Munstertechcentre Reviews 5

I lost my phone and within 30minutes Jason brought me to Vodaphone shop where my SIM card was cancelled and my lost phone information made safe.He then gave me a temporary replacement phone .Service with a smile .John Devitt

Took a PS4 to be repaired. Started talking to a young lad and the owner entered from the back office and advised me that it wasn't worth getting it fixed. That it would have to be sent away, then 3 hours of stripping down etc etc, would cost me around €185 so cheaper to buy a new one.

Took the PS4 to Cell Zone mobile around the corner who told me he would have it diagnosed and repaired (subject to talking to me first) within 3 hours he called me, diagnosed a power supply fault and repair cost €80.

Had it back by the end if the day. Poor service from Munster Tech obviously didnt want my business. I wont bother going to them again.

I can't say enough about how good the staff in Munster Tech are to deal with. Vanessa in particular couldn't be more helpful and accommodating! I had the pleasure of dealing with her for the second time this week, when I was enquiring about a potential repair for the phone I purchased from them last July. The phone was perfect and customer service was top notch last time, but my phone met with an accident through my own fault entirely and I wouldn't think of going anywhere else. Vanessa and Robbie were very kind and accommodating, trying everything to sort the issue, and when it became clear that a new phone was necessary, Vanessa took me through the options and then spent 3 hours setting up the new phone ans transferring all my apps, photos, etc over. She was just brilliant! Robbie also did a great job on the nanogel screen. I'm really grateful to have found Munster Tech, they're so reliable and customer service is at the heart of their business. Really appreciate all they did for me this week!! Edel H

I had an experience late last year where my husband bought my mum a phone there but found out the following day he paid €100 for a Doro phone. Where it can be bought between €30 - 40. I rang the manufacturer and they didn't believe me so I had to send prove that's what he paid. Unfortunately the service that was provided when I queryed was ' it's what it's ' and walked away. I just hope that that no elderly person gets a basic phone with no Internet and be charged €100. I certainly wouldn't be recommending this store.

Absolutely top class service. Went into the shop in Ennis yesterday evening with an old Sony phone with a cracked screen. Came out with a Samsung J2 Pro replacement with all my data transferred across. Back in business in 30 mins after a day not being able to access messages or calls. Really friendly service, sensitive to those of us who know little more about modern mobiles, than how to answer a call and send a text message. Great value for money. When I left the shop, it was closing time - but the lads were still attending to a number of customers who were having problems. No rush to lock the door. A technology haven in Ennis where the customer is definitely king. Thanks a million.