MSB Solicitors Reviews 

Gayle and Charlotte took over my conveyancing midway through the process after previous delays, and got results really quickly - always available, responded quickly, and got the job done. Thanks both!

Super speedy, efficient & reactive service helping me get my property completed on time. Really appreciate the extra efforts the team went to. Thank you!

I have dealt with MSB multiple times for conveyancing matters and I am impressed with how knowledgeable and helpful they are. Would definitely recommend!

They were very quick professional and clear when dealing with my case in particular
James Hayes.
I’m looking forward to working with MSB again in a very near future.

I have worked with the same solicitor for a number of years on a family law issue and have always been supported really well, she is focused on my needs and works flexibly to meet with me around my childcare which is massively important to ensure it doesn’t impact precious time. They are focused on developing their teams and do more that just provide legal advice, they provide reassurance at very difficult times. I would and have recommended MSB to others.

I had the pleasure of receiving guidance on my divorce proceedings through the free MSB Law Clinic at Blackburn House in Liverpool on several occasions. The solicitor I met with was highly professional and thorough. After I explained my situation in detail, she recommended an additional mediation provider and clearly outlined the process, step by step, so I knew exactly what to expect.

When I returned with further questions that fell under a different area of law, she promptly contacted her colleague via email, who got in touch with me quickly and provided the answers I needed.

I'm very happy to recommend MSB Solicitors to anyone seeking a professional and reliable law firm to help resolve family matters.

MSB helped me every step of the way, great people. Would definitely recommend

we have used MSB conveyancing team for the sale and purchase of two homes in the past and found them very helpful in guiding us through each step of the conveyancing process. They were professional and prompt with any correspondence.

My Husband and myself moved to the UK from Republic of Ireland in 2024 , we were recommended MSB solicitors by a friend and they were the best we ever dealt with . We needed help to purchase a home here and they worked with us and keep us informed of every little thing we needed to do. The contact from them through every step was second to none . I have recommended them to others and will continue to do so for the prompt and personal care they gave us. Many thanks MSB . Jacinta Casey

I have sought legal advice from MSB on several occasions in relation to chartiable work. This advice has always been accurate and helpful, resulting in successful outcomes.

Fantastic service received. What a great family team. Totally supportive they made a distressing situation so much more bearable. Thank you !

We had a dealine set by our buyer when selling our property. Brad made sure our sale was through in time!
Thanks Brad

MSB Solicitors are the most outstanding professional Solicitors with a personal touch I have ever encountered. I had a problem with my Daughter regarding a court case due to none payments of fines.I contacted MSB and liaised With Emma Carey who was professional to an exceptional high standard. Emma listened to our issues and concerns then dedicated a specific specialist Solicitor to deal with our case . Dan a specialist solicitor in Emma’s team dealt with the case in a professional and also caring way with my daughter. MSB then dealt with the case and got an incredible result for my daughter she was able to pay the fines out of court and not receive a criminal record which would have impacted her career. I would recommend MSB solicitors, they are professional to a very high standard with a personal touch.A special Thanks to Emma Carey and Dan .MSB a highly motivated professional company with a personal touch. Thanks.

Msb acted on sale and subsequent purchase of our properties. We were in a fairly difficult chain, and the property team worked above and beyond to secure us our forever home. I have also used msb for remortgaging purposes and will return to msb for future remortgaging

MSB sorted our wills and did a great job cannot praise them enough.

Used MSB for my car accident , wouldn’t use anyone else

My property purchase fell through as a direct result of MSB Solicitors’ incompetence. I would strongly advise against using them for conveyancing. My experience was incredibly frustrating due to a complete lack of communication, delays at every stage, and an overall unprofessional approach to handling my case.

Despite repeated attempts to get updates, my solicitor was frequently unavailable, including during crucial moments like the day before completion. When I escalated my concerns to a supervising partner (Head of Property), my request was ignored, and my case was passed to someone who had no prior involvement, further delaying progress.

The Head of Property's attitude throughout the process was nothing short of disgraceful. He was rude, dismissive, and spoke to me in an incredibly condescending manner — like a child — which he even acknowledged doing. His approach was not only unprofessional, but also intimidating and demeaning. As a client going through a deeply stressful situation, his behaviour made things exponentially worse. It is completely unacceptable for someone in his position to treat clients with such arrogance and disregard.

To make matters worse, the Managing Partner was rude and unprofessional, showing a complete disregard for my concerns. The poor communication and lack of accountability made an already stressful process significantly worse. If you value clear communication, efficiency, and professionalism, I would recommend looking elsewhere.

I never had such a bad experience in my life, these people are UNPROFESSIONAL and USELESS.. please AVOID them..

Absolutely terrible conveyancing "service". Diabolical. If I could leave a minus score, I would. So slow, they put the sale at risk of the buyer putting the property back on the market. The stress they cause right down the chain is incalculable. Absolutely terrible. The only thing that got any attention after a simple flat purchase dragged on and on for 5 months was threatening a formal complaint.
Absolutely terrible.

This review is part 2 to the one below. This firm of solicitors failed to exchange on the date set by going on radio silence. Then after a weekend they sent my buyers funds to my solicitor. Then we couldn't exchange and complete on the date set because they went on radio silence again and were told the person to do it wasn't there. Yesterday they failed to exchange and complete because they didn't respond all morning, then told my solicitor my buyer had documents missing. My buyer had sent all requested documents by recorded post 4 weeks prior. So much for taking 4 weeks to sign off compliance. So day 3 today and my house funds are stuck in my solicitors account and my solicitor and estate agent, buyer and myself are tearing our hair out. Avoid at all costs and if you are unlucky enough to be in a chain with them, then get yourself a prescription of valium, because believe me you'll need it. They cause untold stress, misery and extra financial costs.