Mullybox Reviews 284

TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

I received an email on 10/16 that my box was “en route” to me. I sent an email Nov 2nd requesting a status update because when I track the package, it still has not actually shipped. Since I sent my e... See more

Rated 5 out of 5 stars

I was expecting a golf shirt or maybe a golf glove since when ordering sizes were asked Also ordered bonus box. Both contained unattractive hats, got tees, ball markers, stamp, impact tape, knit hat,... See more

Company replied

Rated 2 out of 5 stars

Quality of items in the box seems to be declining. No more sleeve of balls, only basic tees each time, many repeat accessories items in this box (repeated item examples: club cleaning brush attachme... See more

Rated 4 out of 5 stars

It was good value for money. Box was worth around $230 and included some apparel items, a putting mat, a towel, among others. I've just bought my first set of clubs, so I find some things useful, howe... See more

Company details

  1. Golf shop

Written by the company

Mullybox is a subscription box for golfers. All of your golf essentials conveniently delivered to you, in one box.


Contact info

3.0

Average

TrustScore 3 out of 5

284 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The mullybox I got was fantastic

The mullybox I got was fantastic. High quality merchandise. Better than Christmas. The customer service was absolutely amazing. My rep was Drew who got back to me within minutes of my email. Highly recommend

25 January 2023
Rated 5 out of 5 stars

Super fast response time (even on a…

Super fast response time (even on a weekend,) quick resolution and extremely polite/helpful.

Even on a mistake that was almost certainly user error on my part, they still made sure to take care of me in an extremely timely and satisfactory way.

Very much strengthened my resolve to stay a loyal customer

3 January 2023
Rated 4 out of 5 stars

Most of the stuff I like but there were…

Most of the stuff I like but there were a couple things that I didn't like or won't use! Like the purple headcover was a little girly. And the winter skull cap was kinda small and I didn't like the little symbol on it. There's some cool stuff in it those!

5 January 2023
Rated 5 out of 5 stars

Mullybox customer experience

I bought a subscription for my husband for Christmas and got the size of the glove wrong when I ordered. I reached out to customer service and let them know about my error for future subs that may come. They resonded very quickly to update the subscription, and they are sending a new glove. Great job & fun products.

2 January 2023
Unprompted review
Rated 5 out of 5 stars

Come for the selection, stay for the service

I purchased a Mullybox subscription as a Christmas gift. The recipient was impressed by the quality and variety of golf-related items that were included within the box (hat, pullover, tees, microfiber towel, pressure putt trainer, string guide, and others), and we look forward to seeing what else comes in future shipments!

Unfortunately, the pullover included was the incorrect size, but after reaching out to their customer support I heard back the next morning and they are shipping out a replacement immediately. Couldn't ask for a better experience so far between the product and service. Thanks, Mullybox! Now if you could just do something about the Winters here in Chicagoland. ;)

29 December 2022
Rated 5 out of 5 stars

Greatness

They gave me a refund and customer service was fast and on point thank you drew for having an outstanding company with great variety

28 December 2022
Rated 5 out of 5 stars

Great Gift

I gave this box as a gift to my dad and he thought it was really neat. He seemed to enjoy the items he received in the box.
I had to contact customer service and they were so nice and easy to work with. I would definitely go with them again in the future.

16 December 2022
Rated 5 out of 5 stars

Great product & service

My father loved everything that came in his Mullybox. Their customer service was also very timely whenever I had a question. Would definitely recommend!!

13 December 2022
Mullybox logo

Reply from Mullybox

Thanks Gabriela, glad you enjoyed everything and thanks for your review!

Rated 5 out of 5 stars

Fun!

Fun!
Great products, quick delivery, I am impressed!

20 December 2022
Mullybox logo

Reply from Mullybox

Glad you enjoyed everything Jay!

Rated 3 out of 5 stars

No balls in this order.

No balls in this order.. rather the balls than a zip up sweater. And products seem very cheesy and not well put together.

19 December 2022
Mullybox logo

Reply from Mullybox

Dustin, thanks for your review. Apologies that you prefer the golf balls to the pullover we sent. We will take that feedback to the product team!

Rated 2 out of 5 stars

Misleading

Please don’t offer a -2 day delivery if you don’t honor it. Please don’t have a company email if you’re not going to respond to it. Please do better.

7 December 2022
Unprompted review
Mullybox logo

Reply from Mullybox

Hi Calin, thank you for your review again.

Glad to see that your box delivered. We are working with FedEx to see what we can do to make deliveries faster going forward, but we do always try to get the boxes out the door within 2 days. Starting in January the goal will be to get it out the door in 1 day!

Apologies for any confusion. I think you may not have received our email reply to you as well. We just sent you another email, hope we can make things right.

Rated 5 out of 5 stars

Subscription

Great subscription great customer service !

16 December 2022
Mullybox logo

Reply from Mullybox

Hi Drake, unfortunately we stopped the golf ball subscriptions for the time being. Of course, you were not charged for this.

We sent a few emails about the change but sorry if it caught you off guard.

Also, we were missing sizing info on your last box, so will follow up with you to see if we can get you your shirt!

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