Shocking service. I spoke Simran, Andrew, Michelle, Zamukulunga, Busisiwe, Nqobile, Siyabonga, Thai so. None of these agents were able to assist me. They keep on transferring mentorship another depa... See more
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Wish I could make it less than 1 star. MTN South Africa is an absolute criminal that will just steal your money over and over again. Never ever open any form of contract or month to month plan with th... See more
I was called by MTN agent that I was due to upgrade, then I agreed to upgrade, the online MTN agent was a lady called Shanique. This Lady told me the upgrade cames with new phone Huawei Nova 14i Black... See more
Ridiculous burocracy and waiting time just to extend my datacontract/upgrade.More than 24 hours for "vetting" from ruby monthly to 24 months contract with modem.. after being a customer for 10 years.... See more
Absolutely awful service from basics to…
Absolutely awful service from basics to customer care they are not only worse than useless they are overpriced- without a doubt the worst telecom company I have come across in the world ( and that includes some v iffy places !) Deserve 0 stars or minus stars if that were possible- beware ! Use anyone else and you will get better service - however bad the other provider might be
2 January 2022
Unprompted review
deserves 0 stars
deserves 0 stars. if they didn't overcharged for contract cancellations. I wouldn't use them. They want my money, but I'm not getting my internet. and the call centre doesn't work. worst service provider ever.
27 November 2021
Unprompted review
Best network easy and the staff are friendly
Grate MTN is really the best believe it or not the didn't pay me any dime to share this massage but I did it because they treat me right.
4 October 2021
Unprompted review
Bad service and incorrect process
I was advised to leave my p30 lite device at the shore
Shop 3, Nevana Court, 308 Gopalall Hurbans, La Mercy Airport, Tongaat, 4400
I had reported the claim to is now close due to the looting in tongaat
I'm upset regards to this inconvenience. The MTN insurance advisor had told me that I have to provide an affidavit for my device. It's not my fault that I was advised of the wrong process by the MTN advisor and Tillers. I'm not going to get a affidavit because I did not have the device.
I was informed of the incorrect by MTN. Now MTN wants me to pay another additional charge insurance fee.
7 September 2021
Unprompted review
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