MSB recently acted for us in a remortgage of a semi commercial property. Charles and Izzy always kept me informed, dealing with a difficult lender. They worked quickly and efficiently till completion... See more
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Company details
- Legal Services
- Civil Law Attorney
- Conveyancer
- Criminal Justice Attorney
- Divorce Service
- Family Law Attorney
Written by the company
At MSB Solicitors, we’re proud to be recognised as a leading national law firm with strong roots across Liverpool, Manchester, Cheshire and Birmingham. For more than 35 years, we’ve combined trusted expertise with a people-first approach, supporting clients through some of the most important moments in their lives and businesses. Our 14 specialist departments cover every major area of law, including Family, Property, Commercial, Social Housing and Crime. From high-value divorce and complex children matters to major commercial transactions and property disputes, our award-winning teams provide clear, practical and compassionate advice. We know that navigating the legal system can feel overwhelming. That’s why we focus on clarity, transparency and reassurance—giving you the knowledge, confidence and support you need to make informed decisions. Our clients stay with us because we care deeply about delivering the right outcome and building lasting relationships based on trust, respect and results. Whatever your situation, our experts are ready to help you move forward.
Contact info
4 St Paul's Square, L3 9SJ, Liverpool, United Kingdom
- 01512819040
- emmacarey@msbsolicitors.co.uk
- msbsolicitors.co.uk
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Replied to 59% of negative reviews
Typically replies within 1 month
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Exceptional support
I cannot recommend Amy highly enough. She helped me navigate the complex nuances of a redundancy matter with incredible expertise and care. What stood out most was her responsiveness; she was extremely speedy in answering my questions and always made herself available when I needed her. Most importantly, she ensured I fully understood every step of the process and clearly outlined all my options. I felt completely supported and informed throughout. Thank you, Amy!

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Positive Experience
I had a very positive experience working with Dan Holliman. He was consistently responsive, supportive, and professional throughout. Everything I asked him to do was handled promptly and thoroughly, and he always took the time to explain matters clearly.
During what was a very stressful period, his calm and engaging manner made a real difference. I felt listened to, respected, and properly represented at every stage.
Due to a change in circumstances, I later transferred firms, but this was not a reflection of my experience with him, which was entirely positive. I’m very grateful for his support and wouldn’t hesitate to recommend him.

Reply from MSB Solicitors
Settlement settled with ease
Following my opting for Voluntary Redundancy, I was required to engage with a Solicitor to help finalise my Settlement Agreement. I had no idea that this would be required but thankfully, a colleague who was already using MSB Solicitors, recommended them. And I’m so glad they did. From my first phone call and booking appointments with the team, to the thorough breakdown and negotiation with my agreement, my Solicitor, came up trumps and handled my case with great understanding, empathy (I was leaving following 31+ years tenure at the same company) and complete professionalism. Amy (my Solicitor) followed up on my queries and requests which were responded to and acted upon almost immediately. Thank you Amy & Co. For your support at what could’ve been a stressful time, but thankfully, you’ve reduced that stress immensely.

Reply from MSB Solicitors
Antonis Paplomatas
I really did not think i would give any stars to MSB, the handling of this was so lapse and i was frustrated with the original solicitor.
Then my file was passed to Antonis Paplomatas, he progressed with such speed and also kept me informed, and was very quick to reply when questioned. Thank you Antonis you are a credit to M.S.B and you did so much in the 2 weeks you took over, i am so grateful.

Reply from MSB Solicitors
Very supportive and professional.
Very supportive and professional.
I had problem with a builder, MSB helped me to get him off work.

Reply from MSB Solicitors
MSB Solicitors.
MSB Solicitors.
MSB provided guidance and help on how we should deal with my late brothers will, we could not have asked for a better guidance and help in dealing with the sale of properties and how the money could be invested.

Reply from MSB Solicitors
I found Miss Chamberlain competent
I found Miss Chamberlain competent, personable and sympathetic which contributed greatly to my confidence in her abilities and client management.

Reply from MSB Solicitors
Great service.
Clear, concise information and strategy, very professional and quick to break things down when required. A pleasure to work with.

Reply from MSB Solicitors
A complex case
A complex case, made achievable with the help of Helen and her staff, especially Georgia and Antonis.

Reply from MSB Solicitors
Legal Advice
Legal advice. Poor service and communication. Very disappointed. Not proactive for the client.

Reply from MSB Solicitors
Responsiveness is great from Nicola…
Responsiveness is great from Nicola Garett, strong knowledge of the leasehold system,

Reply from MSB Solicitors
A positive end to a stressful process
After some initial hiccups with our previous solicitor, we had the pleasure of working with Gayle Hough on what turned out to be a long and sometimes complex sale and purchase. Throughout the process she remained calm, professional and incredibly patient, even when matters became challenging. We always felt she was steady, responsive and quietly working hard behind the scenes to get us to the finish line. We’re very grateful for her persistence and support and wouldn’t hesitate to recommend her. 10/10

Reply from MSB Solicitors
Experienced Conveyancing Solicitor
The solicitor handling my conveyance worked very hard to complete the purchase. The purchase was made more difficult due to an overseas seller and their solicitor never having dealt with a complicated lease structure. Our solicitor kept us updated throughout and explained everything clearly to us. She was also very approachable and i have recommended her a few times since.

Reply from MSB Solicitors
Probate challenged
I was the Executor of my brother’s estate and received probate, which was subsequently challenged by one of the estate beneficiaries who issued proceedings against me. I contacted Caroline Chamberlain at MSB in early January 2025. From the first contact Caroline put me at ease. Her professionalism and expertise stood out in those early conversations and throughout the process. During the engagement Caroline and her team were thorough in the advice and guidance they provided and were timely in all their communications with me. MSB provided me with a first class service from first contact to subsequent closing of the case at the end of 2025. I am a retired Audit Executive so I was comfortable around lawyers but this was the first time I had been faced with legal proceedings being served on me. MSB are not only a highly professional legal service, which is to be expected but they also care about their clients, which is to be applauded.

Reply from MSB Solicitors
Well informed and great help throughout…
Well informed and great help throughout the whole process especially in a difficult time after losing a loved one

Reply from MSB Solicitors
Thank you Jess Craige
I just wanted to say a heartfelt thank you to everyone at MSB Solicitors. I am so genuinely grateful for all the support you’ve given me — it has meant more than I can put into words.
A very special thank you to Jess Craige, who has truly gone above and beyond over the past 18 months. She has been absolutely amazing throughout, and her support made such a difference to me. I was extremely anxious about going to court, but she was there for me every step of the way and helped me through the entire journey.
Thank you all again — I will always be grateful.

Reply from MSB Solicitors
Supportive Help
Really quick, accurate and supportive help through a difficult subject

Reply from MSB Solicitors
I was extremely impressed
I was extremely impressed with the knowledge, dedication and clarity shown by my solicitor Steve. He provided clear, practical advice and always kept me informed. Thanks to their strategic approach and attention to detail, we achieved a positive outcome from a tricky situation. I felt supported and reassured at every stage.”

Reply from MSB Solicitors
The job was done efficiently and on…
The job was done efficiently and on time. Some communication problems but probably my fault as I live in a remote location with poor mobile coverage.

Reply from MSB Solicitors
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