I ordered 2 bodhráns and they were dispatched the following day. They arrived separately, but that was not Muzikkon's fault. I wasn't worried because I could follow both packages online and knew when... See more
Company replied
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Review summary
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Reviews shaping this summary
It was my very first lute I have bought. It came on time. Unfortunatelly one gut fret was missing. Muzikkon immediately has sent full set of gut frets via express courier service. I would strongly rec... See more
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My son plays Ukulele and has become very interested in Renaissance fairs and wanted have something to play that fit the theme. We ordered your lute ukulele and it arrived amazingly fast and is absolut... See more
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The delivery arrived well ahead of the estimated arrival time. The packaging was well done, with plenty of tape indicating that it was a fragile package. The guitar is well made and looks just like th... See more
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Company details
Written by the company
We are a Dublin Ireland based Musical Instrument company. We supply and manufacture top quality affordable Traditional Irish, Ethnic and World Musical Instruments including Harps, Bodhran Drums, Flutes, Banjos, Ouds, Renaissance Lutes, Dulcimers and many othe that you can find on our website : www.muzikkon.com All our instruments and accessories are made with the finest tone woods at very affordable prices for today's musician. All our Products comes with 3 Years Warranty and 30 Days Money back Guarantee. We offer educational and industry discounts . You can Contact us online 24 hours by visiting our website : www.muzikkon.com Please feel free to pop in to our Showroom in Dublin or Wicklow We ship all our instruments Worldwide Daily.
Contact info
Unit 10, Robinhood Bsuiness Park, Robinhood Road, D22 P7E5, Dublin 22, Ireland
- +35314507855
- info@muzikkon.com
- muzikkon.com
4.7
Excellent
709 reviews
Replied to 62% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Instruments and value for money.and…
Instruments and value for money.and quick delivery to customers.
7 January 2025
An initial order was purchased before…
An initial order was purchased before Christmas and failed to arrive.
The follow up was very rapidly expedited, and the overall situation recovered.
However, Muzikkon systems and procedures failed to identify a missing parcel/order, it was a customer led proactive search that gained the rapid response.
16 January 2025
Reply from Muzikkon
Thank you for your honest feedback. We sincerely apologize that your initial order did not arrive as expected and that our system did not flag the issue sooner. We completely understand how frustrating that must have been.
We’re glad that once it came to our attention, we were able to resolve it quickly and get your replacement to you. That said, we take your comments very seriously and are already reviewing our processes to ensure missing parcels are identified much faster in the future, without placing the burden on our customers.
We truly appreciate your patience and for giving us the chance to make things right.
Muzikkon Sales team
My son researched your company
My son researched your company. One of the things that swayed his decision was your quality of product and customer service. You were excellent! Product is of excellent quality and response from you in tracking shipment was immediate. My son is a music major and I expect more business coming. Thank you for a beautiful Lute!
7 January 2025
I ordered a 'baroque/bowlback 'ukulele'…
I ordered a 'baroque/bowlback 'ukulele' to use for my renaissance pieces. It's really lovely. Very well made and nice set up. It came quickly as well.
7 January 2025
On time, as promised
The oud came neatly packed, in excellent condition. I was able to track the package all the way.
I recommend the store.
6 January 2025
great experience!
it was easy for me to find the item I needed on the website. It was great to be able to track the item from Ireland to France; the parcel arrived on time as it was planned!
I will order again!
16 January 2025
SatisfiedVery positive and good communication…
Very positive and good communication while awaiting delivery.
8 January 2025
good conversation
7 January 2025
Mountain Dulcimer Gigbag purchased.
Mountain Dulcimer Gigbag purchased.
Great quality and real value for money bag with reasonable delivery time and cost.
4 December 2024
Inspire a young artist!
I was referred to Muzikkon by an Irish friend in Racine.
I wanted to get a good starter Bodhram for my Grand-Nephew who is drumming in a metal band and I thought learing this style would help broaden his skills and set them apart. I ordered and the drum made it all the way here on time and It's beautiful! Thanks much, I'll be sure to visit your shop next time I'm in Dublin!
Jim Mueller
Franksville, WI. USA
12 December 2024
Excellent Service and Value
Excellent Service. I phoned up to arrange a collection and the person was very helpful. Communication ahead of pickup was very good. The musical instrument that I purchased was very good value as well!
22 December 2024
Very good
Very good, everything as said it would be. International order delivered with no problem.
13 December 2024
Good shopping experiece
Ordered close to Christmas and arrived on time. Nice quality and packaged well.
16 December 2024
Lute is ok for the price point
Lute is ok for the price point. Pegs are not great and need peg dope to work properly. Chanterelle broke when 1st trying to tune up as peg was very stiff. The body of the lute is well finished and tone is good.
6 November 2024
Great quality for the price!
Drum looks to be well constructed and has nice deep resonance. Haven’t messed with the tuning yet, but it sounded great out of the box.
25 November 2024
The descant lute arrived very quickly…
The descant lute arrived very quickly and was well packed and protected.
28 November 2024
Excellent information provided from…
Excellent information provided from start to finish.
Good quality product, well packaged and delivered quickly and in perfect condition.
11 November 2024
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