MR UNDIVIDED Reviews 124

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Undivided best mob around for trainers and extras. Even if not advertised they source them. Can’t get them anywhere but these lads can. Different level of service, delivered within 48 hours. DPD as... See more

Rated 5 out of 5 stars

Great Stuff!! I ordered the shoes after seeing them on instagram didn’t know what to expect as I’ve never really bought off there before, but I’ve got to say Mr Undivided take care of their customer... See more

Rated 1 out of 5 stars

Ordered a pair of trainers Wednesday 7th of this month, worth £200 with £9 p+p. Firstly I had a discount code but nowhere of entering it via checkout, WhatsApp them asking for help said he would refun... See more

Company replied

Rated 5 out of 5 stars

Item was exactly as shown on the website and at a very good price considering it was sold out on the original retailers price , very fast delivery with the ability to track my order from start to fini... See more

Company details

  1. Shoe Store

Written by the company

The worlds number one supplier for luxury footwear & menswear supplying soles to the stars!


Contact info

3.9

Great

TrustScore 4 out of 5

124 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My go to

Ordered many trainers from these guys. Always fast delivery, good communication and items as described. Fully recommend.

Keep up the good work Mr Undivided. Thanks, thanks.

29 September 2023
Unprompted review
Rated 1 out of 5 stars

bad experience

i made a purchase and received confirmation of the transaction, i was supposed to receive the order in portugal in 3 days. after a week i didnt receive my order and no word from them, started to call them, sending messages in all their platforms...and nothing, didnt answer, no reply nothing, not even a word. after two weeks in a half i sent an email saying that i was going to report them to the authorities and they replied with a refund, saying that the product was out of stock. i mean, being out of stock is one thing i see no problem with that, it happens, but not giving an explanation to the customers, not answering calls etc..thats wrong, thats terrible business for an online business that ships products abroad. wont buy with them anymore.

7 September 2023
Rated 1 out of 5 stars

Poor

Paid £800 for trainers that weren't even in stock. Had to chase for updates and then a refund. Poor service

21 September 2023
Rated 1 out of 5 stars

Order was never sent

Order was never sent, no contact was made it took harassing you to process my refund because you never actually had stock of the trainers but however still have them available online!

4 August 2023
Rated 4 out of 5 stars

Created clear lines of communication…

Created clear lines of communication with myself as to why an order did not arrive and had a separate investigation process to establish where the product went , issue was completely out of their hands and also mine which was communicated to myself. Very satisfied with how they dealt with the issue and should be receiving my product soon. Would recommend to anyone to use this company for any clothing goods huge selection and friendly and helpful staff. Thanks again ✅

10 June 2023
Unprompted review
Rated 1 out of 5 stars

I paid for trainers to be delivered in

I paid for trainers to be delivered in 1-2days but they never arrived and the seller couldn’t say when it was coming wasted my time !!!

23 March 2023
Unprompted review
MR UNDIVIDED logo

Reply from MR UNDIVIDED

Hi Itsy, the £9 delivery charge is a standard price for our 2-4 working day delivery timescale. Sorry to hear you weren't happy with this, please email us so we can discuss further. Thanks

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