Do not deposit with this company! Worst experience ever. Two weeks later and still not processes withdrawal. Keep asking for more and more forms of ID. Didn't mind when they took the deposit though. N... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The sportsbook is the worst I have ever seen graphically. It is hard to bet on mobile. Very bad user experience with the bonus. Wouldn't pay out and said it had expired. What respecting bookmaker woul... See more
UPDATE : NOW THEY HAVE CANCELLED ALL THE PAYMEMTS TO MY PAYPAL ACCOUMT I EARNED THEM PAYMENTS AND WASTED HOURS SLINNING AVOID THEM AT ALL COSTS THEY STOLE MY MONEY joke they steal your money and then... See more
Made deposit of £40 10/7/25 and withdrew £1,300. After providing the relevant documents money was in my account next day. Was sceptical but mrrex came up trumps. Great service.
Company details
Contact info
Absolute joke they steal your money and…
UPDATE : NOW THEY HAVE CANCELLED ALL THE PAYMEMTS TO MY PAYPAL ACCOUMT I EARNED THEM PAYMENTS AND WASTED HOURS SLINNING AVOID THEM AT ALL COSTS THEY STOLE MY MONEY joke they steal your money and then make excuses k am reporting them to my phone company and everyone else AVOID AT ALL COSTS THEY ARE SCUM
Good games,,, BUT
Good games, but promotions never work, it says deposit 10£ so do it but never works, keeps wanting me to deposit
Account closed with pending withdrawal…
Account closed with pending withdrawal today of £305 and balance of £7.25 left. I can’t even contact live support because they have sneakily made it only possible for you to contact them only if you’re signed in. I will have to escalate this to the gambling authorities if this is not sorted out today as I am well connected. I have a lot of evidence as well
This online casino offers an…
This online casino offers an exceptional experience—easy navigation, smooth gameplay, generous bonuses, and reliable customer support. Everything feels polished and enjoyable. Truly one of the best places to play online in my opinion
The sportsbook is the worst I have ever…
The sportsbook is the worst I have ever seen graphically. It is hard to bet on mobile. Very bad user experience with the bonus. Wouldn't pay out and said it had expired. What respecting bookmaker would show an expired bonus and let you place it. Then when you win void it. All looks very dodgy to me. I hope the gambling commission are paying attention to these charlatans.
I have opened an account,deposied £25
I have opened an account,deposied £25. Every time i log in im met by an error code 20 message
Warning: MrRex Casino Refuses to Pay Winnings
I deposited and played fairly on MrRex Casino, only to have my £1,300 in winnings confiscated with the excuse that someone else in my household also had an account. They refunded only the deposits and voided all winnings — despite the fact that me and my girlfriend had separate accounts, emails, and IDs.
This is completely unacceptable for a casino licensed by the UK Gambling Commission. I followed all their terms — I played honestly, verified my account, and made a legitimate withdrawal. Then suddenly they accused me of breaching rules without providing clear proof or giving me a chance to defend myself.
After some research, I found dozens of reviews from other people with the exact same problem: MrRex and ProgressPlay casinos are repeatedly delaying or refusing withdrawals, especially when players win big.
I have now raised an official complaint with their support and will escalate this case to eCOGRA and the UK Gambling Commission if not resolved properly. This behaviour is very suspicious and feels like a scam to avoid paying real winners.
Avoid MrRex and any other casino run by ProgressPlay. They're hiding behind vague “terms and conditions” to block people from getting their legitimate winnings. If you value your money and time, stay far away.
Great Service
Made deposit of £40 10/7/25 and withdrew £1,300. After providing the relevant documents money was in my account next day. Was sceptical but mrrex came up trumps. Great service.
No stars had all my money stolen by…
No stars had all my money stolen by this company disgusting
Do not deposit with this company
Do not deposit with this company! Worst experience ever. Two weeks later and still not processes withdrawal. Keep asking for more and more forms of ID. Didn't mind when they took the deposit though. No joined up communication from customer service. Awful, don't waste your money and time!!
It’s now been 10 weeks I won £180 they…
It’s now been 10 weeks I won £180 they said it would take 8 weeks, guess what it has been resolved and they have not told me details, also I sent my bank statements, and at the same time my email was hacked and not able to recover, so this is a scam/fraud
Won £91 and £97 still waiting after 3…
Won £91 and £97 still waiting after 3 weeks, they wanted a copy of my bank statement, which I sent, BIG MISTAKE.........AT THE SAME TIME MY EMAIL ACCOUNT WAS BOCKED
Not able to recover my account
Scammers R US
My experience with Mr Rex has been…
My experience with Mr Rex has been extremely disappointing. Despite its flashy marketing, the platform fails to deliver on several critical fronts.
Cons:
Poor Customer Support: I encountered issues with my account and reached out to customer support multiple times. Each interaction was frustratingly slow, with long wait times and unhelpful responses. It felt like my concerns were not taken seriously.
Withdrawal: The withdrawal process is painfully slow. After winning a decent amount, it took over a week to process my withdrawal. This is unacceptable compared to other gambling sites that handle withdrawals promptly. I still haven’t been paid they are no ignoring my emails telling you create another bank account as they can’t pays
I RECOMMEND NOONE TO JOIN AND PLAY
Terrible casino
Terrible casino. Refusing to pay out £500 after three weeks due to a fake "review" Stay away from this casino at all cost.
Do not use this site they hide behind…
Do not use this site they hide behind the rng but it is fake you have lost your money as soon as you put in, you are basically paying to play the games go to other sites don't waste your money on them they will get this post taken down its what they do. They are scammers
Would love to be in a room with these scammers the owner how he sleeps at night 1
😂 one day
If you win they block your account and make utter reasons up to what ever they like total lies and don’t give money when you win
Thief’s this company , absolute disgusting customer service , deposited money and won then gave absolute appalling made up excuses for me not to get my money , I’ve explained I am suicidal now threw this and am seeking further help now with my Solicter and gambling commission etc , and will be fining to court I’ve also made my doctors aware and if anything will happen to me threw a a legitimate sign up they will be held liable and I’ve requested my subject access request also to prove this. what an absolute disgusting company and be warned you deposit and win Don’t think your getting it because your not they are keeping it
Easy to use, quick payout
Deposited 20 and withdrew nearly £400 an hour later, withdrawal was accepted within an hour of making the request. Happy guy
Bad site so not play the games pay…
Bad site so not play the games pay percentage is shocking. Iv not had 1 decent win of £2000. Customer service just ignore you stay away from this site at all costs
AVOID AVOID AND DONT WAST YOUR MONEY
AVOID AVOID AND DONT WAST YOUR MONEY , ONCE YOU WON THEY WILL BLOCK YOU AND AVOID ALL YOUR WINNINGS FOR EXCUSES DIDNT EXIST
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








