MurderMysteryEvents.com Reviews 17

TrustScore 4 out of 5

3.8

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Company details

  1. Event Management Company
  2. Dinner Theater
  3. Theater Company

Written by the company

MurderMysteryEvents.com delivers unforgettable immersive entertainment, bringing people together through laughter, intrigue, and brilliantly crafted storytelling. With over 25 years’ experience, MME is one of the UK’s most established and trusted murder mystery companies, known for creating events that are slick, interactive, and genuinely fun. Every experience is led by professional actors who expertly blend comedy, suspense, and audience interaction, ensuring guests feel part of the story rather than just spectators. From corporate team-building events and private celebrations to public dinner shows and weekends away, MME consistently delivers high-energy performances with clever plots, memorable characters, and satisfying twists. What truly sets MurderMysteryEvents.com apart is their attention to detail and professionalism. Events are well organised, clearly communicated, and tailored to suit different group sizes, venues, and objectives. Whether you’re hosting colleagues, friends, or clients, the experience is designed to break the ice, spark conversation, and create shared memories. Thousands of guests have enjoyed MME events across the UK, returning time and again for the quality of the performances and the warm, inclusive atmosphere created by the cast. If you’re looking for a unique, engaging, and well-run entertainment experience that delivers on its promises, MurderMysteryEvents.com is a safe and highly enjoyable choice.


Contact info

3.8

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Thought provoking and quite…

Thought provoking and quite entertaining but noisy so couldn't hear the actors answers to other diners questions and didn't get chance to question actors long enough.

13 March 2026
Rated 5 out of 5 stars

Fantastic evening

Fantastic evening, great food, very accommodating and great acting. We had a really lovely time. I was expecting more characters but the three actors made it a great night and fun.

13 March 2026
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Reply from MurderMysteryEvents.com

Thank you so much for your fantastic review – we’re thrilled you had such a lovely evening!

It’s great to hear you enjoyed the food and found the experience fun and engaging. Our actors will be delighted with your comments – creating a brilliant atmosphere with a smaller cast is something they pride themselves on.

If you’d enjoy a version with even more characters and interaction, we’d highly recommend coming back with a group of friends or colleagues. Many of our larger events and private parties feature expanded casts, bigger storylines, and even more twists.

We also run themed events and special nights throughout the year, so there’s always something new to experience.

We’d love to welcome you again soon – and if you’re planning a celebration or group night out, do get in touch… we’ll help you make it unforgettable.

Rated 5 out of 5 stars

Family night out

Fantastic interactive and fun

23 January 2026
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Reply from MurderMysteryEvents.com

Thank you so much, Chadris!
We’re delighted to hear you had a fantastic family night out and enjoyed the interactive fun. Creating shared experiences where everyone can laugh, get involved, and make great memories is exactly what we aim for.

We really appreciate you taking the time to leave a review and hope to welcome you back again soon for another evening of mystery and mischief!

Warmest regards,
The Murder Mystery Events Team

Rated 5 out of 5 stars

Brilliant Evening

Brilliant Evening!
Thoroughly enjoyed this . Sat on a table with 6 other people. A really entertaining evening.
The food was very good too.

25 October 2025
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Reply from MurderMysteryEvents.com

Thank you so much, Mrs G!
We’re thrilled to hear you had a brilliant evening and enjoyed both the entertainment and the food. One of the joys of our events is bringing people together around a shared table, so it’s lovely to know you enjoyed the company as well as the mystery.

Thank you for taking the time to leave such a kind review — we hope to welcome you back again soon for another entertaining night!

Warm regards,
The Murder Mystery Events Team

Rated 5 out of 5 stars

Met some great people and had a…

Met some great people and had a wonderful night

11 October 2025
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Reply from MurderMysteryEvents.com

Thank you, John!
We’re so pleased to hear you had a wonderful night and enjoyed meeting some great people. Creating a fun, social atmosphere where guests can relax, connect, and share the experience is a big part of what makes our evenings special.

Thanks for taking the time to leave a review — we’d love to welcome you back again soon!

Warm regards,
The Murder Mystery Events Team

Rated 5 out of 5 stars

Great evening at thd murder mystery the…

Great evening at thd murder mystery the actors were brilliant and entertained us all evening.

10 October 2025
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Reply from MurderMysteryEvents.com

Thank you so much, Isobel!
We’re delighted to hear you had a great evening and that the actors kept you entertained throughout. Our cast love bringing the mystery to life and creating an atmosphere where everyone feels involved, so your kind words will mean a lot to them.

Thank you for taking the time to share your experience — we hope to welcome you back again for another night of intrigue and fun!

Warm regards,
The Murder Mystery Events Team

Rated 1 out of 5 stars

Name not down after paying !! waste of time !

Booked this for my wife’s birthday. We arrived at the hotel in good time and enjoyed a few pre drinks in the lobby with other guests. When it came time to be seated, our names weren’t on the reservation list - despite showing confirmation that the booking had been made and paid for.

Staff apologised, but we had clearly been missed off completely. It ended up being a total waste of time and money (two cab fares, etc.), and we weren’t the only couple affected.

I’ve since emailed requesting a refund but received no reply or apology, so I’ve had to reclaim the payment through PayPal instead.

Very poor customer service

26 September 2025
Unprompted review
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Reply from MurderMysteryEvents.com

Dear Ian,

Thank you for taking the time to leave this review, and please accept our sincere apologies for the experience you had. What you describe is completely unacceptable and falls well short of the standard we expect of ourselves.

You were absolutely right to be frustrated — arriving for a special birthday celebration to find your booking missing, despite confirmation and payment, is incredibly disappointing. The lack of follow-up to your email afterwards only compounded the situation, and for that we are genuinely sorry.

This was a breakdown in our internal booking and communication process, and we fully acknowledge that we failed you on the night and afterwards. You should not have had to reclaim your payment via PayPal, and we regret that this was necessary.

Since this incident, we have reviewed and tightened our confirmation and reconciliation procedures to ensure bookings are double-checked with venues in advance, and customer emails are responded to promptly. While that doesn’t undo your experience, it is important to say that we have taken this seriously and acted on it.

Thank you for raising this — and again, our apologies for the inconvenience, expense, and disappointment caused.

Kind regards,
Mark
Director
MurderMysteryEvents.com

Rated 1 out of 5 stars

Awful murder mystery experience

This was such a disappointment and absolute waste of money.
£90 per person. (I was promised a discount for a group booking which I never received).
Melon & ham, cold pasta & melon for dessert. Horrendous!! Actors were terrible and not remotely funny. Avoid at all costs!!

22 March 2025
Unprompted review
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Reply from MurderMysteryEvents.com

Dear CG,

Thank you for taking the time to leave your review. I’m very sorry to read how disappointed you were with your experience.

We did reach out at the time to ask for further details so we could properly investigate the points you raised, including the group discount you mention and your concerns around the food and performance. Unfortunately, we didn’t receive a response, and I also acknowledge that we did not follow up on this publicly as promptly as we should have — for that, I apologise.

Our events are designed to combine interactive theatre with a hosted dinner experience, and while many guests enjoy the style, we fully accept that this evening did not meet your expectations. That is never the outcome we want for anyone who books with us, particularly at a premium price point.

We take feedback like this seriously and continually review both our venue catering arrangements and performance standards. If you would still be willing to share more detail, we would genuinely welcome the opportunity to review what went wrong and see if we can make amends.

Thank you again for your feedback.

Kind regards,
Mark
Director
MurderMysteryEvents.com

Rated 1 out of 5 stars

Ive been waiting for a phone call back…

Ive been waiting for a phone call back for a week as i want to book tickets for an event in Nov but hearing these bad reviews im dubious now of booking and not hearing back either, i need more information about the event before i book otherwise i will have to go somewhere else.
I hope a get a call very soon.

23 September 2024
Unprompted review
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Reply from MurderMysteryEvents.com

Hi,
Thank you for your message. We appreciate you raising this and would like to add some context for clarity.

At the time this review was posted (over a year ago), we were experiencing an unusually high volume of enquiries and bookings, which regrettably led to delays in returning some calls. This was a temporary situation and not reflective of our normal service levels.

Since then, we’ve strengthened our systems and response processes to ensure enquiries are handled promptly and consistently.

If you’re still considering an event, we’d be very happy to provide all the information you need so you can make an informed choice.

Thank you for raising this and allowing us the opportunity to address it.

Kind regards,
Mark
Director
MurderMysteryEvents.com

Rated 1 out of 5 stars

Made reservation but never received…

Made reservation but never received confirmation.
Trying to fill in contact form as no other written way to contact but this 'fails to send'.

Phone number is incurring extra charges when called and no one answers.

This looks like scam and will be contacting my bank

10 June 2024
Unprompted review
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Reply from MurderMysteryEvents.com

Hello, I am sorry to hear about your experience. We have had an issue with the website's confirmations being sent out automatically, but we have been diligently sending these manually, and this has been double-checked, following this review and we seem to have contacted all bookers. Please reach out to us at events@murdermysteryevents.com to confirm your booking and resolve matters. Many Thanks Mark

Rated 5 out of 5 stars

Really enjoyable evening

What a fun evening, it was great to see so many people dressed up to get in the mood and the actors were so very enthusiastic. Lovely setting and a great atmosphere. I'd love to do it again , but now I know who the murderer is- I'll wait and join you all next time for a different story. Thankyou all.

8 March 2024
Unprompted review
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Reply from MurderMysteryEvents.com

Hi JW,

Thank you so much for your lovely review — we’re delighted to hear you had such an enjoyable evening. It’s fantastic to know you enjoyed the atmosphere, the enthusiasm of the cast, and seeing so many guests getting into the spirit by dressing up.

You’re absolutely right — once the murderer’s revealed, it’s time for a new mystery! We regularly rotate our stories and locations, so we’d love to welcome you back for a different plot and a fresh challenge next time.

Thank you again for joining us, and we hope to see you at another event very soon.

Kind regards,
MurderMysteryEvents.com Team

Rated 5 out of 5 stars

Our experience at St David's Park Ewloe…

Our experience at St David's Park Ewloe at a murder mystery night was exceptional. The actors were prepared, organised and embraced any quick changes . The audience participation that they encouraged was great I would certainly book this company again

23 February 2024
Unprompted review
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Reply from MurderMysteryEvents.com

Thank you for a wonderful review! Hope to see you again at our next event 😀

Rated 1 out of 5 stars

AVOID!

AVOID!! Paid for an event, was emailed a week before to say it's cancelled, and did I want more tickets for something else or refund, requested refund, still not received it even though it claimed to be processed, getting a reply from any one is slow. Event that I paid for that was cancelled was still available for others to buy tickets until I informed them, why was it still for sale. Will likely have to go down the route to make sure others don't waste their time buying events with this company and request my money back through visa. So all in all, avoid and save yourself the hassle I've now got

25 October 2023
Unprompted review
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Reply from MurderMysteryEvents.com

Hi Jenna Unfortunately the event cancellation was not our decision and at short notice. If we have to reschedule anything its usually with one month's notice We refunded your booking immediately on hearing from you. It can take up to 10 days for a processor to refund the transaction, although its usually much quicker. My apologies for the disappointment and upset caused.

Rated 1 out of 5 stars

Avoid

I purchased a murder mystery experience but on contacting the operator, they ignored all communications. When I eventually got a reply via the voucher provider, they didn't have any events at the advertised location (Winchester). I'm now having trouble getting a refund. Avoid.

1 February 2023
Unprompted review
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Reply from MurderMysteryEvents.com

Hi Vaughan, Sorry I did not get back to you as quickly as you'd like. We did not have any dates in Winchester at the time and offered alternative venues and dates which were rejected. You preffered to apply for a refund from the voucher supplier. We are currently offering dates at our Winchester venue. Apologies for any upset and inconvenience caused.

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