Murphy Home Reviews 

36,855
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,692 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, especially the delivery teams, who are often highlighted for their efficiency and helpfulness. People frequently mention the excellent communication throughout the process, from initial queries to delivery updates. The delivery service is widely appreciated for being prompt, careful, and often including assembly and removal of old items or packaging. Reviewers are also very satisfied with the product quality and the company's effective resolution of any issues, noting quick repairs and replacements. The overall service, from sales to post-delivery support, is frequently described as exceptional, making the entire experience smooth and pleasant for consumers.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently highlighting their professionalism,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and efficiency of the... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Product

People report positive experiences with the product, expressing delight with their new sofas, armchairs, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Could not be happier with my experiences with Murphy Home, all aspects have been a learning experience on how customers should be treated. From the sales to the support and especially the delivery guy... See more

Company replied

Rated 5 out of 5 stars

Iris was very helpful and friendly when I placed an order online. Provided prompt updates and help with organising a suitable delivery date.Very happy that she also took some photos of the furniture a... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied

Rated 5 out of 5 stars

As always Michael Murphys New Ross staff were as professional as ever. With help from the staff I ordered a new mattress, paid a deposit. When paying balance I was given numerous dates for delivery a... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,855)

5,548 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service thank you and most…

Excellent Service provided by all at Murphy’s and from Barry and Aaron - thank you all much appreciated

13 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Beautiful Sofa & Excellent Customer Service

I recently purchased a beautiful made-to-order 3-seater sofa from Murphy’s Home, and I couldn’t be happier with both the product and the service.

From the moment I placed my order in the Sandyford store, the team was knowledgeable, friendly and professional. As the sofa was made to order, there was a wait of several months, but Murphy’s committed to a delivery timeframe from the outset, kept me updated throughout the process, and delivered exactly when they said they would. It’s refreshing to deal with a company that sets clear expectations and follows through on its promises.

A special mention also goes to the customer service team over the phone, who were always helpful and reassuring whenever I had a query.

Finally, a big thank you to Shane E and Martin, who delivered the sofa right on time. They were courteous, efficient, and had everything in place with minimal fuss or mess. The whole delivery process was seamless.

The sofa itself is absolutely beautiful and the quality is exactly what I was hoping for. From start to finish, Murphy’s Home made the entire experience easy and enjoyable. I wouldn’t hesitate to recommend them, and I’ll certainly be purchasing from them again in the future.

12 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for taking the time and leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received and are happy with your new purchase. We look forward to welcoming you back instore again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Michael Murphy New Ross

As always Michael Murphys New Ross staff were as professional as ever. With help from the staff I ordered a new mattress, paid a deposit. When paying balance I was given numerous dates for delivery all in the mornings with a 2 hour window.
Barry and Arran not only delivered the mattress but brought it to the bedroom and took away the protective plastic also. They were very professional and efficient considering my upstairs is not easy to manoeuvre a king size mattress around.

13 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving us with such positive feedback Sharon. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Fantastic job

Fantastic job. Very friendly and professional. Great on time also. Thank you Barry and Aaron

13 July 2026
Unprompted review
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Reply from Murphy Home

Thank you or leaving great feedback for our Delivery Team Deirdre! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Very efficient

Prompt, efficient and very obliging.
John, Enniscorthy, Co. Wexford.

13 July 2026
Unprompted review
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Reply from Murphy Home

Thank you for your great review John! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Delivery pre notified, delivered on time, set up on site and packaging removed. Delighted with the delivery, quality and set up. Recommended. Thank you!

13 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for sharing your experience with us. We’re delighted to hear that you found our team, products and service satisfactory. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Good quality item

Good quality item. Very happy. The delivery drivers were very friendly and helpful. Very efficient at putting my furniture together too.

6 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear! Thank you for your review! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Always happy with purchase

Always happy with purchase. Delivery is always amazing

30 May 2026
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are glad to hear that you are so happy with your purchase. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Nice rug

Nice rug
Appreciate service and support
Thanks

Mukesh Gandhi

30 May 2026
Murphy Home logo

Reply from Murphy Home

Thank you for 5 stars! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Extremely professional allied with…

Extremely professional allied with friendly. I couldn’t recommend them highly enough !

10 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Barry &Aaran were so efficient and had…

Barry &Arran were so efficient and had my furniture assembled within minutes and it was very helpful that they took all the packaging away as well

10 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Exceptional service!!

Exceptional service!!! Thank You!

10 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delivery and assembly of 3 wardrobes

Rory and Paul made an excellent job, very happy with it. Thanks guys!

10 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great easy buying experience

Great easy buying experience. Good advice from sales Victoria. Very quick delivery from when I paid full amount and delivery men Rory and Paul were on time, communicated that morning and assembled sofa in about ten mins. Great service will buy here again.

10 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

A brilliant service and our furniture…

A brilliant service and our furniture arrived and was assembled in quick time by Shane and John ….two gentleman. Thanks a million lads.

10 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

We bought furniture in the Newbridge…

We bought furniture in the Newbridge store. Delivery was excellent and on time. Shane and John were very helpful in removing the old furniture too. Superb service from start to finish.

10 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul and Rory delivered my furniture…

Paul and Rory delivered my furniture this morning. Excellent and fast. Thanks guys.

10 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent service

Thanks to Paul and Rory for the install of our new bed - fast and efficient and arrived right on time.

10 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

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