These guys are rockstars, helped me sort out a complete set of biking gear and helped fit a phone holder and rear bag for me. Extensive selection of bike apparel, equipment, helmets, alarms, cov... See more
Company replied
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Review summary
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Fast delivery and am please with mask. Would definitely com back. I'm adding a little more detail about why I bought the City mask in response to your reply. I have a lung condition and needed a ma... See more
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Told about MSG by local motorcycle trainers and Honda. Bought helmet, jacket and gloves there after some help from the sales team. Large selection to choose from. Very happy with my purchase of st... See more
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Last week was my first time visiting MSG, it certainly won’t be my last! Josh in the store was super helpful. Since then I have been in contact with Keely and Kelly in the office about ordering mor... See more
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Company details
- Motorcycle Equipment and Accessories Store
- Bike Accessories Store
- Motorcycle Dealer
- Motorcycle Shop
- Protective Clothing Supplier
About MSG Bike Gear
Written by the company
MSG Bike Gear is a leading provider of high-quality motorcycle accessories and gear. The company has been operating in the motorcycle industry for over 20 years and has built a reputation for delivering reliable and innovative products to its customers. MSG Bike Gear is committed to providing the best quality products at affordable prices, making it a popular choice among motorcyclists worldwide.
The company's product range includes helmets, gloves, jackets, boots, and other accessories designed to enhance the riding experience. They offer a wide selection of products from some of the top brands in the industry, such as Alpinestars, Oxford and RST, among others.
In addition to their impressive range of products, MSG Bike Gear is also known for its exceptional customer service. Their knowledgeable and friendly staff are always ready to answer any questions and provide guidance on the best products for each customer's needs. They also offer fast and reliable shipping, making it easy for customers to receive their orders in a timely and hassle-free manner.
Overall, MSG Bike Gear is a trusted and reputable provider of motorcycle gear and accessories. With their commitment to quality products and outstanding customer service, they have earned a loyal customer base and continue to be a top choice for motorcyclists around the world. If you are looking for high-quality gear and accessories for your motorcycle.
Contact info
Newsham Hall Farm, TS16 0QS, Stockton-On-Tees, United Kingdom
- 01325333346
- support@msgbikegear.co.uk
- msgbikegear.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
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Excellent service and top quality…
Excellent service and top quality goods, and outstanding experience!
29 May 2026
Reply from MSG Bike Gear
Thank you so much for the 5-star review! We are absolutely thrilled to hear that you had an outstanding experience with us. A genuine G-Mac Pinlock insert is one of the best upgrades you can give your helmet for crystal-clear, fog-free vision, so we're glad we could get this top-quality bit of kit out to you with excellent service. Thank you for the wonderful feedback, and ride safe!
Fantastic customer service we ordered…
Fantastic customer service we ordered the wrong size helmet received the right size no issues straight forward
20 May 2026
Reply from MSG Bike Gear
Thank you so much for the 5-star review! We know that getting the perfect fit is the most important part of buying a helmet, so we always aim to make size exchanges as smooth and stress-free as possible. The G-Mac Glide flip-front is a brilliant, versatile choice, and we're thrilled we could get the correct size out to you with no fuss. Enjoy the new lid, thank you for choosing MSG, and ride safe!
Reply from MSG Bike Gear
Good service and clear options—that’s how we like to help our riders get sorted! 🏁 Glad our team could assist with your new RST S1 leather trousers. They're a cracking bit of kit for the road or track. Thanks for the shout-out and enjoy the ride!
First class service and support
First class service and support, they got motorcycling covered
25 May 2026
Reply from MSG Bike Gear
First class service for a first-class rider! 🏁 Thanks for the awesome shout-out. We're glad we could get you fully sorted with your Spada Air jacket, some gloves, and Muc-Off spray. We try our best to keep everything a rider needs right here under one roof. Thanks for the high recommendation—enjoy the new gear!
Went in person rather ordering on-line
Went in person rather ordering on-line. Great staff. I wanted my first crash helmet. The man should serves me was fist class, no hard sell, loads of knowledge on the helmets and gave me good advice considering I'm a novice to motorbiking. I'll be back gor more gear.
16 May 2026
Reply from MSG Bike Gear
We truly appreciate this wonderful feedback! Buying your first helmet can be overwhelming, so we pride ourselves on providing 'first-class,' knowledgeable advice to ensure new riders get the right fit and protection.
The G-Mac modular helmet and Pilot gloves will serve you brilliant as you build your confidence on the bike. Thank you for choosing to visit us in person, and we look forward to assisting you again as you progress on your biking journey. Best of luck with your riding!
Good quality item perfect fit and…
Good quality item perfect fit and delivered extremely quickly absolutely great service
21 May 2026
Reply from MSG Bike Gear
We truly appreciate the feedback! Providing top-tier service and extremely quick delivery is exactly what we aim for at MSG. The G-Mac Pilot is a fantastic, reliable choice for everyday riding, and we're glad you're happy with the quality. Thank you for your support and we hope to see you again soon.
Super speedy dispatch
Super speedy dispatch, excellent communication and I’m really pleased with my boots! Thanks guys.
18 May 2026
Reply from MSG Bike Gear
Speedy dispatch and great communication—just how we like to do things! 🏁 We’re so glad you are pleased with your new RST Tractech Short Boots. They are a cracking bit of kit for the road. Thanks for the shout-out, and see you next time!
A good eBay experience
A good eBay experience from ordering to a timely delivery and product as expected.
8 May 2026
Reply from MSG Bike Gear
Thanks for the feedback! We're glad to hear the ordering process went smoothly from start to finish. Genuine parts like the Shoei GT-Air chin curtain make all the difference for a quiet ride, and we’re happy we could get it out to you promptly. Thanks for shopping with us on eBay!
Great choice,if it's not there they…
Great choice,if it's not there they will get you it,good value,very helpful
16 May 2026
Reply from MSG Bike Gear
We truly appreciate the feedback! Providing great choice, excellent value, and helpful service is what we strive for every day at MSG. It was a pleasure helping you find the perfect RST jacket and gloves combination. Thank you for recognizing our team's effort to source the right gear for you—enjoy the new kit!
Very prompt with sending out items
Very prompt with sending out items. quick response when asking if i could exchange an item as it was too big. quality so far is very good.
15 May 2026
Reply from MSG Bike Gear
We truly appreciate the feedback! Providing speedy dispatch and fast, helpful communication when a different size is needed is exactly what we pride ourselves on at MSG. Richa is known for its excellent build quality, so we're glad you're loving the feel of the Slick boots so far. Thank you for choosing us, and we look forward to helping you again in the future.
Great boots and fast delivery time
Great boots and fast delivery time! Would use again, so simple and fast.
30 April 2026
Reply from MSG Bike Gear
Simple and fast—exactly how buying gear should be! 🏁 We're glad you love your new RST Axiom Mid boots and that our delivery speed hit the mark for you. Thank you so much for the support and the recommendation. We look forward to helping you again next time!
Reply from MSG Bike Gear
You are very welcome! We know that when a small but essential part like Pinlock component pins goes missing or needs replacing, you want it sorted immediately so your visor stays clear. We always aim for fast dispatch, no matter how big or small the order. Thanks for choosing MSG and ride safe!
G-MAC union flag helmet
bought a g-mac union jack flag design full face helmet from MSG fits great, looks cool and nice price! highly recommend it
15 May 2026
Reply from MSG Bike Gear
Thank you so much for the highly recommended review! That G-Mac Union Jack helmet is an absolute classic—it definitely looks cool on the road and stands out from the crowd. We’re thrilled to hear it fits great and that you’re happy with the price, as we always try to offer top-tier style without the massive price tag. Enjoy the new lid, fly the flag on your next ride, and thank you for choosing MSG!
Very comfy fit
6 May 2026
Reply from MSG Bike Gear
A comfy fit is exactly what you want from a riding glove! 🧤 Thank you for the shout-out and for picking up your Richa Scope gloves from MSG. Glad you're happy with them—thanks for the support!
Fantastic customer service and walked…
Fantastic customer service and walked away with a helmet that fits. Would definitely buy from this company again.
25 April 2026
Reply from MSG Bike Gear
A perfect fit and fantastic service—that’s what we love to hear! 🏁 Glad we could help you get sorted with your new HJC i91 flip-front. Thank you for choosing us, and we look forward to welcoming you back to the shop in the future!
Reply from MSG Bike Gear
You are very welcome! We're glad we could help you find exactly what you were looking for. The Alpinestars SP-5 gloves are a fantastic choice—offering a great balance of protection and flexibility for everyday riding. Thanks for choosing us, and we hope to see you again soon!
Great service and fast delivery
Great service and fast delivery
I got the wrong size and they sorted it out asap
8 May 2026
Reply from MSG Bike Gear
Thank you for the 5-star review! We know that getting the right fit is crucial, especially with a performance boot like the RST S1. We’re glad the team could get that size swap sorted for you quickly and without any fuss. Our goal is always to get you back on the bike as soon as possible! Enjoy the new boots and ride safe.
Good product well priced and excellent…
Good product well priced and excellent delivery service 👌
8 May 2026
Reply from MSG Bike Gear
Thank you for the 5-star review! We’re delighted to hear that you’re happy with the price and the speed of our delivery. The G-Mac Glide flip-front is a fantastic choice for riders who want versatility and comfort without a massive price tag. We hope it serves you well on the road—ride safe! 👌
Reply from MSG Bike Gear
Fast delivery—just how we like it! 🏁 Glad your new G-Mac flip-front arrived promptly. It’s a fantastic, versatile helmet and we hope you’re enjoying the convenience on your rides. Thanks for choosing MSG!
I bought one helmet and the suggestion…
I bought one helmet and the suggestion your website made for a visor was for another type of helmet
No way to return ,bad website
I will never buy from this website again never again .
6 May 2026
Reply from MSG Bike Gear
Hello, we are very sorry to hear about this frustration. We have tried to replicate the issue on our site but haven't been able to see a visor mismatch; however, we want to make this right for you. We certainly do accept returns for incorrect items, and we would never want a customer to be stuck with something they can't use. Please contact us so we can arrange a return and get the correct visor out to you immediately. We’d love the chance to change your mind about our service.
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