Mrs. Quilty Reviews 

The associate understood my request, and resolved immediately. Looking forward to a new box each and every month, even if away. Great response time . Thank you, have a nice day.

I had great service in getting my volume 2 swapped for volume 1. I love the great outline of the plushie patterns. Now I’m anticipating my first quilty box!
Thanks! Martha

I appreciate that when I contacted your company someone got back to me very quickly. They were polite and understanding.

Ordered my first box it arrived quite quickly, just before my holiday 20th June, so not used yet. Struggled with downloading the free patterns but after a quick conversation on chat, then referred to support. An email from support provided a new link which worked straight away. I'm looking forward to using my box as soon as the weather cools down a bit

I wasn’t sure if I would be able to resolve my issue but it was taken care of wonderfully 😍 Great customer service and care !!🥰

I received my first subscription box and absolutely love it! I later had a question I asked on then”chat”. The response was quick and helped to clarify my question. I am very pleased with my interaction with Mrs. Quilty.

Absolutely love Mrs Quilty super fast responses from customer services ( my error) and beautiful fabric and patterns !

Beautiful and inspiring website. It’s easy to navigate. I love the sales and offers. Just ordered my first box. Looking forward to getting started. Customer service is very helpful too. They respond back quickly. Highly recommend Mrs. Quilty.

Sarah

When I first ordered a subscription for monthly boxes, I read some bad reviews.
I dont understand why because I have had superb service. And the customer service is awesome.
My favorite part about my monthly box, is opening it. I can't wait to see what treasures are inside. The little gifts each month are wonderful. The packing presentation is beautiful.
I recently asked what happens after my 12th box. Do they repeat? I was told no.
As a new quilter, I think Mrs. Quilty is the best. I have learned new patterns and techniques.
Thank you, Mrs. Quilty!

The customer service team at Mrs. Quilty are amazing!! I had a question, which they answered quickly, but even more impressive… they gave me a huge discount on the item I was inquiring about!! I was so excited!! I appreciate you all so much!!!

I had been subscribed to the monthly pattern, the monthly block box, and the Fat Quarters box. At first, it was fine, but then they started taking longer and longer to receive. They would sit in Hebron, KY, for days. After I received an email saying the boxes were shipped. I complained to no avail. One day, they were having what they called a 3FOR2 sale, which I ordered 2 sets of pins and a set of French rulers. I received the pins, but I kept getting apologies about the rulers. Well, two days ago, while in the hospital, I finally received the rulers. I had to scratch an Anniversary quilt at the last minute and start making a different one because I didn’t have them. Long story short, the rulers I was charged $19.99 for are not worth $5.00; they were made in China and are as flimsy as a plastic bag. I contacted them today, and they are offering me a 50% refund. I have told them no; I want my full refund of $19.99, and by now I have canceled all my subscriptions with them. I want to warn people about how long it takes to get anything from them, and the quality is not that good; as I can see, these are flimsy rulers. Not to mention that a few of the fat quarters were fraying very badly.

I have had the subscription box for a few months, but I recently applied for their ambassador program and was accepted. The process was easy. The fabric I have gotten from Mrs. Quilty has been a great quality also the boxes come with different notions and a book that has step by step details on how to make the different patterns.

I have had a great experience with Mrs. Quilty. The boxes I have received are beautiful. The fabric is so nice, much better than some of the fabrics I buy in the store. So soft and easy to work with.
I have enjoyed my time and plan on staying. Kelly

This company took the time to explain what happened when I placed the order….and made everything right. I will be glad to try the monthly boxes now. And can’t wait for the new quilt that I ordered. People say I am a fabric snob and looking forward to “feel” the material.

They really work with my subscription and orders. I love the quilting box a month. Good variety of fabrics.

Sent an email because I was missing part of my order. I had a response the same day that it this issue would be looked into.
The following day I received another email with my problem solved, and my missing item sent to me.
Very nice people to interact with, very friendly and very, very efficient.

Mrs. Quilty customer service is very helpful.

customer service is excellent I get monthly subscription and am very pleased wi'th the quality of the fabric, the size of the physical box is smaller ,making the magazine smaller is size but that is okay I like the changes they have made.

The box that came was lovely and such a nice surprise it had a quilting ruler which I’ve been thinking of buying for a while. The box came super quick and when contacting the company about thinking there was an item missing they dealt with it quickly, it turned out to be my mistake. Will order again, I am not in a position to get subscriptions at the moment but I think it’s definitely worth it.

I believe the folks that create the boxes listened to “us” when we asked for more creative things sew. What a great surprise and enjoyable pattern! It’s rare that anyone actually pays attention anymore… thank you Mrs. Quilty creators!!