My experience is as per all the other reviews, except they repaid my money and promised me still to send the mugs. Needless to say, 6 months later and after 3 reminders, they have disapeared off the... See more
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I ordered and paid for my mugs in August and have still not had anything delivered. The website suddenly became unavailable when I enquired about my order, after which I was told they would get back... See more
They’ve actually don’t deserve any stars! Ordered mugs in August when advert appeared on Facebook and despite repeated emails in which they assured me they were dealing with my order they have not ar... See more
As with all the reviews I have just read, I too ordered 3 mugs on 3rd August 2017, have emailed twice and heard nothing. I do have very close friends in Australia so I will ask them to try to find o... See more
Company details
Information provided by various external sources
The UK & Europe's biggest & best online mug store.
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People also looked at
I have the same problem as everyone …
I have the same problem as everyone else on this site.
I ordered 3 mugs and the money disappeared from my account instantly. Standard replies to my emails with no follow and now it seems their website is unavailable. I think we have all been had.
Mugbubble mugged off more like.
Mugbubble mugged off more like.
Ordered and paid for 3 mugs at the beginning of August and still not received them. An email is responded with a standard email telling you that they will be back to you within 6 business hours - rubbish.
I wish i had read reviews before ordering now have to chase a refund.
They are crooks - don't give them your money
I should have read the reviews ..... like so many others I never received my order, and they don't respond
Don' t ever order anything here!!!.
Don' t ever order anything here!!!.
You will just loose your money without anything in return!!!!!
Do not order from this seller
They debited my credit card for 4 mugs and have never sent them. The emails I have sent are ignored. Do not use this company.
My order was accepted on 6th Aug and I …
My order was accepted on 6th Aug and I still haven't received my order. I have sent several E-mails none of which have been answered. Do not order from this company if you do not want to lose your money
They took my money and didn't send me the mugs
I ordered mugs from this company on the 10th August. They have taken payment from my card, but despite 3 emails I do not have my mugs. I have looked at their facebook page and it would seem I am not alone. Please do not order from this company as it would appear you wil lose our money.
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