Ordered a pod chair, received a piece of twisted brown cord, wish I’d looked at reviews, absolute SCAM, they’re ignoring my emails.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a chair for my son. I got a piece of string. I sent an email and they said the would refund me. They are now ignoring me. I bought it off my credit card thinking that I would be protected. But... See more
Ordered a pod chair got a black string posted through letter box. Emailed them got a response saying it was a “supplier error” and i would get a refund the following week. Also advised me NOT to... See more
What a load of rubbish… I too ordered a pod chair, I didn’t receive a piece of red string but I was sent a whiteboard maker 😡 I’m ragin with myself… how stupid!
1.4
Bad
33 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yeh unfortunately I got scammed too .
Yeh unfortunately I got scammed too .. received peice of red thread instead of chair .. I contacted bank and they looking into it so I get money back ..DO NOT BUY FROM THIS SHOP !!
19 February 2026
Unprompted review
I ordered a pod chair from Mula Home…
I ordered a pod chair from Mula Home for £36.00 and all I received was a piece of red string!!! You could not make this up. Trading Standards here I come!
19 February 2026
Unprompted review
Gutted
Gutted!
Ordered 2 mula pods but received 2 black strings today.
Please tell me we’re able to get our money back?
19 February 2026
Unprompted review
I’ve just put 2 and 2 together !!!!
I’ve just put 2 and 2 together !!!!
I ordered the chair, realised it had been delivered but not received by me, I did however get a piece of red string delivered!!!
I hate myself !!!!
So stupid
19 February 2026
Unprompted review
It’s a scam!!!!!!!
19 February 2026
Unprompted review
Please do not buy from this company
Please do not buy from this company. I ordered the pod chair and received a piece of red string.
This is a horrible scam. I saved up for this chair and now have nothing but a piece of red string.
Angry, embarrassed and upset18th Feb
19 February 2026
Unprompted review
Completely fraudulent shop
Completely fraudulent shop - ordered a chair and received a small piece of red string.... but only after chasing...... reported to Shop, and the local police force.
8 February 2026
Unprompted review
I ordered a pod chair for £35.90 on…
I ordered a pod chair for £35.90 on 03.02.26. On 18.02.26 I received a tiny package containing a small piece of twine. Embarassed that I’ve been scammed and trying to get my money back.
18 February 2026
Unprompted review
i made the mistake of ordering 2 mula…
i made the mistake of ordering 2 mula pod chairs and like everyone else received a piece of red string you cant get hold of them ive tried all ways they are a big SCAM!!!! taking peoples money its wrongfull advertising and theft PLEASE DONT BUY FROM THIS SO CALLED COMPANY YOU WILL BE RIPPED OFF !!!! disgusting
19 February 2026
Unprompted review
DO NOT BUY!!
DO NOT BUY!!! I stupidly ordered the Mula Pod chair and have been waiting for this to be delivered. Was notified that it was out for delivery this morning. Yet all that turned up was a literal 20cm piece of red string!!! Tried to email, send photos and proof, not got a response. Tried messaging the number that’s linked to this website and got a reply saying they know nothing about this site or why their number is on here. Not sure how much I believe that but here we are. Do not fall for this scam! As someone who’s on a very limited budget, I’m now out of pocket and have been left without this item as it was supposed to be a birthday gift. Absolute SCAM!!! I will be taking this further and I am in contact with my bank. If I could give zero stars or even minus I would!
Also, on the website it states a mobile number, email address and an actual address for Amsterdam, Netherlands. I tried whatsapping the number and a person answer and said they had nothing to do with the company and has been getting a lot of messages about it. Not sure if that’s fully true but thought it would be worth mentioning.
18 February 2026
Unprompted review
It’s a scam!!
It’s a scam!!
You will receive a hair bend in the post. They make so many different website with different names.
5 February 2026
Unprompted review
It’s a scam
It’s a scam, they advertise on snap chat. The website is very vague. Reported to snap chat. There’s so many like this in all different names. I’m sure you will receive a hair bead through the post
1 February 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.