I reversed into a taxi and damaged the front bonnet and bumper 🤦🏼♂️ I got recommended MSRT by a friend so I rang up and spoke to Lewis and sent over pictures and he had the taxi in with in a week... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lewis owner of msrt. Well what can I say this guy went absolutely above and beyond to get my car sorted. Laden with obstacles (biggest one was me living miles away) but this guy came through and saved... See more
Lewis is a really nice guy and vey enthusiastic. He repaired the wheel arches on my vehicle which due to its age needed renovation. Looks an excellent job and he is very competitive with his prices... See more
Lewis a friendly great guy brill repair an paint match only minor issue had to clay bar most of the car to remove the overspray however spray conditions on the day where far from ideal. Give Lewis a c... See more
Company replied
Company details
Written by the company
MSRT is a northwest based mobile smart repair business, we offer paint damage repairs, damaged bodywork repairs, vehicle lease return preperation, private car sale preperation and alloy wheel refurbishments all at your convince, on your drive, at your work - where ever you need us.
Contact info
14 Mill View, PR4 1YQ, preston, United Kingdom
- 07523293703
- info@msrt-smartrepair.co.uk
- msrt-smartrepair.co.uk
4.6
Excellent
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top end quality workmanship with service to match
After an accident at work caused by a careless driver resulting in scratch and damage to passenger door. Cal and the team at MRST SMART REPAIR worked on my Golf GTE to get it back to factory standard. The workmanship and care taken is top notch and wouldn't hesitate in recommending them to anyone who is after a quality repair.
Also they refurbed my alloys which the lacquer had peeled and seen alot better days. The alloys went through a consultative stage first for colour options would prefer and also given alternative options to which helped me make a decision I am very happy with.
Thankyou again MRST Smart repair superb help and support.
25 May 2025
Unprompted review
Reply from MSRT Smart Repair
Thanks again Nick, hopefully won’t see you soon 🤣
Had Lewis and Callum come fix my van…
Had Lewis and Callum come fix my van wing and bumper now absolutely mint 👌👌 would highly recommend
22 May 2025
Unprompted review
Reply from MSRT Smart Repair
Cheers for review grant
Reply from MSRT Smart Repair
thank you :)
Will defo be booking this team again
Will defo be booking this team again. Very convinient and he did a smashing job. Car bonnet looks brand new. Thanks again!
8 April 2025
Unprompted review
Reply from MSRT Smart Repair
Thank you for your review hanif, glad you are happy with results
Had my car keyed!!
Had my car keyed, luckily not to bad. I called MSRT and the cheery lad came out the next day and looked at it. Gave me a costing and came back a few days later on his way home and completed the job to the highest specification. I would recommend MRST everytime. Thanks alot guys.
7 April 2025
Unprompted review
Reply from MSRT Smart Repair
Thank you for your review - and thanks for recomending - reviews like this that keeps us cheery ;)
Absolutely spot on
Absolutely spot on, Had a badly curbed gloss black alloy wheel refurbed by Lewis . It now looks perfect 10/10. 😊🙏😊
29 March 2025
Unprompted review
Reply from MSRT Smart Repair
Thank you for your review - glad you are happy with results
Absolutely fantastic job on my car
Absolutely fantastic job on my car. I had two scratches on my silver Audi, one on the bumper and one on the rear wheel arch. Lewis did a professional job, showroom quality standard. Lewis is a great guy, keeps you informed, easy to deal with and good to chat with. I will definitely use him again for my alloys, I would definitely recommend as well. Thanks mate, great job.
29 March 2025
Unprompted review
Reply from MSRT Smart Repair
Thank you for your review - and thanks for recomending
Reply from MSRT Smart Repair
Thank you for your review - Will pass on to lewis :)
Fantastic, friendly and helpful service.
Fantastic, friendly and helpful service. Lewis repaired my back bumper after it was bumped and significantly scratched. He came to my home at a time and date that suited me.
The result was amazing, like a new bumper!
I’d happily recommend Lewis to family and friends.
21 March 2025
Unprompted review
Reply from MSRT Smart Repair
Thank you for your review - and thanks for recomending
Absolutely excellent service
Absolutely excellent service. Repairs made on my wing mirror, back reflector and bumper. All done quickly, super professionally and done from my home for convenience. Paint job looks great and communication was impeccable. Would definitely recommend/ use again!
3 March 2025
Unprompted review
Reply from MSRT Smart Repair
Hi Miranda,
Thank you so much for the thoughtful feedback! We truly appreciate you taking the time to share your experience—it makes all the difference for a small business like ours working to grow.
Had a bump on the rear of my car and a…
Had a bump on the rear of my car and a few scuffs on the front bumper also. MSRT did an immaculate job in sorting it out for me and was happy to go above and beyond to help.I am more than happy to recommend to friends/family. Great service
28 February 2025
Unprompted review
Reply from MSRT Smart Repair
Hi Craig! Cheers for the review - glad we could sort you out!
Fantastic from Lewis today ,got me in
Fantastic from Lewis today ,got me in
last minute for some repairs on my work vehicle .
High recommend from start to finish
Thanks again pal
21 February 2025
Unprompted review
Reply from MSRT Smart Repair
Hi joe, thanks for the review! Glad we could get you in and satisfied. Callum & Lewis
Top lads and top service
Top lads and top service. 100% recommended.
13 February 2025
Unprompted review
Reply from MSRT Smart Repair
Hi Andy, Thanks for the review! Look after them wheels ;) Callum & Lewis
Had a bumper scuff removed by MSRT…
Had a bumper scuff removed by MSRT after having a minor incident. The quality of the repair was top notch and they even corrected another panel imperfection at a very competitive rate. Could not recommend highly enough. This was all done and competed at my place of work for maximum convenience and minimal interruption to my day to day life
18 February 2025
Unprompted review
Reply from MSRT Smart Repair
Hi Ash. Thank you for taking the time to leave a review. Shes a stunner - love a TT! Glad we could complete the job with minimal distruption to your working day - We know what its like working in corrporate / office based jobs. One of our main pillars is conveniente given life these days is none stop :) Happy we could help. Callum & Lewis
Highly recommended
Amazing job, very professional and friendly. Great prices. Managed to get me booked in within the week. Highly recommended. Thank you so much :)
16 February 2025
Unprompted review
Reply from MSRT Smart Repair
Hello Lauren, Thank you kindly for taking the time to leave us a review, thrilled to see you are happy with the results! Appreciated Callum & Lewis :)
Absolute brilliant job on my car
Absolute brilliant job on my car, couldn’t recommend enough!
Car is back to brand new, I am a super happy customer!
17 February 2025
Unprompted review
Reply from MSRT Smart Repair
Hi Chloe! thank you for taking the time to leave us a review! Super glad to see we have another happy customer! Appreciated Callum & Lewis :)
Super easy and great work
Super easy to communicate with and arrange for the work to be carried out. All repairs carried out at my home, at my convince. Lewis was great, super helpful and accommodating and he did a great job on my car.
Happy customer
11 February 2025
Unprompted review
Reply from MSRT Smart Repair
Hey bex, thank you for taking the time to leave us a review it really does make all the diffrence to us knowing that you are happy with the service and result! Appreciated Callum & Lewis :)
MSRT are the best in Northwest
After contacting MSRT Lewis called back within a couple of hours (even though it was evening) and was able to come out in next couple of days.
Insurer where going to write car off but quote to repair was affordable and decided to do privately.. another quote I had was £500 more
Lewis came to home and repaired the bodywork on the driveway which is so convenient. He fixed damage so well so it made the rest of the car look a mess 🤣 he even said he come a fixed wheel arch cover for nothing 👍. So happy with the work done , can't fault service.
Amazing from start to finish , do what they say , reliable and friendly and at a fraction of the cost of other bodywork firms.
4 February 2025
Unprompted review
Reply from MSRT Smart Repair
Evening Paul! Thank you for taking the time to leave us a review! Its crazy some of the quotes we come across - Glad we could keep you car on the road and more importantly super happy to read you were satisfied with the results - we aim to be the best in the northwest by simply forfilling the customers needs reading your title filled us with pride! Thanks again Callum & Lewis
I can’t recommend Lewis @ MSRT highly…
I can’t recommend Lewis @ MSRT highly enough. Did just what it said on the tin, great service, and excellent results.
Many thanks for your help with this job, I’m sure we’ll need help in the future.
Cheers, Paul (PJW Transport)
3 February 2025
Unprompted review
Reply from MSRT Smart Repair
Hi Paul! Thank you for taking the time to leave a review! We really do appreciate it! Thank you for choosing MSRT - Callum & Lewis
After a recommendation
After a recommendation, Lewis transformed a large bespoke fitted bookcase in our lounge, working to a timeframe, he delivered exactly what we wanted. It looks amazing. We have already recommended him to others. Janet & Sean
13 December 2024
Unprompted review
Reply from MSRT Smart Repair
Hi Guys! thank you for your review and thank you for the recomendations! Glad you are happy with the result :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.