MusicTeachers.co.uk Reviews 

233
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally helpful staff, detailed tutor profiles, and the extremely simple booking process that makes arranging music sessions effortless and pleasant. Many people note that finding a suitable teacher is completely straightforward, communication is exceptionally clear, and lessons are consistently well structured to successfully support steady student progress. However, some reviewers were not particularly happy with extra service fees and overall financial administration aspects. A few consumers noted that the digital platform takes a percentage cut of tutor payments and occasionally retains funds when schedule changes occur unexpectedly.

What people talk about most

Staff

Customers report deeply positive experiences with staff, highlighting the exceptional care, knowledge, and... See more

User experience

Clients share positive opinions on user_experience, highlighting that the platform is very straightforward... See more

Service

Customers consistently note positive experiences with service, highlighting how easy and seamless it is to... See more

Booking process

Users describe positive interactions with the booking process, highlighting how simple it is to find a... See more

Website

Reviewers highlight positive aspects of website, noting that the platform is very straightforward to navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have a really good piano teacher (Joel). We have been having lessons for 18 months or so. My son says he’s a really good teacher and explains everything well. My son recently achieved his grade 1 i... See more

Rated 5 out of 5 stars

I cannot rate music teachers highly enough. Their administration is consistently excellent and very caring. Their music platform and teacher quality is great and the sound quality online is the best I... See more

Rated 5 out of 5 stars

Very happy with my teacher. Makes it easier for me than having to go somewhere nearby for a lesson (and saves time), and finding a local teacher would have been harder. I like how I get email reminder... See more

Rated 5 out of 5 stars

I’ve been taking singing lessons with Music Teachers UK for a year now, and I couldn’t be happier with the experience. The teaching is excellent, with clear guidance and encouragement at every step. T... See more


Company details

  1. Music Instructor
  2. Online Marketplace
  3. Private Tutor

Written by the company

MusicTeachers.co.uk is an online music education platform. We connect students of any age, ability and instrument with professional music teachers, for lessons in-person or online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

233 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(233)

169 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently took on a new student who…

I recently took on a new student who wanted online saxophone lessons. Unbeknownst to the student, their computer wasn’t configured correctly to reproduce all the nuances of the saxophone because of the noise suppression settings, which made the lesson challenging to teach.

I reached out to the team at MusicTeachers, and they took the time to reconfigure the student’s computer while keeping me informed throughout the process.

10/10 for both their IT expertise and communication. Excellent support in resolving the issue.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with your product

You have a very good system, helpful when I needed guidance on 'setting it up; all your alerts and reminders work well, as does your renewal protocol.
My tutor is outstanding.

4 June 2026
Rated 5 out of 5 stars

Stacy was very prompt in responding to…

Stacy was very prompt in responding to questions over text and the lesson itself was great- she was gentle, had lots of patience and encouraging to the kids. She quickly identified which areas needed more support and pointed them in the right direction

20 May 2026
Rated 5 out of 5 stars

Easy to find teachers and lesson…

Easy to find teachers and lesson quality is great via the online platform. All the information you need is in your account on the website but it can be difficult to see what lessons you have paid for, taken and when. If the account section of the website was more straight forward I would want to give 6 stars.

18 May 2026
Rated 1 out of 5 stars

Terrible

Terrible - this company has kept my money after a teacher said she would no longer be able to offer lessons. The teacher cancelled last minute while my child was on her way in an uber and we have wasted £47.50 on the lesson plus the uber means £60 wasted!

21 May 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Helen,

I completely understand why this situation was so frustrating, particularly with the lesson being cancelled while your child was already on the way.

As soon as this was brought to our attention, we processed a full refund for the unused lesson in line with our refund policy for cancelled bookings. We have also responded directly to your customer service request and included a discount code as a gesture of goodwill.

I appreciate that this was a disappointing experience, and I’m sorry for the inconvenience and wasted journey this caused.

Best wishes,

Alex

Rated 5 out of 5 stars

Very observant teacher

Felicity listened to my singing concerns and made suggestions. I sang to her and in spite of it being on line she observed my singing style closely and gave me advice. I have now booked a 5 lesson block.

20 May 2026
Rated 5 out of 5 stars

Very straightforward and clear to…

Very straightforward and clear to scroll through to find a tutor (although a 'favourite' button would have been helpful)
Payment options clearly explained and simple to make payment. Easy to liaise with tutors and book sessions v

19 May 2026
Rated 3 out of 5 stars

Be aware of additional charges when booking

Good selection of teachers, but I was not aware of the Platform charges. It was only when I got to the payment that I saw there was a dramatic difference in payment amount to what was advertised for the lesson. I think it was an additional 22% that had been added! I thought this fee was unnecessarily high and should have been clearer on the site.
Otherwise, the rest was fine.

11 May 2026
Rated 5 out of 5 stars

When you are 80 and decide to take up…

When you are 80 and decide to take up playing the piano again after umpteen years you need someone who is kind and understanding, has a good sense of humour, lots of patience and encouraging in your efforts and Jane certainly fits all those criteria.

11 May 2026

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