Murphy's Hair and Beauty Reviews 

357
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery and highly reliable service, noting that packages consistently arrive securely and well-packed. Many people also appreciate the fair pricing, good communication, and wonderful product quality that make online shopping very enjoyable. Shoppers often mention that delivery is extremely quick, sometimes arriving the very next day without any issues. Some reviewers were dissatisfied with delivery issues, noting missing items, significantly delayed shipments, or missing tracking numbers. A few people also felt that additional postage options would be ideal or experienced frustrating problems receiving their orders.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Product

People report ambiguous experiences with product, as many consumers highlight fast delivery, great prices,... See more

Order

Consumers find order fulfillment to be mixed, as some reviewers received their packages efficiently the next... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great seller ,had a problem with the delivery but I contacted company and they sorted it out straight away. 😊

Rated 5 out of 5 stars

I’ve used this company a couple of times now - no issues and super fast delivery. Would recommend. More postage options would be ideal.

Rated 5 out of 5 stars

Murphy’s sell good, quality products and deliver on time. Price are reasonable and competitive. I would recommend

Rated 5 out of 5 stars

Perfect as always, I love this shop, very fast delivery, The creams are amazing I will continue to order from London to Shropshire arrived next day. Keep up the amazing work Murphy's.


Company details

  1. Hair Product Store
  2. also in
  3. Barber Supply Store
  4. Beauty Product Supplier

Information provided by various external sources

Murphy’s Beauty has been providing the best in black, Asian and mixed-race hair care and beauty for over 20 years. Our customers have been with us every step of the way, from one humble hair shop in Brixton to the launch of our online store. Proudly celebrating the beauty and diversity of our communities, we’re dedicated to making our customers not just look good, but feel good too.


Contact info

4.1

Great

TrustScore 4 out of 5

357 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(357)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

never received my items

I ordered twice and never received my items. I received a refund for the first order, but I haven't received a response for the second one. Don't provide a tracking number.

5 February 2026
Rated 5 out of 5 stars

Great experience

I’ve used this company a couple of times now - no issues and super fast delivery. Would recommend. More postage options would be ideal.

10 January 2026
Rated 5 out of 5 stars

Super quick delivery, cheap prices

Super quick delivery - literally almost next day delivery and delivered by amazon so the delivery people don't dump packages anywhere they shouldn't. Products were perfectly packaged and the cheapest prices around, this company is honestly hard to beat. I will be shopping here again the moment i need anything black hair care related.

8 February 2026
Rated 5 out of 5 stars

Brilliant service

Brilliant service: speed of delivery; good communication and fair pricing being key factors. Easy to navigate website also another key reason I'll use this company again.

4 December 2025
Rated 1 out of 5 stars

Months late and missing items

Order took months to arrive and when it did, items were missing. Contacted them many times to resolve and to allow them to rectify their fault and they simply ignored my messages. Really poor service so would advise to avoid this company.

26 June 2025

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