What made the experience great? The person is charge is genuinely a good spirited dude. Patient with any questions, understanding, and always answers on time. I've had a wonderful experience buying fr... See more
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Initially, my package arrived safe, clean, and in great condition. We did hit a temporary snag afterward with a few issues, and communication stalled for a brief moment, which had me worried. However... See more
Company replied
Not gonna lie, felt a bit unsure at first because this is a very niche market and buying from a global seller can be quite a gamble. There were also issues with Royal Mail when my order was sent out,... See more
Company replied
Ordered yesterday (18/04) package arrived today (19/04), excellent delivery service and dispatching. The well packaged box was then opened to display more than what was expected. Great packaging and n... See more
Company replied
Company details
- Alternative Medicine Practitioner
- Holistic Medicine Practitioner
- Laboratory
- Magic Store
- Wellness Program
Information provided by various external sources
Top quality supplier of Spores in the UK shipping internationally. Regards Team Mucci
Contact info
Birmingham, United Kingdom
- 07544065169
- Sales@muccispores.co.uk
- muccispores.co.uk
4.8
Excellent
569 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality products and super fast…
Quality products and super fast shipment. Will come back again
27 February 2025
Top quality customer service
Top quality customer service; went out of their way to ensure I had a great experience. Product is top notch too. Highly recommend and will be a returning customer. Many thanks 😁
7 March 2025
Unprompted review
Great service!
Really good informed service with quick delivery. Very professionally packaged and even some free stickers thrown in. Would highly recommend
11 February 2025
Reply from Muccispores
Hi Alex,
Thank you for leaving this review, we always try and help in everyway we can and we started this as enthusiasts for mycology and to make a change for mental health so some of our methods are not all business lead and far from just a profit.
Always here if you need any more support, guidance or just a chat in a time of need.
Rich
CEO
P.s
We care about the stickers just as much as our spores enjoy them :)
Quality spores
Mucci spores as always deliver the best product on the market within a mere few days of purchase. Couldn’t recommend Mucci spores enough to people. If you are fed up of other company’s sending contaminated products forget about them and make the move to Mucci !!!
6 February 2025
Unprompted review
Great company/Product
Great company/Product. Fast delivery. Overall great service. Mush love :)
27 January 2025
Great Service
Very happy. Extremely well packed. Nice little free gift. Dispatched quickly.
27 January 2025
Can't recommend enough!
4 days total from order to delivery, sent via tracked guaranteed 1pm, quick to answer any questions via WhatsApp. Will be ordering again in the future, can't recommend enough.
28 November 2024
Unprompted review
Reply from Muccispores
Ben,
Thank you for supporting us and our small family business. Welcome to the mucci family if you need anymore support or advice reach out to us at any time.
Richard
CEO
Mucci Spores
Royal Mail were poor as ever
Royal Mail were poor as ever, and delayed delivery, but apart from that the usual good quality spores.
25 November 2024
Reply from Muccispores
Hi Jeffrey,
Sorry for the postage delay, Email us if you return and we will do free postage.
Team Mucci
Incredible service
Incredible service! Purchased a couple of items for my first order and received a free gift which was a lovely surprise. My order came quickly and was well packaged. Excellent communication and customer service! I'll be ordering again for sure.
26 November 2024
Unprompted review
Reply from Muccispores
Hi Noah,
thanks for the review, really appreciate you trusting us with your mycology needs :)
Team Mucci
Great store
On time, helpful staff products are professionally done and have been using them for along time, thank you mucci 🙂
26 October 2024
Reply from Muccispores
Hi Oili
Thanks for being a returning customer
Welcome to the Mucci Family
Reply from Muccispores
Hi Lee
Thanks for reviewing our service :)
Rich
Team Mucci
Reply from Muccispores
Hi Brad,
Thank you for trusting us and supporting our small business and wider mental health awareness :)
Rich
CEO
Great prices for the best quality!
15 October 2024
Reply from Muccispores
Hi Alex,
Thank you for trusting us and supporting our small business and wider mental health awareness :)
We try to offer the best prices for the best spores for our customers
Rich
CEO
Had an unexpected issue with my order.
Had an unexpected issue with my order and was swiftly recompensated for free. They went above and beyond to assist me even though they technically didn't have to regarding my specific issue. Absolutely incredible customer service, would give more than 5 starts if i could!
17 October 2024
Unprompted review
Reply from Muccispores
Hi Alex,
Thank you for trusting us and supporting our small business and wider mental health awareness :)
We try to offer the best prices for the best spores for our customers and if issues happen we are open and always try to give the best service we can.
Rich
CEO
Amazing customer service!
I placed my order, then a few days later I had to message Rich on WhatsApp to make some amendments. Not only did he reply almost instantly he made the amendments, free of charge. My order was already packaged & leaving for the postal office in 15 minuets but again, Rich made the amendments without hesitation. By far the best customer service in British mycology, making me a very, very happy and returning customer :)
10 October 2024
Reply from Muccispores
Hi Caleb,
Thank you for trusting us and supporting our small business and wider mental health awareness :)
We try to offer the best prices for the best spores for our customers and if issues happen we are open and always try to give the best service we can via socials and WhatsApp in your case as quickly as we can for you.
Pleasure having you as a customer :)
Rich
CEO
Brilliant customer service
Brilliant customer service and fast delivery,
I've used them a couple of times now, highly recommended.
Thank you, Team Mucci
🙏
16 September 2024
Reply from Muccispores
Hi DP,
Thank you for trusting us and supporting our small business and wider mental health awareness :)
We try to offer the best prices for the best spores for our customers and be as quick as we can.
Pleasure having you as a customer :)
Rich
CEO
all good.highly recommended
20 September 2024
Unprompted review
Reply from Muccispores
Hi K,
Thank you for trusting us and supporting our small business and wider mental health awareness :)
We try to offer the best prices for the best spores for our customers and if issues happen we are open and always try to give the best service we can.
Pleasure having you as a customer :)
Rich
CEO
Reply from Muccispores
Hi Michael,
Thank you for trusting us and supporting our small business and wider mental health awareness :)
Pleasure having you as a customer :)
Rich
CEO
Reply from Muccispores
Hi Vas,
Thank you for trusting us and supporting our small business and wider mental health awareness :)
We try to offer the best prices for the best spores for our customers and if issues happen we are open and always try to give the best service we can.
Rich
CEO
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