While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Cant fault Musical Money ltd wouldnt sell my musical equipment to anyone else its so easy you dont even have leave the house its all aranged from supplying boxes for guitars to the pickup from DHL. O... See more

Rated 5 out of 5 stars

I had a Clarinet which I no longer required. Found Musical Money online. Easy form to fill in, with uploaded photo's I agreed a price with Geoff. Clarinet was collected on 02/09/25 by DHL, cash was... See more

Rated 5 out of 5 stars

Geoff made selling my guitar hassle free and offered a good price. After assessment of the instrument he could easily have said there was something wrong with it and offered less money and I wouldn’t... See more

Rated 5 out of 5 stars

I have nothing but good things to say about my recent purchase from MM. The article, a guitar, was delivered promptly and updates on delivery were received throughout the process. It came well pac... See more

Company details

  1. Used Musical Instrument Store

Written by the company

The Quick, Easy and Safe way to turn your musical equipment into money


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cant fault Musical Money ltd wouldnt…

Cant fault Musical Money ltd wouldnt sell my musical equipment to anyone else its so easy you dont even have leave the house its all aranged from supplying boxes for guitars to the pickup from DHL. Offers for your guitars are briĺiant and payment into bank account is super fast .100% recomend them !

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Clarinet Sold

I had a Clarinet which I no longer required. Found Musical Money online. Easy form to fill in, with uploaded photo's
I agreed a price with Geoff.
Clarinet was collected on 02/09/25 by DHL, cash was in my account late afternoon on the 3rd.
Highly recommend, will be using again

2 September 2025
Unprompted review
Rated 5 out of 5 stars

The service from Musical Money was excellent …

The service from Musical Money was friendly and very efficient. The offer made was fair considering that this is a trade in price, and they pointed out that a private sale could be more profitable. The quote offered to me was honoured without adjustment once the instruments had been examined. I was paid the same day.
I am very pleased and would not hesitate to use Musical Money again.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Quick easy and very efficient

First impression of the Musical Money quote interface was very favourable. It is clear and concise and guides you through the process. Once the initial quote request was submitted Geoff came back to me very quickly on the same quote looking for some clarifications which I was able to supply. An offer was made the same day with no quibble which was very reasonable and I was happy to accept. Postage was paid in addition to the offer which I thought was very helpful. The courier picked up the parcel from my home address and delivered it to Musical Money the next day. Offer was confirmed and payment made to my bank immediately. I would like to thank Geoff for the excellent service he provided and I would be happy to use Musical Money in future

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Made a purchase via the website for a…

Made a purchase via the website for a bit of music gear on a Sunday - was packaged out via Royal Mail on the Monday. Royal Mail had it a little bit longer than anticipated at their sorting facility but that’s not an issue with the seller.
Packaged well, quick delivery and great price. Really happy, thank you!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Recommend Musical Money

All was quick and easy. I was happy with the quote for my electric guitar. Packaging arrived very quickly (the cost of this was refunded) and the subsequent collection by couriers was quick. Great communication throughout. So much better than trying to sell privately with all the usual time wasters. Yep, I’d recommend the service.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, offered quote, arranged delivery and paid me promptly. Highly recommend friendly service.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Utterly fantastic

Geoff of Musical Money has been utterly fantastic. Really knowledgeable, very patient and superb, prompt and detailed communication. In the end, I sold my old Rickenbacker to a friend of a friend, but otherwise would have had no hesitation in selling to Musical Money. First rate.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

A complete, friendly and efficient way to sell

I was selling an acoustic guitar but was a bit anxious about how to ship it to a buyer without risking damage. I asked Musical Money to quote. They offered a fair price, supplied a shipping box and method at no cost to me and paid very promptly. Good communication from Geoff and the whole process went very smoothly.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Sensational Customer Service

Great Customer Service, really smooth process and was incredibly patient and diligent with evaluating items I had sent across as well as sensitive due to the nature of my having to part ways with them.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

100% Recommended

This has to be one of the best buying experiences I have had for an online guitar purchase. Realistic pricing, accurate description, super-fast process and quick delivery. Their website provides all the information that you need during the whole process. Absolutely 5 stars.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Truly an excellent experience

Truly a fair, honest and professional service. Geoff visited to review a series of guitars, from a deceased relatives estate. Geoffs’enthuhiasm for his work was a pleasure to see and made a potentially difficult situation very easy and uplifting. Efficient and mega quick quotation and payment. I would highly recommend Musical Money. I was so lucky to find this Company - an excellent Business, with a lovely helpful team.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Very Satisfied. Faultless Transaction.

An impressive, professional and fair service, without any hassle. The provisional offer was the amount I received, and the cash was in my bank account within 48 hours of dispatching my guitar. Easy-peasy, would recommend to anyone.

29 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look