Bonus progress froze at 72%. I played another slot, logged out, logged in again, and it still displayed the unchanged number while my balance kept moving. That was the point where it began getting irr... See more
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In my case, my recent games listing has three games in it that I have never opened, and two I play every week are missing from it entirely. What is that list actually built from then?
the English terms said x30, switched the site to check and the other language version showed x25 on the same offer. which one actually applies then.
Sunday afternoon I checked the FAQ for withdrawal timing, then the cashier showed a different estimate after I chose Mastercard. Same process, two clocks. Fantastic little surprise
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the take a break options are 24 hours
the take a break options are 24 hours, seven days or thirty days and nothing in between, which is the first problem. the second is that a break stops you logging in and does not stop the marketing. i took a seven day break on the 2nd and had four promotional emails during it, one of them a reload offer with a deadline inside the break window. asked whether that is intended and was told marketing preferences are managed separately. that answer is technically true and completely misses the point.
In my case
In my case, my recent games listing has three games in it that I have never opened, and two I play every week are missing from it entirely. What is that list actually built from then?
Opened a session on desktop
Opened a session on desktop, shut the laptop in the middle of a round, resumed on my phone twenty minutes later. Balance matched, wagering counter matched, open round was right there. The state is stored server-side rather than in the browser, which is how it should be.
The verification screen accepted my…
The verification screen accepted my upload, then the ticket stated no file was received. I had the green tick on screen, so which one is right. I saved a screenshot before closing the page. The status gave no indication of what was supposed to happen next.
The filter states new games
The filter states new games, but half the tiles open to a maintenance message. Why show them in the lobby if they can't be launched. The status gave no indication of what was supposed to happen next. That detail mattered since the balance had changed.
The mobile version kept logging me out…
The mobile version kept logging me out on my budget phone ... Each login sent me through verification again, and the cashier button disappeared behind the keyboard.
I switched to a laptop, but the balance was still hours behind.
Support suggested clearing the browser, which changed nothing, after I retried on a second device.
asked about the pending window on debit…
asked about the pending window on debit card cashouts, got a figure of 24 hours, asked the same thing two days later and got three to five working days. same account, same card.
Limit page saved nothing.
put a query thrugh the form and got a…
put a query thrugh the form and got a reply six days later.
bonus gone before i understood it
Deposit error kept repeating.
wagering reset itself 🙄 again.
loading is quick on the slots and…
loading is quick on the slots and glacial on anything live, which never improves.
live dealer stream is good when it…
live dealer stream is good when it works, which is about half the time
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