Easy to use. Many artists listed. Easy to consult works on sale thanks to the pictures in the alert mails. Very reactive customer service. Improvable: sometimes the links from the picture to the sale... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic site! Incredible artist database, mega research, results and presentation. I only wish there were a more "entry level" category, as I find the minimum monthly amount to be somewhat steep for... See more
Company replied
I look at the site everyday to follow my list of selected artists. I dont buy art until I check MutualArt for similar works or works that I'm interested in that may have sold previously. Interes... See more
Company replied
I do not like to be forrced to pay and join a company site to just get the most minimal information about buying a product. I wanted to find out if I could please be notified if one of my works of a... See more
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Company details
Written by the company
The leading provider of art market data for collectors, professionals & art lovers. We offer you the tools to stay up to date with the art market and make smart decisions, know how much the artworks you own are worth, manage and grow your collection wisely, and much more. We are your eyes and ears on everything that happens in the art market. An international team of art lovers, web professionals and data analysts driven by passion and excellence who work relentlessly to make the art market accessible to everyone. Our data is sourced 24 hours a day from over 21,000 venues and organizations and is manually moderated to guarantee its accuracy. Founded in 2008, MutualArt has millions of members worldwide and continues to develop technological solutions for all your art-related needs.
Contact info
United Kingdom
- +1 (646) 755 37 40
- support@mutualart.com
- mutualart.com
4.0
Great
394 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from MutualArt
Hi Roland,
Thank you so much for your review. We are glad to hear you found our service quick, reliable and efficient. Your support means a lot to us!
Sincerely,
The MutualArt Team
Paid for appraisal upfront and got unusable download.
Paid for appraisal in advance and received email with download that can not be opened by any application I have or I can secure online. Have called, sent three emails since 12/1/25 to support@ and appraisal@ individually and then both at once, and the contact form with no reply. No office or personnel in US so at the mercy of foreign entity who now has my credit card information.
Addendum: Finally got a call returned 12/5. Said they are very busy and so they can't answer emails or voice mails any faster. Said they emailed my 12/3 (nope). Still unable to open download which is all of 4.2mb. Does not open from email or their website. No app online to open it either. Is probably a security issue with malware but evidently they can't just email a pdf. Told me the value they gave the artwork which is not even close to other valuations. Said they use accredited appraisers but wouldn't sent me their qualifications. Total ripoff. Paid $49 and have nothing to show for it.
Reply to their bogus reply: Skippy says he emailed me on Wed 12/3 but he did not and it is not in my Junk/Spam folder which I check multiple times per day. The countless emails and calls were from me to you not the other way around so don't put it out there like you are on your game. The download does not open on any browser on any computer (2), phone (4), or iPad (2). Your lies about your your level of customer service only give credence to the real story of what you have not done.
28 November 2025
Unprompted review
Reply from MutualArt
Hi David,
Thank you for your feedback. We’re sorry for the frustration you experienced.
After reviewing your case, we confirmed that the appraisal file is functioning properly and the issue appears to be related to the download on your end. Our team reached out several times by email and phone to help, but we were unable to complete any troubleshooting because the agent was not given the opportunity to walk through the steps before the call ended.
We’ve shared all the information available and confirmed that there is no issue on our side. Since we were unable to provide support during the attempts made, there is unfortunately nothing further we can do from our end.
Best wishes,
The MutualArt Team
Reduced price for premium service.
I signed up on Nov 27 at a cost of $295 and a week later the cost was reduced to $250.
I believe I should be issued a refund of the difference of $45 since the discounted price happened very quickly.
27 November 2025
Unprompted review
Reply from MutualArt
Hi Leonard,
Thank you for taking the time to share your feedback. We’re sorry for the inconvenience — the promotional email was sent in error, as the Cyber Monday discount was intended only for new users. That said, we completely understand your concern, so we made an exception and applied the discounted price to your account. A refund for the difference has already been issued.
If you have any other questions or need additional assistance, please feel free to reach out to our support team. We're here to help!
Sincerely,
The MutualArt Team
Pay to join an auction
They sent me information regarding an ongoing sale, but they want me to pay a monthly fee to view the ongoing auction.
29 November 2025
Unprompted review
Reply from MutualArt
Hello,
Thank you for sharing your feedback. I understand your concern and I am sorry for any frustration this caused. Our email updates include general sale information, while full access to detailed auction data and analytics requires a membership. This helps support the extensive research and resources needed to maintain our database.
We appreciate you taking the time to let us know about your experience.
Best regards,
The MutualArt Team
Fantastic site
Fantastic site! Incredible artist database, mega research, results and presentation. I only wish there were a more "entry level" category, as I find the minimum monthly amount to be somewhat steep for creating an account. This is my case, as I wish to track one artist only. But congratulations on the excellent site and broad artist coverage!
24 November 2025
Unprompted review
Reply from MutualArt
Hi Roberto,
We’re thrilled to hear that you’re enjoying the depth of our artist database!
We appreciate your feedback regarding pricing and the desire for an option tailored to tracking a single artist. Insights like yours help us understand what matters most to our users, and we’ll certainly consider this as we continue improving our services.
Sincerely,
The MutualArt Team
I have been very happy with mutual art
I have been very happy with mutual art. I am French and my grandfather was a painter De Beaumont Hugues.
I tried to buy some of his paintings and mutual art has been very helpful. Besides, I am happy to enjoy information coming from mutual heart.
Excellent experience
27 November 2024
Unprompted review
Reply from MutualArt
Hi Antoine,
Thank you so much for your wonderful review. We’re delighted to hear that you’ve had such a positive experience with MutualArt and that we were able to assist you in finding works by your grandfather.
We truly appreciate your trust and look forward to continuing to help you on your art journey.
Sincerely,
The MutualArt Team
The website qlitched out on me a week…
The website qlitched out on me a week ago, and since then it won't show me completed sales for auctions. I still have at least another week before my subscription expires.
14 November 2025
Unprompted review
Reply from MutualArt
Hi Eric,
Thank you for your feedback. We reached out to you on Trustpilot for more information, but have not heard back. We’re not seeing any issues on our end, so to help us understand what you’re experiencing and address your concerns, please get in touch with our support team directly. We’ll be happy to assist.
Sincerely,
The MutualArt Team
Thank you for giving me access to my…
Thank you for giving me access to my ancestor’s work. Feels like home.
21 November 2025
Unprompted review
Reply from MutualArt
Hi Dawn,
Thank you for the 5 stars. We’re honored to help you reconnect with your ancestor’s work, and we’re glad it brings a sense of home to you.
Best regards,
The MutualArt Team
always something interesting to learn
I find the site so full of interesting pages and articles, I really enjoy discovering new things about art.
20 November 2025
Unprompted review
Reply from MutualArt
Hi Mike,
Thank you so much for your kind words. We’re glad to hear you’re enjoying our site and finding fresh insights into the art world. Your support means a lot to us!
Sincerely,
The MutualArt Team
The free informations are useless
The free informations are useless, you have tò pay for getting usable information
20 November 2025
Unprompted review
Reply from MutualArt
Hello,
Thank you for your feedback. Due to the extensive work involved in collecting and maintaining our database, we’re unable to provide all information for free.
We truly appreciate your input and will keep it in mind as we continue improving the value and accessibility of our services.
In the meantime, please don't hesitate to contact our support team to see if we can better assist you with your data needs.
Kind regards,
The MutualArt Team
Quick to respond
Quick to respond, very pleasant and easy to coordinate. Professional every step of the way.
19 November 2025
Unprompted review
Reply from MutualArt
Hi Nina,
Thank you for your kind words! We're thrilled to hear that your experience was smooth and professional. It was a pleasure working with you!
Best regards,
The MutualArt Support
every thing is more tha well
I love that can see the history of the work art, thks
17 November 2025
Unprompted review
Reply from MutualArt
Hi Juanita,
Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.
Sincerely,
The MutualArt Team
Louis Welden Hawkins drawings.
Louis Welden Hawkins drawings.
I've one of the copies of "La Reine du Jardin" of Louis Welden Hawkins and mine is a signed copy so I'm interested by his drawings.
Next year,I think I will be able to buy a Hawkins's work. That is the reason,I've subscibe to see Hawkins's works from 2025/04/20.
17 November 2025
Unprompted review
Reply from MutualArt
Hello,
Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.
Sincerely,
The MutualArt Team
Reply from MutualArt
Hi Mike,
Thank you so much for the five stars. We’re glad to hear you had a smooth experience with us. If there’s anything else you need, we’re always here to help.
Best regards,
The MutualArt Team
Wonderful source for expanding my…
Wonderful source for expanding my knowledge about artists, their works and
the best is I get a sort of encyclopedia I can revisit and learn more about art.
13 November 2025
Unprompted review
Reply from MutualArt
Hi Elsa,
Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.
Sincerely,
The MutualArt Team
Great service but expensive….
Great service but when you looking for only one artist, it’s a expensive service. But it works perfectly!
1 November 2025
Unprompted review
Reply from MutualArt
Hi Johann,
Thank you for the wonderful feedback and the five stars. We are glad to hear the service works well for you.
We understand that if you are researching only one artist, the subscription can feel like a big investment. Your point is completely valid, and feedback like yours helps us explore ways to better support different needs.
We truly appreciate you taking the time to share your experience and for being with us.
Best regards,
The MutualArt Team
Desire for lower costs, but keep up quality.
I enter the site a lot to research artworks, but as I cannot afford the high subscription rates, being that I have non-comercial interest, I find It a shame that all the information you collect and can offer is not made available at an accessable rate for non- comercial clients. How frustrating it is to be poor!
13 November 2025
Unprompted review
Reply from MutualArt
Hi Gregory,
Thank you so much for the five stars and for sharing your thoughts. We truly appreciate you using the site for your research, and we understand how important accessible pricing can be, especially for personal or noncommercial use.
Your feedback is valuable and helps us continue improving. While our current pricing reflects the costs of maintaining and expanding the database, we are always reviewing options to better support different types of users. We have taken note of this feedback as we plan future updates.
Thank you again for taking the time to write this and for being part of our community.
Sincerely,
The MutualArt Team
Simply Fantastic
A fantastic place to find out about new works by our favorite painters
12 November 2025
Unprompted review
Reply from MutualArt
Hello,
Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.
Sincerely,
The MutualArt Team
Reply from MutualArt
Hello,
Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.
Sincerely,
The MutualArt Team
good auctions
good auctions
many artists possible top follow
fast reply to questions.
10 November 2025
Unprompted review
Reply from MutualArt
Hi Jacques,
Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.
Sincerely,
The MutualArt Team
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