Museforhair Reviews 181

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the product, noting that the hair is soft, thick, and blends seamlessly. Many appreciate the ease of application and removal, highlighting that the extensions are non-damaging and comfortable to wear. The service is also frequently commended, with many consumers finding the color matching process easy and the overall experience positive. However, some people were dissatisfied with the product's price, finding it expensive. A few other people also felt that the tape was problematic, mentioning issues with it slipping out, being difficult to remove, or leaving sticky residue. There were also occasional comments about the hair becoming dry or the color not matching expectations.

What people talk about most

Product

Reviewers express high satisfaction with the product. Many customers praise the hair's quality, describing it... See more

Quality

Consumers find quality to be positive. Many reviewers praise the hair as soft, thick, and full, noting it... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of application and maintenance.... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the extensions to be affordable, saving... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the online color... See more

Based on these reviews

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Glowing / Detailed Review Muse Hair Extensions is hands down the best hair extension brand I’ve ever used. The quality is unreal — soft, thick, and full from top to bottom with no sheddi... See more

Rated 5 out of 5 stars

I received my boxed extensions in great time considering I live in far North Queensland ‘4 days from WA!’ Excellent, lack of mirrors yet with assistance tapes fitted, my hair looked amazing but becaus... See more

Company replied

Rated 5 out of 5 stars

Seriously love muse! I’ve had extensions for 15+ years and haven’t until now found any semipermanent extensions that aren’t damaging to my hair! I find muse doesn’t damage at all, is gentle and easy t... See more

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Rated 4 out of 5 stars

The colour is a perfect which is light auburn #30 which I was quite surprised as it's a hard colour to match. The tape remover works well except my bottle was already beading with the solution before... See more

Rated 5 out of 5 stars

I have tried hair extensions in the past and because I have so much hair it has cost me over $1000 and has taken hours at the salon. Whilst first application was a little tricky getting the tape on th... See more

Rated 5 out of 5 stars

My tape replacement orders always arrive so fast! Keeps me always feeling fresh and beautiful for my super easy reapplications! The hair is so full, lush and hands down the best quality. The team... See more

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Rated 5 out of 5 stars

Loveee!! I’ve just received my second set and I’m absolutely obsessed… they’re incredible quality and the perfect shade. I’m a repeat wearer and honestly never without them. I just love how easy they... See more

Rated 5 out of 5 stars

I’ve been getting extensions for nearly 5 years and these are by far the easiest, quickest, least damaging I’ve ever come across - and as a hair dresser I’ve seen them all! The quality is so fantastic... See more

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Rated 2 out of 5 stars

I've had these extensions for weeks now. The tape is horrible even following directions they slide out if not every wash every second and the tapes not long enough for all these replacements i bought... See more

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Rated 5 out of 5 stars

I absolutely adore this brand! I first came across them on TikTok when I lived in Ireland, and ordered my first set and I was hooked! Hair is amazing quality, customer service is 5*! Now that I’m livi... See more

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Rated 5 out of 5 stars

I use to be a constant extension wearer and have tried almost every single type available and had to have a 3 year break. Recently decided it was time but I didn’t want to go through the usual channel... See more

Rated 4 out of 5 stars

Having had extensions previously, being able to put these in myself is fantastic. The colour match was pretty close to what I'm looking for. They are very light feeling which is great for me, I also... See more

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Rated 5 out of 5 stars

A great alternative to save yourself some money! I do find I’ve been re-doing mine every 3 weeks but I think I was using shampoo with Sulfate so now I’ve switched I’m hoping they stay in a bit longer.... See more

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Rated 5 out of 5 stars

Such a fun experience to go from meh about my hair to feeling glamorous. No need to worry if one slips from too much conditioner or just needs adjusting you can do it yourself. Tons of love for the la... See more

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Rated 5 out of 5 stars

I have tried so many extensions, hair toppers, even wigs nothing has looked natural on me. I decided to try Muse hair extensions and it’s like winning the lottery. They absolutely look so natural. I l... See more

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Rated 4 out of 5 stars

Second time purchasing off this site - I usually get the 22 inch and cut it a little bit to give it thicker ends but absolutely love the idea of no sandwich tapes. After having normal tape ins for yea... See more

Rated 5 out of 5 stars

BEST extensions EVER! I’ve tried it all - professionally installed tape-ins, beads, clip-ins, halos - you name it. As a thin-haired girl who’s always struggled with achieving both thickness and lengt... See more

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Rated 5 out of 5 stars

This my second order from Muse and they are by far my favourite way of applying extensions. Super easy, they last forever if you look after them correctly. And bonus, they don't break the bank like th... See more

Rated 5 out of 5 stars

I am not great at hair ever but the process of putting these in was so straight forward and simple. The spray remover worked quickly and easily. The hair is super soft too, great quality! I will be us... See more

Rated 5 out of 5 stars

I just wanted to say how much I love MUSE hair extensions and how impressed I am with the quality of the tape extensions!! I am never going back to the salon extensions again. Thank you so muc... See more

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Rated 1 out of 5 stars

I bought there hair extensions in july and they are horrid. I have only used surface and parbane free shampoo and conditioner on them however they have still gone awful, they feel like straw and the e... See more

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Rated 1 out of 5 stars

I got these extentions a few months back and only am getting around to write this now after giving muse a chance. I wrote a personal review but I thought people could see this too. Like many other rev... See more

Rated 5 out of 5 stars

The Muse extensions have transformed my hair confidence. As a person with fine, flat hair, I was looking for hassle-free, affordable extensions that would give me added volume and length. The Muse ext... See more

Rated 1 out of 5 stars

I was very disappointed with this product. Although the hair looked good once it was in, I’ve experienced lots of issues. Firstly, the tape took a really long time to peel apart. It was nowhere near a... See more

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Rated 4 out of 5 stars

Pearl blonde 22inch kit Very easy to put in, the tape is very easy to apply The packaging kit is great very asthetic Would like maybe another row of extension included as my hair needs it as it’... See more

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Rated 2 out of 5 stars

I have been using these extensions for a short while now. My first install they slipped out after the first wash. The products I used were extension safe and the customer care team supported thi... See more

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Rated 1 out of 5 stars

I ordered a set of 22” inch hair extension kit and a separate tape and removal spray. Both of the sprays did not work properly. The hair extensions lasted only a week. I paid close to $600 shipped t... See more

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Rated 5 out of 5 stars

The hair is so lovely and looks fab! I struggled a bit with separating the tape prior to applying - that was probably the most time consuming part and was probably just me! Loved the service behind th... See more

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Rated 5 out of 5 stars

Absolutely exceeded my expectations by a million miles!! I’ve been a senior hair dresser for a decade but never wanted the financial and time commitment of real extensions! Came across Muse on instagr... See more

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Rated 5 out of 5 stars

My hair has thinned a lot since losing 45kgs so I decided to give Muse a go to see if it would boost my confidence. I have been thrilled with my hair extensions and can’t see myself going back! The ha... See more

Rated 5 out of 5 stars

I was just about to make an appointment with a stylist for over $1200 for extensions. These changed MY LIFE. The color match (neutral brown) matched PERFECTLY on the first try and they were so easy... See more

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Rated 5 out of 5 stars

Absolutely fantastic customer service. Get back to you incredibly quickly with literally any questions. The hair itself is amazing quality. Even my hairdresser said they were great and wouldn’t cause... See more

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Rated 5 out of 5 stars

I’ve spent years and years wasting money on hair extensions that would go stiff after just two weeks. A hairdresser friend of mine recommended Muse, and I thought it was finally time to invest in m... See more

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Rated 5 out of 5 stars

I have made several orders through Muse. Their product is amazing & customer service is great. Prompt delivery is also a huge bonus. I highly recommend this business for all your hair extension needs.... See more

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Rated 5 out of 5 stars

My 4th order and hair quality amazing. It’s been a yr of hair and it’s only now needing a little freshen up on the blonde. I mean a whole year of the same extension set ! Are you for real. Tapes neve... See more

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Rated 1 out of 5 stars

I ordered the hair on November 25. I have never received it. Customer service keeps telling me that it will be sent out tomorrow. That was four times now I purchased through the site because of the gr... See more

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Rated 5 out of 5 stars

I am in my late 60s, my hair is thin and broken off in places due to over processing hair colour. I decided to buy Muse 16inch Sunkissed P18/60 and I was nervous and very sceptical because if the cost... See more

Rated 5 out of 5 stars

I’ve been getting my hair extensions done for 30 years plus. I’ve used a lot of different styles from bonds, tape, clip-in, sew in wefts, weaves and spent a small fortune. I decided to give Muse a try... See more

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Rated 5 out of 5 stars

Have been wearing hair extensions for 10 years now and since I switched to Muse I won’t go back. Super convenient and easy to apply, hair quality is great (I usually can get about a year’s wear out of... See more

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Rated 1 out of 5 stars

Worst company and the tape is horrible.. would not recommend at all. Customer service is just as bad as their tape!

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Rated 5 out of 5 stars

I’ve had all types of hair extensions for 5+ years & it’s costing me a fortune, so I thought I’d try Muse. OMG! Fantastic installation method, can’t see when I put my hair up. Can’t comment on hair qu... See more

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Rated 5 out of 5 stars

I brought the hair extensions for my wife as a surprise and she said the following; The quality of the hair is completely something you won’t experience. The ability to be able to simply app... See more

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Rated 2 out of 5 stars

Initially the hair extensions were amazing! Great colour range. It was really good but I had to take it off after less than a week. I washed the hair 3 days after applying it. It got very dry, i could... See more

Rated 5 out of 5 stars

I can’t rave about this company enough, the quality of the hair and the customer service are just 10/10, and that’s rare honestly nowadays. I’m so happy with my hair, and as a licensed cosmetologist w... See more

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Rated 5 out of 5 stars

The hair is such amazing quality, absolutely zero shedding, very easy to brush, super easy and quick to install and I was surprised with how well they have held in place. Can’t recommend them enough!!... See more

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Rated 5 out of 5 stars

my experience has been amazing, last minute order and it came in the mail the next day, I'm not a hair extension girly but wanted more length for my sister's engagement party and things in my hair te... See more

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Rated 5 out of 5 stars

Really high quality hair and so easy to install. It's nice too because I can easily take them out when I need a little extension break. Also very fast shipping. Really appreciate this option because t... See more

Rated 4 out of 5 stars

Been window shopping for ages, I'm the type of girl who always fills up the cart, but never checks out. I'm glad I did. So happy with my extensions. And very easy to apply yourself. You don't have to... See more

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Rated 1 out of 5 stars

They clearly have a lot of money for marketing and fake reviews. They sent me an email after purchase for a review. Because i had negative reviews, i was lead away from reviews and advised id be c... See more

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Rated 5 out of 5 stars

I have thin hair and have always wanted think hair. Regular extensions have never been achievable for me as the ongoing cost has been prohibitive. But these extensions are amazing. So happy I gave it... See more

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Rated 5 out of 5 stars

I’ve been trying out different extensions for over 10 years and this is by far my favourite type. It is so easy to install and it feels like I’m not wearing anything :). The colour match ended up bein... See more

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Rated 5 out of 5 stars

Incredible tape. Have purchased multiple rolls and always come back to muse. Long lasting, non-damaging and very easy to install and reinstall. LOVE THIS PRODUCT!

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Rated 5 out of 5 stars

I had these extensions fitted by my hairdresser yesterday so she could shape them and find the best placement, and I’m really impressed so far. They feel incredibly soft and blend beautifully with... See more

Rated 5 out of 5 stars

I have had hair extensions all my adult life and nothing compares! The hair quality is incredible. The thickness is THICK! The installation process is super easy! Did it myself within 15 minutes. Amaz... See more


Company details

  1. Hair Extensions Supplier

Written by the company

At Muse For Hair, we believe that beauty should be effortless, empowering, and accessible to everyone. We’re not just selling hair extensions—we’re giving women the confidence to take control of their look, without the salon price tag. Our high-quality, DIY hair extensions are designed for those who want a flawless, natural-looking transformation in minutes, without the commitment or cost of professional installations. Our extensions are made from 100% Remy human hair, ensuring a lightweight, seamless blend that feels just like your own. Innovation is at the heart of everything we do, constantly improving our designs to make them easier to use, longer-lasting, and more natural-looking. Whether you’re a busy professional, a new mum needing a low-maintenance beauty solution, someone experiencing hair loss and looking for volume, or simply love experimenting with different styles—Muse is for you. More than just a brand, we’re a community. We’re here to support, educate, and empower women to feel their best, every single day. Because beauty isn’t about following rules—it’s about embracing who you are, on your own terms.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

181 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best extension in the game

I first ordered muse hair extensions almost a year ago and they have been the best purchase to date. I’ve been a hair extension girlie for over 10 years and have had everything from weave, tape and clip ins and these are easily the best. I love that I can remove them myself and have a couple of days break if I want and just reinstall in 10 mins whenever I’m ready again. Could not recommend more

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, fast service and super easy to apply. I definitely will be purchasing again. As a long time extension user, I was hesitant to purchase this "too good to be true" product....I wish that I wouldn't have been.

Thank you Muse !

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Nice soft extensions :)

I currently have 150g of weft extensions in, but I wanted more length and more volume, so I purchased 150g of Tape extensions from Muse and have mixed them both. They’re very simple to install, and very easy to remove without heaps of stickiness. The remover spray smells so nice!
I’ve only had them in for a few weeks so we’ll see how long they last, but so far I like them! And they’re cheaper overall because you don’t need to see a hairdresser to lift up every 6-weeks :)

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently tried Muse and I’m honestly…

I recently tried Muse and I’m honestly so impressed. I’ve tried extensions before but they were always either crazy expensive at a salon or just really heavy and uncomfortable, so I kind of gave up on them for a while.

But these are completely different. The hair quality is honestly beautiful, it’s super soft and blends really well with my natural hair. And the biggest thing I noticed straight away is how lightweight they are. Like they don’t feel bulky at all and they sit really flat in my hair which I love.

I was also a bit nervous about installing them myself but the DIY kit actually makes it really simple. The first time I did it I was taking my time and it probably took me about 20 minutes, but now I can do it even quicker. It’s honestly way easier than I thought it would be.

The transformation is actually kind of crazy. My hair instantly looked sooooooo much fuller and longer but still really natural, which was the main thing I cared about. I’ve had a few people ask me if it’s my real hair which is honestly the best feeling.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Gobsmacked

As someone who’s used tapes for 9 years… I was hesitant. Well, I put these in last night and to say I am shocked would be an understatement. I never leave reviews. These extensions are unbelievable. It took me 10 minutes to do my full head AND I can take them out and pop them back in whenever I want. Not to mention they match my hair perfectly. Already recommended some friends ! 10 stars

12 March 2026
Unprompted review
Rated 4 out of 5 stars

Easy to reinstall

The communication was really good and the option to have your hair colour matched is great.
Unfortunately my extensions are have been really dry on the ends since the first wash, but I also bought bright blonde extensions so I guess that's expected 😅
Re-taping them is easy enough and you get heaps of hair in each kit

23 January 2026
Unprompted review
Rated 5 out of 5 stars

I am a professional hairdresser and…

I am a professional hairdresser and took several months to take the plunge and buy the extensions as I have already purchased extensions at wholesale price. I decided to try Muse as I want DIY maintenance instead of having to goto a salon to get my current ones moved up.
They arrived in good time and feel very thick and soft. I am waiting for my colour appointment to match my hair to the extensions. I probably won’t install all the panels as my hair is fine and there is so much hair! Excited to try them!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Been using Muse for a while now

Been using Muse for a while now, cannot praise highly enough! Always quick delivery, hair is always perfect and I’m able to colour match really easily - the only tiny tiny thing I could fault is not being able to buy two extra extension pieces in the same colour - I custom blend colours to get it right and would love to be able to get two without ordering them separately. Otherwise, 10 out 10!

2 March 2026
Unprompted review
Rated 4 out of 5 stars

One Unfortunate Experience, But Two Great Ones

I have been a customer for over a year now, I’ve purchased hair 3 times. The hair itself has been great quality and it has allowed my hair to grow longer than it’s been in years. I purchase a stronger tape because I was having issues with the tapes coming out after wetting my hair, even if not using shampoo or conditioner (but if hair health is your priority, a more gentle tape like the tape in the package is definitely a plus). However, my most recent package of hair felt remarkably thinner than the other 2 packages I bought to the point that I have been considering buying an additional piece except I am worried the tape may show if I add an additional row. I will buy hair at least once more but if the next package feels as thin I might have to move on to a different brand, which is a shame because Muse is really easy and convenient

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Muse is a game changer for moms with no…

Muse is a game changer for moms with no time!! I used to install traditional tape-ins that took hours. I was hesitant to try Muse, as installing in 20 min seemed too good to be true, but turns out it’s as fast as they say. Going on week 4 now and my extensions still look perfect. It’s great quality hair and they give you a lot of grams.

Wish I tried it sooner! Thank you Muse!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

So simple and stunning

I am not great at hair ever but the process of putting these in was so straight forward and simple. The spray remover worked quickly and easily. The hair is super soft too, great quality! I will be using these any time I have an event on or just feel like having lush hair and knowing I can just take them out once Iv had enough is just amazing!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

100% recommendation

Not only are these extensions the best quality extensions they are also so easy to maintain, and the re application processes is so much easier and quicker then traditional tapes. 10/10 recommendation! Also customer service is amazing and quick response times

10 February 2026
Unprompted review
Rated 2 out of 5 stars

I've had these extensions for weeks…

I've had these extensions for weeks now. The tape is horrible even following directions they slide out if not every wash every second and the tapes not long enough for all these replacements i bought another muse tape as I had run out and now I'm running out of the new one and it doesn't stick worse than the first one and that was $40 inc shipping on its own . The oil that helps you remove the hair strips the toner from your hair so you are left with patchy brassy spots. Without them in my hair is now so scraggy like a mullet I feel so ugly. I wouldn't recommend these. So so disappointed and they arrived not platinum blonde at all they were dark yellow.

25 February 2026
Unprompted review
Museforhair logo

Reply from Museforhair

Hi Jess,

We’re really sorry to read this, as this isn’t the experience we want for anyone using Muse.

We’ve searched our customer service database and haven’t been able to find any correspondence from you. We genuinely wish you had reached out to us directly, as we could have guided you through this and helped prevent a lot of the frustration you’ve described.

Tape slipping is most commonly caused by certain shampoos or products containing sulphates or alcohol, which can break down the adhesive. We provide a recommended product list and washing tutorial to ensure proper wear, and we’re always happy to walk customers through it step by step.

We’ve also never encountered our remover stripping toner in the way you’ve mentioned, so we would really appreciate photos so we can properly investigate and assist.

Please email us at support@museforhair.com
so we can look into this for you and help you get the results thousands of other women are achieving with Muse.

We’re here to help.
Muse For Hair Team xx

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