MUSE.holiday Reviews 

64
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great experience in this appartement in ortisei. Full equipped (all what you need). The place is also close of a lot of chairlift allowing visiting and experience great trail experience.

Company replied

Rated 1 out of 5 stars

We rented a 10-people chalet from Muse last winter. We had some problems and unfortunately, the communication with Muse was terrible. They do not answer messages, say they will reply and then don't an... See more

Company replied

Rated 5 out of 5 stars

Everything was perfect. Also the location is very nice! There is a bus stop in front of the accommodation so you are in Ortisei in 10 minutes.

Company replied

Rated 5 out of 5 stars

This apartment is absolutely wonderful! The place is spotlessly clean and well-maintained, with stunning views right from the property — you can see the beautiful scenery without even leaving the h... See more

Company replied

Company details

  1. Vacation Home Rental Agency
  2. Holiday Apartment Rental
  3. Short Term Apartment Rental Agency
  4. Travel Agency
  5. Holiday Apartment

Written by the company

MUSE.holiday is a professional vacation rental agency specializing in the management and rental of holiday apartments. Its mission is to transform properties into high-performing assets while delivering outstanding guest experiences. The agency supports property owners at every stage by providing a complete, stress-free management service. From listing optimization and dynamic pricing to guest communication, check-ins, cleaning, and maintenance, every detail is handled with precision and care. The focus is on maximizing occupancy rates, strengthening online reputation, and increasing overall profitability. At MUSE.holiday, successful vacation rentals are built on quality, attention to detail, and a strong commitment to guest satisfaction. This approach consistently leads to better reviews, higher demand, and improved financial performance for property owners. For travelers, MUSE.holiday offers a curated selection of apartments designed to ensure comfort, style, and a seamless stay. Each property is carefully managed to meet high standards, creating memorable and reliable experiences for every guest. Whether for property owners aiming to enhance rental performance or for guests seeking a premium stay, MUSE.holiday represents a trusted partner in modern hospitality. 👉 Discover more: www.muse.holiday


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

64 reviews

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4.4

All reviews

(64)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Also the location is very nice! There is a bus stop in front of the accommodation so you are in Ortisei in 10 minutes.

19 July 2026
Unprompted review
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Reply from MUSE.holiday

Thank you for your excellent review! We are glad that you have loved your stay and we wish you to welcome you back soon! Kindly, MUSE.holiday

Rated 5 out of 5 stars

Great experience in this appartement in…

Great experience in this appartement in ortisei. Full equipped (all what you need). The place is also close of a lot of chairlift allowing visiting and experience great trail experience.

17 July 2026
Unprompted review
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Reply from MUSE.holiday

Thank you for your kind review! We are glad to hear that your MUSE.holiday stay met your expectations and we look forward to welcoming you again soon!
Kindly, your MUSE.holiday Team

Rated 5 out of 5 stars

Everything was great

Everything was great, fully equipped rooms, kitchen, shower, nice contact, everything was clean. I can recommend them!

5 July 2026
Unprompted review
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Reply from MUSE.holiday

Thank you for your excellent review! We are glad to hear that you have loved your stay at Lake Garda and we look forward to welcoming you back anytime!
Kindly, MUSE.holiday

Rated 5 out of 5 stars

Great stay!

We stayed here for 7 nights and loved it. The view on balcony was stunning with scenes of Lana and the mountains around us.

Kitchen was lovely. Had essentials for what you would need. They had fridge and freezer which was brilliant. (A shelf in the fridge was broken it didn’t affect our stay but would suggest to look at it incase you needed to store more in the fridge) There wasn’t an oven but they did have hobs you could use.

Lounge and dining area was lovely.

Our bedroom was great. We had fresh bedding and fresh towels. We had plugs either side of the beds. Also, we had a fan which was great as it was warm when we was staying here. Great wardrobe space and chest of draws either side of the bed. The bathroom is tiny but it didn’t affect our stay. Would suggest to buy a new bin for the bathroom as the bin in there is tired and the lid is completely broken.

Cleanliness overall was great. Did look underneath the bed and there was rubbish left over from previous people just so you’re aware of this. But overall honestly it was great.

Loved the garden and pool. This is maintained beautifully. Was a highlight of our trip! Great options of sun loungers, pizza oven, table tennis & hay barn sauna.

This was a great location as we explored the dolomites and was about 1-1 1/2- 2 hour away from where we wanted to visit. One thing to add you are uphill on a mountain so we found we had to drive down every time in the evening if we wanted to go out in Lana. But it was worth it for the views just wanted to mention if you wanted to walk into the town.

Check in/out was super easy. Muse is a trustworthy and there was always someone to answer my questions when needed. Thankyou for a lovely stay we really enjoyed it.

30 June 2026
Unprompted review
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Reply from MUSE.holiday

Thank you for your detailed review and feedback! We are glad that you have had a great time in Lana and we can't wait to welcome you again to our MUSE.holiday apartments!

Rated 5 out of 5 stars

Quiet accommodation with great views

Accommodation was clean, quiet and well located - good value for money. MUSE was helpful from the beginning, well organised and communication before getting to the accommodation was excellent which made arrival easy. Would use MUSE again.

12 June 2026
Unprompted review
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Reply from MUSE.holiday

Thank you for your wonderful review! We are glad that you have appreciated the accommodation and the communication with our staff. Welcome back anytime!

Rated 5 out of 5 stars

Great help

I needed their advice and I got it immediately
They were very kind and helpful.

25 June 2026
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Reply from MUSE.holiday

Thank you for your wonderful review! We are happy that our service met your expectations and we look forward to welcoming you back soon to our MUSE.holiday apartments!

Rated 5 out of 5 stars

Great apartment and great owner and…

Great apartment and great owner and great location near to the center

3 July 2026
Unprompted review
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Reply from MUSE.holiday

Thank you for the wonderful review! We are glad that you have spent a great holiday at our MUSE.holiday apartment. Welcome back!

Rated 5 out of 5 stars

Great experience first time

Bright and spacious apartment with large balcony. Easy walking to central Ortisei village. Kitchen well equipped, the best. Good view of the mountain from bedroom window.

14 June 2026
Unprompted review
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Reply from MUSE.holiday

Thank you very much for your excellent feedback! We are glad that you have enjoyed your stay and we look forward to welcoming you again soon at our MUSE.holiday apartments.

Rated 5 out of 5 stars

Great location + helpful staff

Great location! Accommodation was perfect and very clean! Staff were extremely helpful also

10 June 2026
Unprompted review
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Reply from MUSE.holiday

Thank you for the excellent rating and the kind review! Looking forward to welcoming you back to our MUSE.holiday apartments!

Rated 5 out of 5 stars

We had an incredible experience

We had an incredible experience booking our holiday rental through Muse. Excellent communication before and during our trip, we were even allowed an early check-in as it was very bad weather that day. We’ve used Airbnbs for years, but I highly recommend Muse and will certainly use it again.

10 June 2026
Unprompted review
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Reply from MUSE.holiday

Thank you for your wonderful review and for recommending our service!
We look forward to welcoming you back soon at our MUSE.holiday apartments.

Rated 5 out of 5 stars

location

location, alternatives, cleanliness, easy and fast check in/out

Very much thank you

7 May 2026
Unprompted review
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Reply from MUSE.holiday

Thank you for your excellent review! We are happy that you've appreciated the apartment and the easy check-in/out procedures.
Welcome back anytime!
Kindly,
MUSE.holiday

Rated 5 out of 5 stars

Highly recommended

Very bright and clean apartment with excellent views and a great location. Very well-equipped and with excellent customer service. Highly recommended.

6 June 2026
Unprompted review
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Reply from MUSE.holiday

Thank you for your wonderful review! We are glad to hear that you have had a great stay and you have appreciated our customer service. Your words mean a lot to the whole team and we are already looking forward to welcoming you back soon!
Kindly,
MUSE.holiday

Rated 5 out of 5 stars

The apartment was perfect

The apartment was perfect! Very comfortable and in a very quiet part of town, yet still close enough to walk to the center and all of the lifts. The customer service was wonderful. They were kind and communicated quickly and professionally. I highly recommend!

2 June 2026
Unprompted review
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Reply from MUSE.holiday

Thank you for your kind review! We're delighted you enjoyed the apartment, the location, and our service.
We look forward to welcoming you again soon at our MUSE.holiday apartments!

Rated 5 out of 5 stars

This apartment is absolutely wonderful!

This apartment is absolutely wonderful!
The place is spotlessly clean and well-maintained, with stunning views right from the property — you can see the beautiful scenery without even leaving the house.
The location is perfect for those traveling by car, as getting around is very convenient. Just a heads-up: it can be a bit tiring to walk everywhere, so having a vehicle is highly recommended.
We had a fantastic stay and would definitely come back. Highly recommend to anyone looking for a peaceful and scenic place to stay

22 May 2026
Unprompted review
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Reply from MUSE.holiday

谢谢您~Thank you so much for your excellent rating! We’re glad to hear you've had a wonderful stay and we look forward to welcoming you again soon to our MUSE.holiday apartments!

Rated 5 out of 5 stars

Villa Vastle

Villa Vastle was amazing, thank you! Good location too!

4 May 2026
Unprompted review
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Reply from MUSE.holiday

Thank you so much for your excellent rating! We’re glad to hear you enjoyed Villa Vastle and its location and we look forward to welcoming you again soon to our MUSE.holiday apartments!

Rated 5 out of 5 stars

Best in class apartment quality/price

The apartment has perfect location, very clean, full of amenities, with a lot of space to leave your belongings. Everything is very well explained and it’s very easy to contact Muse if you have any queries. Super helpful and made our stay perfect. I will book with them again! Hopefully can be back next year!

5 April 2026
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Reply from MUSE.holiday

Thank you Lucia for your lovely feedback! We’re happy to hear everything met your expectations and we look forward to welcoming you back next year! Kindly, MUSE.holiday

Rated 5 out of 5 stars

My experience with Muse Holiday was…INCREDIBLE

My experience with Muse Holiday was absolutely fantastic. It started off a bit chaotic, as we initially planned to book through a platform, but they offered us an incredible deal for a direct booking, and it turned out to be the best decision.

The apartment felt like something out of a fairytale: beautifully designed, well-equipped, and incredibly cozy, perfect for a winter escape.

We will definitely be back.

16 March 2026
Unprompted review
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Reply from MUSE.holiday

Dear Paloma, thank you for your wonderful words! We are glad that you have loved your Dolomites' stay and we look forward to welcoming you again soon! Your MUSE.holiday Team

Rated 5 out of 5 stars

Wonderful stay in Ortisei

Wonderful stay in Ortisei, second time wit Muse. Great accomodation at walking distance from city center and ski lifts. Higly recommended!

5 March 2026
Unprompted review
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Reply from MUSE.holiday

Dear Marc, thank you for your wonderful words! We are glad that you have loved your Dolomites' stay and we look forward to welcoming you again at our MUSE.holiday apartments!

Rated 5 out of 5 stars

Great experience with Muse

Was a pleasure to rent a beautiful apartment in the centrum of Meran. I had a great experience with Muse agency, the communication was great, they answered my questions very quickly and helpful. The checkin process was very easy and I received all instructions so good explained in the guest book. I enjoyed my trip and the time spent in Meran. For sure I will choose them again! Till next time!

15 February 2026
Unprompted review
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Reply from MUSE.holiday

Dear Vio,
Thank you for your wonderful review! We are glad to hear that you had a great experience in our MUSE.holiday apartment and we look forward to welcoming you back soon - in South Tyrol, Dolomites or Lake Garda!
Kindly, your MUSE.holiday Team

Rated 5 out of 5 stars

Very helpful and well organised

We have used Muse holidays for accommodation in Ortisei twice now and would highly recommend.
Full information about the accommodation was provided including photos to make explanations easier.
This year our apartment had a code entry system so no picking up/dropping off keys required.
Muse are very helpful and good at responding to text queries during our stay.
This year our apartment was up a steep driveway and Muse came and completely cleared the snow from it so we could get our car down on departure day.

15 February 2026
Unprompted review
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Reply from MUSE.holiday

Thank you so much for your kind words! We are glad to hear that you had another great MUSE.holiday experience in the Dolomites. We truly appreciate your recommendation and look forward to welcoming you back in the future!
Best regards from your MUSE.holiday Team

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