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Muziker Reviews 

1,145
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, great prices, and the huge selection of products available on the platform. People also mention that the online ordering process runs very smoothly and items always arrive safely and securely packaged. Some reviewers were not happy with delivery delays, noting that packages sometimes took much longer than expected to finally arrive. A few other people also felt frustrated when delivery drivers failed to drop off parcels directly at their homes. Others experienced occasional issues with damaged boxes or mistakes regarding the specific items sent to them.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and smooth shipping... See more

Product

Users describe positive interactions with product, noting that the items received meet expectations, sound... See more

Order

Reviewers highlight positive aspects of order, noting that the purchase, payment, and delivery process is... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with items arriving in... See more

Service

Clients share positive opinions on service, frequently highlighting quick response times and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company with great prices ! They offer a lot of choices and everything is clear when you order goods. They provide a lot of options regarding the way you can pay or any kind of warranties y... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the electric guitar that I bought and I thank the people of muziker.be for the perfect action set-up of the guitar. It didn't need any changing and it plays like butter. Also t... See more

Company replied

Rated 5 out of 5 stars

Top website with a good choice of cool things you can buy, the process for ordering, paying, and tracking the order is excellent, and also the communication regarding delivery is very good. I am very... See more

Company replied

Rated 5 out of 5 stars

Good price and fast delivery to Belgium. However, I had to go to a DPD delivery point because they said "I was not there" (which is hard to believe because we do not see them trying to deliver the pa... See more

Company replied


Company details

  1. Musical Instrument Store
  2. also in
  3. DJ Supply Store
  4. Electronics Store
  5. Home Audio Store
  6. Recording Studio
  7. Sheet Music Store

Written by the company

Een betrouwbare Europese webshop met meer dan 25 jaar geschiedenis en showrooms in Tsjechië en Slowakije, gespecialiseerd in muziekinstrumenten, lp’s, audiotechniek, DJ-apparatuur en muziekaccessoires. Een maatschappelijk verantwoord bedrijf met respect voor de planeet en als doel om zijn diensten continu te verbeteren.

Ervaar muziek in al haar facetten

Written by the company

Gitaren, drums, keyboards, studio- en audiotechniek, lp’s & merchandise
Muziker levert topapparatuur voor muzikanten, producers, DJ’s en vinylfans, evenals audio-video liefhebbers.

Winkel met vertrouwen bij Muziker

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning
Geniet van makkelijk retourneren, eigen servicediensten en professionele klantenservice.

Contact info

Promotion box for Muziker

Muziker is een grote online retailer

Muziekinstrumenten en muziekaccessoires geleverd in 35 Europese landen

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,145)

196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sailing material

Satisfied with my purchase. Ups brought to the book shop instead of leaving the parcel on the door step or under the roof, as explained, but the items I bought are perfect !!

29 November 2024
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Reply from Muziker

Hello, Valerie, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

All as promised on the website

All as promised on the website: good price, fast shipping.
No surprises!
When you send them a mail with a question: fast reply.
For me it's a thumbs up!!!!!

28 November 2024
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Reply from Muziker

Hello, Joannes, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 3 out of 5 stars

accessories for Korg

You do not answer my questions about accessories to my new purchase.

25 November 2024
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Reply from Muziker

Hello, Alexandre, Thank you for your review and we're really sorry that we weren't able to fulfil your expectations. Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

Parcel stuck. Costumer Service doesnt care.

Order got splitted into two parcels. One arrived 2 days late and the otherone is still stuck in some parcelhub in belgium. Muzieker Costumer Support doesnt care.

18 November 2024
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Reply from Muziker

Hello, We apologize for the difficulties and we appreciate your feedback. We constantly work on improvements of our services and we're sorry for any inconvenience that might occur. Kind regards, Caterina Ferraresi - Muziker

Rated 4 out of 5 stars

Good description of the product

Good description of the product. Fast delivery.

11 November 2024
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Reply from Muziker

Hello, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 3 out of 5 stars

TM1 was in an opened box :(

My Behringer TM1 was in an opened box. I was a bit disappointed. Probably someone has opened and tried before, thand send that back and muziker send to me. Actually works fine, but why should i pay for a brand new stuff if it isn't. This way i can't make sure the mic is 100% state. Ye, it is just so so so disappointing.

14 November 2024
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Reply from Muziker

Hello, Thanks for sharing your experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Good and fast service

I received my vinyl record pretty quickly, without any issues along the way. The record itself was also wrapped up nicely, so there was no damage!

11 November 2024
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Reply from Muziker

Hello, Alana, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 3 out of 5 stars

Package arrived ripped open, but products inside are ok

The products arrived, but I had such a bad time with GLS as courier. The package arrived ripped open and it was obvious someone went through it. Also, it took them 5 tries and complaint tickets from my side to actually get the package delivered.

10 November 2024
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Reply from Muziker

Hello, Thanks for sharing your experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Lowest price I could find for this…

Lowest price I could find for this instrument. There was a bug in the online form for my payment (did not accept my address) so I had to use another means to pay (debit card) and that went smoothly. Delivery took a bit longer than from Thomann for example, but nothing dramatic. Guitar arrived well packed and in top shape.

11 November 2024
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Reply from Muziker

Hello, Hugo, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Great service!

7 November 2024
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Reply from Muziker

Hello, Tim, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

very quick and safe packing

very quick, nice safe packing

7 November 2024
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Reply from Muziker

Hello, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Very good experience for a first purchase

Very good experience for my first purchase.
Product was in stock and handled quickly by Muziker.
The product was correctly packaged for shipping.

5 November 2024
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Reply from Muziker

Hello, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Quick and correct

Quick and correct

28 October 2024
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Reply from Muziker

Hello, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Everything was okay

Everything was okay, there where no mistakes and fast delivery. Good packaging and this shop is the only one I find what I wanted.

29 October 2024
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Reply from Muziker

Hello, Belinda, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Perfect.

Good discription,quality and delivery.

28 October 2024
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Reply from Muziker

Hello, Guido, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

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