parcel in it's box directly to MWave, unwrapped within 2 days and feel that 20% charged for restocking fee is quite high. 10% would have been more acceptable. O

16 February 2025
Rated 5 out of 5 stars

Super!

Bought from mWave because it was much cheaper than our local distributors in nz. Shipping was cheap and fast too!

14 February 2025
Rated 1 out of 5 stars

Poor experience

Not in stock as advertised. Significant delays. Bad communication about delays and confusion over 2 items, lack of follow-ups, ticket closed without resolution and took new ticket and answering the same question multiple times to get answers.

12 February 2025

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