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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and perfect fit, often highlighting how well items like jeans, shirts, and suits are tailored to individual measurements. The ordering process is frequently described as easy and efficient, and many people appreciate the exceptional customer service, noting its responsiveness and helpfulness in ensuring satisfaction. However, some people were dissatisfied with initial orders, reporting issues with sizing, such as waists being too small or lengths being incorrect, and some found the material quality of certain items like jeans, khakis, and casual shirts to be too thin. A few customers also mentioned that the phone camera measurements were not accurate on the first attempt.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly its perfect fit and quality materials. Many... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting perfect fits, great... See more

Order

Customers consistently note positive experiences with their orders. Many reviewers express satisfaction with... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting it as excellent and... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting the ease and accuracy of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If off the rack doesn't fit well..MTailor is your answer. quality is excellent and prices are fair but service is world class' It's been years since I've bought a pair of pants tat was truly comfortab... See more

Rated 5 out of 5 stars

Everything was excellent. Quality, fabric. I asked to redo sleeves and it was done very quickly and to my exact asking. They did not even ask for original polos back. I am 6’6” 350 lb and measurem... See more

Rated 5 out of 5 stars

The technology is unbelievable and the whole ordering process was easy. They kept me notified as to status and delivery was reasonable given each job is custom. I did have to have a remake but I can't... See more

Rated 5 out of 5 stars

MTailor has been my go-to for custom clothing for years, and they’ve never let me down. From everyday essentials to my wedding suit, their precision and quality are unmatched. What truly sets them apa... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Let your phone measure you for perfect fitting custom clothing. Shirts start at just $69.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

492 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing Fit

I am not a reviewer and almost never leave one but I have to say, having purchased hundreds (thousands?) of suits in my long career, I was shocked at how well my MTailor suit fit right out of the box. I always had my suits tailored and this is the first one I did not have to touch. Amazing from a video on the app. Just received my first pair of jeans from them. First pair since I was in college that I don't need a belt with.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

This was the first time I ordered a sport coat

This was the first time I ordered a dress coat over the internet. I was skeptical of using the Iphone method of getting my measurements. But when I received the coat it fit perfectly, seriously.

I wanted to try it first before I order a suit from them, which I will certainly do in the near future.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I am honestly super-pleased

I am honestly super-pleased with the entire process, from excellent stomper support down to the quality of the shirt I ordered! I am an extremely difficult fit - that’s why I tried MTailoras (hopefully) a less expensive alternative to an actual tailor in-person. The first shirt arrived (didn’t fit properly), the second attempted shirt arrived (still didn’t fit properly), then the third fealty-fitting shirt arrived - BINGO! None of this process was painful and the customer service was unmatched! They really made the entire process really easy. Since I am a hard-fit, I expected issues and problems and more costs but I was happily wrong. Now MTailor has my measurements and the following shirts I buy will fit perfectly! Thanks to the entire MTailor team: from the customer service to the people who make the product - very nice workmanship. They even asked me if I wear a watch and which wrist - they made that it a little looser to accommodate my watch!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Went shopping for Men’s formal pants…

Went shopping for Men’s formal pants and Shirt stopped at Nordstroms Men’s department
Sales women told me pant start at $320 and shirts at $190
I looked around and remember MTaylor ordered perfectly fitted very nice quality pant's and shirt for $260

28 February 2026
Unprompted review
Rated 2 out of 5 stars

Expensive and terrible quality/workmanship

These suits are expensive and the quality is absolutely terrible. They do offer a money back guarantee and a remake, but the suits are still absolutely awful. Customer service was excellent and they did refund me the full amount,.but what a waste of time.

15 January 2026
Unprompted review
MTailor logo

Reply from MTailor

Hi Nick! We’re really sorry to hear the suit didn’t meet your expectations. We’re glad we were able to provide a full refund. All of our suits and garments are custom-made to each customer’s measurements, and we use premium materials such as 100% Merino wool for our premium suits. If there’s anything else we can help with, please feel free to reach out to us anytime at support@mtailor.com.

Rated 5 out of 5 stars

Great Customer Service

I placed an order for pants and shirts with M-Tailor. It had been several years since my last order so I did a new measurement profile. When my cloths arrived insincere them per the instructions. And they shrank and were no longer a good fit. I reached out to M-Tailor and they promptly responded and were great! With some picture of me in the shrunken cloths they suggested changes and reproduced the order. They were right on the mark and I love the cloths- as son have all my past orders!
I judge vendors by how they address problems and M-Tailor excelled!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, I'm super tall, and everything I order from Mtailor fits perfect, had some short sleeve polos also made, and they also custom made the sleeves extra longer, for my long arms, Fantastic customer service and perfectly fitted custom clothing, highly recommend!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I recently ordered a custom blazer from…

I recently ordered a custom blazer from MTailor and couldn’t be happier with the entire experience. After receiving the first version, there were a couple of minor fit adjustments needed—nothing major, but I wanted it perfect. I reached out to their team, and they handled the remake with zero hassle, no extra charge, and lightning-fast turnaround. The new jacket arrived a few days ago and the fit is absolutely spot-on—tailored exactly to my body like it was made in a high-end atelier. The fabric feels premium, the stitching is clean, and the overall look is sharp and modern. MTailor’s customer service was responsive, professional, and genuinely focused on getting it right. If you’re on the fence about custom clothing online, this is the company to go with—top-tier quality and real commitment to customer satisfaction. Highly recommend!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Easy to use app and great customer service. Material and tailoring perfect!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

skeptical at first but shazam!…

Was very skeptical but after a couple tries, w/ the cell phone-360 'near pirouette' w/ shirt removed, proved to be spot on for my first suit in 30 years.
The initial measurements seemed off base (since I literally have the same neck size and still wear the same jeans as I wore in HS) but the final metrics used for cutting and sewing were great.
Dark charcoal is darker than imagined but it'll work. Delivered in 16 days.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

This suit fits so well!!!

This suit fits so well!!!! I haven’t been able to find a tailor who can tailor my suits properly for me EVER (I am 45 years old)! Suits have fit terribly for literally decades. Thank you MTailor - this suit is absolutely PERFECT! I will order more suits later today.
Thank you thank you thank you!!!!

25 January 2026
Unprompted review
Rated 5 out of 5 stars

I had the most Awesome experience with…

I had the most Awesome experience with M Tailor. I'm not going to lie about my initial fit I was not happy with it!! However MTailor did what they said and remade my jeans at no cost to me and they came out Remarkably Awesome, Better than I hoped for 👍🏼👍🏼 I Will Definitely Continue to use MTailor as my clothing tailor 🙏🏼🙏🏼
Thank you MTailor for such a Wonderful Experience and Job!! 👍🏼👍🏼🙏🏼🙏🏼🙏🏼

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Everything was excellent

Everything was excellent. Quality, fabric.
I asked to redo sleeves and it was done very quickly and to my exact asking.
They did not even ask for original polos back.
I am 6’6” 350 lb and measurements they took remotely were perfect.
I recommend MTailors without reservations

21 January 2026
Unprompted review
Rated 4 out of 5 stars

Remade sports jacket

I recently placed an order for a sportcoat. I have used in MTailor three or four times over the last 5 years with very good results.
The jacket was delivered, but it didn’t quite fit and I asked them to make some adjustments. They remade a new jacket and it fits perfectly. I highly recommend MTailor if you want some custom-made clothes.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

I’m really happy with my recent…

I’m really happy with my recent clothing order. Everything arrived quickly, the packaging was neat, and the quality of the fabric genuinely impressed me. The fit was exact, and the colors look even better in person. It’s clear a lot of care went into both the design and the craftsmanship. I’ll definitely be ordering again.

9 January 2026
Unprompted review

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