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Muddy Mat® Reviews 3,034

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,869 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as outstanding and fabulous, and praising their quality, durability, and effectiveness in trapping dirt and moisture. Many appreciate the variety of colors and sizes available, and how well the products hold up over time, even with frequent use and washing. People also frequently highlight the excellent customer service, noting quick and kind responses, and helpful resolutions to issues. However, some people were dissatisfied with the ordering process, finding it unclear or experiencing issues with "free reward" offers. There were also mentions of slow shipping and difficulties with tracking orders, with some customers receiving their items much later than expected or through unexpected delivery services. A few customers also noted that the non-slip rug grips did not work as advertised.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the effectiveness of the... See more

Quality

People report positive experiences with quality. Customers praise the durability and effectiveness of the... See more

Order

Consumers have mixed experiences with ordering. Many reviewers praise the ease of ordering, quick shipping,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping and quick... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just put all 5 mats in our travel for 3 nights, so very comfortable under foot. When I took the one up from in front of the recliners, the back felt cold and damp but I put a paper towel on on the ba... See more

Company replied

Rated 4 out of 5 stars

The product is OUTSTANDING!! However the online ordering process is unclear when ordering multiples and the CONSTANT "but wait!! Theres more! And how about this and this and this".... this is very an... See more

Company replied

Rated 4 out of 5 stars

This product if fabulous! We love everything about our muddy mats. Big complaint--website is horrific to navigate. That's why this isn't a 5 star review!!

Company replied

Rated 4 out of 5 stars

Love these mats/rugs I bought 3 and then love them so much I went back and bought 3 more I have 2 pugs which shed a ton and these help with that too oh I bought the brown ones but got the light blue f... See more

Company replied


Company details

  1. Pet Supply Store
  2. Carpet Store
  3. Carpet Wholesaler
  4. Home Goods Store
  5. Pet Store

Written by the company

Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the Door Tired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly. Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors. Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens. Machine washable, quick drying, and built to last years. Join thousands of happy homes. More time with your pet, zero time scrubbing. Start living clean today!

Our promise to you

Written by the company

Premium quality, unbeatable value, guaranteed satisfaction
With Muddy Mat, get our patent pending advanced microfiber design starting at only $19.95. Enjoy instant mess protection at your door, machine washable convenience, and free shipping on all orders!

60 Day Money Back Guarantee

Muddy Mat Promise!

Muddy Mat Promise!
Not completely happy with your Muddy Mat? Simply contact us within 60 days of delivery and we'll process a full refund right away. No hassle, no questions, 100% of your money back guaranteed.Retry

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love my muddy mats

Recommendation by a friend last year. Love them!

15 April 2026
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

Hi Christie, we’re glad you love your Muddy Mats and appreciate your friend’s recommendation.

Rated 5 out of 5 stars

Our mop is gathering dust!!

We have three dogs. One is an older Lab who spends most of his time napping. The other two are Brittanys. Those girls are very active!
Most days the two Britts spend the majority of their time outdoors. That results in lots of muddy paws!
Since we bought our first Muddy Mat, we no longer have to corral the dogs to clean their paws!! It sounds crazy, but the rugs absorb and clean the debris and wetness off their paws. We no longer have to let them inside one at a time to towel their paws.
The room they leave from and return to has oak floors. We no longer have to mop it to clean up paw prints!!
Another great benefit? It works the same way for humans!!

15 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your feedback, Sarah. We’re pleased the Muddy Mat keeps your oak floors clean, absorbs debris and wetness from your dogs’ paws, and even works well for humans.

Rated 5 out of 5 stars

I've never had a rug like this

I've never had a rug like this. My dog takes one step on it and his paws are clean. No marks on my area rug at all. I will definitely be ordering more. Doesn't work on grass clippings but it makes up for it with everything it does collect. I give it a "10"+!!!

7 April 2026
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Reply from Muddy Mat®

Thank you, LaDonna. We’re delighted the Muddy Mat keeps your dog’s paws clean in one step and protects your area rug, and we appreciate your enthusiastic “10+” rating.

Rated 5 out of 5 stars

Fabulous

Fab mat I place it by my back door I have two dogs and no more muddy foot prints! Really great value I’m definitely going to buy some more arrived promptly. What’s not to love!

15 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you, Vanda. We’re delighted you find the Muddy Mat fabulous, great value, and effective in keeping muddy footprints away. We truly appreciate your kind words and continued support.

Rated 1 out of 5 stars

Don’t buy if you might have to return plus they do not refund the tax you paid!

Don’t buy if you might have to return. They act so nice and understanding then when you need to return they’ll deduct $24 from your refund. $24 to return that is ridiculous! Never ever will recommend them. Plus to make sure the dogs paws are dry, you have to buy a huge rug so your floor is clean any that doesn’t guarantee. Not a sincere customer service. 0 stars. FYI YOU DON’T GET YOU TAX REFUNDED, WHICH IS AGAINST THE LAW!!!!

13 April 2026
Unprompted review
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Reply from Muddy Mat®

Hi Mika, thank you for your feedback regarding the return process, refund deduction, and product experience. An email has been sent to address this matter and assist you further.

Rated 1 out of 5 stars

Horrible…

Was asked to do a survey and you would get a free gift. Hah, no free gift. Also says free shipping. Hah. Charged shipping. They did credit me 9.00. They ship via a no name Cirro who in turn sends to gofo, who could not find my residence which I have lived in for 50 years.

Package is out for delivery today. Will update if I receive the package. Muddy mat has corrected all the other problems that I had

13 April 2026
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Reply from Muddy Mat®

Hi James, we understand that you have concerns regarding the survey offer, shipping charge, and the delivery experience. An email has been sent with details to address these matters and provide further assistance.

Rated 1 out of 5 stars

I didn’t receive my order and it’s 5…

I didn’t receive my order and it’s 5 days past the expected date. I’m unable to track it on OnTrac.

6 April 2026
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Reply from Muddy Mat®

Thank you for your feedback. We have sent an email addressing your order status and tracking inquiry, along with guidance to assist you further. Kindly review your inbox at your convenience.

Rated 3 out of 5 stars

Stay away from runners

We have purchased several items from muddy mat- 2 door mats, 2 runners and 2 XL dog beds. Both of the runners are shedding After contacting muddy mats I was told that because the mats were over a year old there was nothing that they could do about the issue. If you order these mats please be aware that they are temporary. So far the door mats and dog beds are in good shape but the runners are not with the investment

29 March 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your feedback regarding the runners and overall product experience, Linda. An email has been sent to address this matter and assist you further.

Rated 5 out of 5 stars

Your CS dept was so helpful

Your CS dept was so helpful. I made a mistake and used the wrong shipping address, I contacted them and they got right to work and sent me the bed for my girl. Can’t tell you enough how I appreciated that!

7 April 2026
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Reply from Muddy Mat®

Thank you, Kathleen, for your review. We’re delighted our customer service team was able to assist promptly and ensure your dog bed arrived for your girl.

Rated 5 out of 5 stars

Believe the Hype

2 dogs. 2 kids. Floors cleaner bc of muddy mats. Love them.

10 April 2026
Unprompted review
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Reply from Muddy Mat®

We appreciate your feedback, Michele. We're glad Muddy Mats help keep floors cleaner for your busy household.

Rated 3 out of 5 stars

Rugs are alright will see how they…

Rugs are alright will see how they last. Was up sold non slip rug grips which don't stick to back of rug what a waste of money and time. Rugs stay down pretty well. Hate when a salesman up selling something that not needed and doesn't work

12 April 2026
Unprompted review
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Reply from Muddy Mat®

We acknowledge your concern regarding rug grippers. We have sent a request for your contact information and order details to look into this and assist further.

Rated 5 out of 5 stars

All there products have been superior to any other! Beds and mats

I started with the dog beds- best ever with easy of washing them. The dogs love love love them. Then I ventured into the outdoor mats- they are super! Large- take dirt off the feet - stay put- easy to clean! You won't regret getting either!

12 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your feedback, Diane. We're pleased to hear both beds and mats have been superior and easy to maintain for your dogs.

Rated 5 out of 5 stars

Product as advertised

Product as advertised. Stays fluffy—dog beds.
Rugs are nonslip and absorb great.
Yes, I will be ordering more rugs and recommending to others.

12 April 2026
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

We're grateful for your feedback and are glad the rugs and beds meet expectations and that you plan to order more.

Rated 5 out of 5 stars

When I ordered the extra large muddy…

When I ordered the extra large muddy mat for my GS, I thought I ordered brown to match my current mat. I was shocked when a gray one arrived. I wrote Muddy Mat and explained they sent the wrong color, but they said my order was for gray. Rather than going through an exchange, they offered a free small mat in whatever color I preferred. It’s in transit to me now. 😊

11 April 2026
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Reply from Muddy Mat®

Thank you for sharing your experience. We’re glad to hear the team was able to resolve the situation promptly and offer a suitable gesture of goodwill. Your understanding is greatly appreciated, and we hope you enjoy your new mats.

Rated 5 out of 5 stars

Awesome and absorbant

These mats work exactly as advertised. I tested them by walking through a puddle and then just walking across the mat- no wiping my feet. The mat absorbed about 98% of the water just by stepping on it a couple of times! I highly recommend them!

7 February 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing your experience with the mats, Christie. We’re glad to hear they worked exactly as advertised and appreciate your recommendation.

Rated 5 out of 5 stars

Cloud 9 Muddy mat-Bed

Cloud 9 Muddy mat-Bed
My 2 year old pup loves it.
Echo always stays by my side. 'Not now'
She's laying on the Cloud 9 Muddy mat-Bed. She fell asleep and I walked by her but she didn't even look up.
Echo loves that Cloud 9 Muddy mat-Bed.

8 April 2026
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

Hi Donald, thank you for letting us know how much Echo enjoys the Cloud K9 Bed. We’re glad it has become her favorite spot.

Rated 5 out of 5 stars

I got my 1st Muddy Mat 3 years ago then another 6 months ago

I got a Muddy Mat because when it rains, my dogs come in and got my floors really Muddy. So when I seen Muddy Mat I got one. Wow, it was amazing and it still is amazing. My floors are no longer muddy. The Muddy Mat in front of my back door. So when they come in I make them sit on it for about a minute, and the Mat soaks it up then I let the dogs go. My floors are not all muddy anymore more. NikkiGSD-75❌

10 December 2025
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

Hi Nikki, we acknowledge your long‑term use of the Muddy Mat and appreciate your feedback on how it continues to keep your floors clean.

Rated 5 out of 5 stars

Oh my goodness

Oh my goodness ! Fantastic. The reaction my dog displayed was instant acceptance. She loves it. at first she was apprehensive as she did not know what it was as the shape was not formed straight out the packaging. Once i put it on the floor and it took shape she immediately went to lay on it. I highly recommend this product i will definitely buy it again. Thank You

11 April 2026
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Reply from Muddy Mat®

Thank you for sharing your dog’s positive reaction, Raisa. We’re glad to know the product was instantly accepted and enjoyed.

Rated 5 out of 5 stars

We love our Muddy Mat bed

We love our Muddy Mat bed! I wish it was big enough for both me and the dog…he’d have definitely have a cuddle buddy. Both dogs love it - one is 80lbs and the other is 40 lbs and they both float like they’re on a cloud. I’m trying hard to not buy another…but I might. 😉☁️ ❤️

2 April 2026
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

We appreciate your feedback, Amy. We're glad both dogs love the Muddy Mat Cloud K9 bed. It’s wonderful to hear how much comfort it brings.

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