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Muziker Reviews 3,873

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers had a great experience with this company. Many customers are pleased with the fast and reliable delivery service, often noting that their orders arrive quickly and in good condition. People frequently find the prices competitive and reasonable, with some items being cheaper than at other stores, offering good value for money. The product selection is also appreciated, with a wide variety of goods available. However, some reviewers were not happy with the product quality, mentioning issues like broken items upon arrival or products not matching descriptions. There were also occasional complaints about slow shipping and inadequate packaging, with some packages arriving damaged or poorly secured.

What people talk about most

Product

People report ambiguous experiences with product quality and delivery, with many expressing satisfaction with... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and efficient shipping,... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising products as... See more

Price

Clients share positive opinions on price, with many reviewers finding products at good or reasonable prices,... See more

Order

Customers had ambiguous experiences with order, with many reporting positive interactions such as easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really good selection. Shipping took a while, but ok unless you're in a hurry. Shipping was a bit pricy. Find others who want to order stuff as well, so you can consolidate. Prices for the actual prod... See more

Company replied

Rated 4 out of 5 stars

The delivery is very fast but some prices are ridiculously high, like on other websites a vinyl record is max 40€, but on muziker its 70€ and sometimes it keeps rising. Otherwise its a good website.

Company replied

Rated 4 out of 5 stars

The product was what I expected. The product was packaged in weak material and the package was almost completely open. Good thing the ordered item remained inside though.

Company replied

Rated 4 out of 5 stars

The price was great and product was quality as described. Shipping was not great - Muziker sent it out several days later than promised, causing me to receive the order a week later than planned.

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments and music accessories to 35 European countries

4.2

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Best place to buy vinyl records from

Absolutely love the large selection of different vinyl records and other music equipment. Prices arent that bad either.

10 April 2026
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Reply from Muziker

Hello Oliver,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Not 180 gram records

Well, the three items (Radiohead - The Bends, In Rainbows and Pablo Honey vinyl records) was in it self ok. But… They are sold as 180 gram vinyl records. Not one of them are 180 gram, they are “standard“ weight. Not a big deal, but it pisses me off that they are marked and listed as “high fidelity 180 gram” when they are not. I also wrote to the seller about this, well explained, but only got back a standard response mail about how to return the records, paying for the shipping and handling. I do not want to send them back, cause there are maybe nothing else to receive that is different from what I got. The point is the marketing fraud, and a voucher or something for the next purchase would be a better solution. So, the items that arrived was all ok, I need to point out this. It’s only about the marketing.

9 April 2026
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Reply from Muziker

Dear Christian,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Everything was OK

9 April 2026
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Reply from Muziker

Dear Customer,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Good, quick, best deal on drums.

All good, quick delivery to Latvia. Ordered on Thursday, received on Tuesday midday.

8 April 2026
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Reply from Muziker

Hello Pauls,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

as expected

Product quality as expected, delivery speed as promised. Price is competitive

7 April 2026
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Reply from Muziker

Hello Dmytro,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Everything went well and the quality…

Everything went well and the quality and sound of the lap top cajon is beyond expectations.

7 April 2026
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Reply from Muziker

Hello Jurry,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars
Muziker logo

Reply from Muziker

Hello Olena,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Absolute lack of professionalism

I ordered a pair of speakers which were destroyed in transit by the carrier company. It took Muziker a total of 15 days to confirm this and then they just refunded my purchase. I specifically ordered from them cause of all the positive reviews praising shipping times and customer service. Alltogether just a terrible and frustrating experience.

5 April 2026
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Reply from Muziker

Dear Dave,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Very good price-quality

Very good product. Good quality-price. Fast delivery. Good online tracking for delivery. I do recommend the store.

2 April 2026
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Reply from Muziker

Hello Dragos,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Suur valik!

Delivery service - good! Price - outstanding!!!

5 April 2026
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Reply from Muziker

Hello Janek,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 4 out of 5 stars

The postage took a bit longer than I…

The postage took a bit longer than I expected (3 days I think), but everything else worked out quite well and the shipment arrived just one day past due.

2 April 2026
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Reply from Muziker

Hello Jakob,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Excellent costum support

One of the things I bought didn't work, but they sent me a new one really fast!

1 April 2026
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Reply from Muziker

Hello Sofie,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Warning Light4Me PAR 12x1W UV LED V2…

Warning Light4Me PAR 12x1W UV LED V2 LED PAR
The lamp works as expected, but for some reason it has a built-in fan - way too loud for indoor use. It’s very annoying and makes the product feel cheap. Definitely not worth the money considering the noise level.

30 March 2026
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Reply from Muziker

Dear Rob,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Patrik - Muziker

Rated 1 out of 5 stars

Ordered some yarn and it never arrived

Ordered some yarn and it never arrived. It was supposed to arrive two weeks ago. Contacted customer services after DPD lost it, and they still haven’t gotten back to me after a first “we’ll look into it” email.
I asked them to resend it or at the least give me a refund but they said they needed to confirm the package was really lost by DPD. But it’s been almost a week since their last email, and I know DPD responds quicker than that since they’ve actually gotten back to me on the claim and Muziker hasn’t!
Honestly terrible customer service. As if it’s my fault the package went missing, rather than a DPD error.
Please just give me my money back at this point. This was for a gift and now the date has passed.
19 days since I placed the order and still nothing.

2 April 2026
Unprompted review
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Reply from Muziker

Dear Sophie,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.nl and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Everything good. DHL delivery can be long

Ordered some art supplies. Order was packed and posted quickly. DHL delivery took more time. Satisfied with the supplies & planning to order again from Muziker.

30 March 2026
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Reply from Muziker

Hello Rosenberg,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

good support

30 March 2026
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Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Kind People. Great products.

30 March 2026
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Reply from Muziker

Hello Bart,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 4 out of 5 stars

Good price, false advertising for shipping times.

The price was great and product was quality as described. Shipping was not great - Muziker sent it out several days later than promised, causing me to receive the order a week later than planned.

30 March 2026
Muziker logo

Reply from Muziker

Hello Martin,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Muziker sucks hard

30 March 2026
Muziker logo

Reply from Muziker

Dear Nicolae,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Patrik - Muziker

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