Great site. Lots of choice. Hassle free withdrawals. Lacks promotions in comparison to other providers but they do have a good bonus now and again and I’ve been lucky getting a few free spins from you... See more
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Review summary
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Reviews shaping this summary
I have had a fairly good experience so far. The broad variety of games, live games and game shows is great. New games are released regularly and rtp isnt lied about. Games show the rtp when launching... See more
Company replied
I love playing on MrQ but lately it's not paying out, I have played a lot and won only small amounts. Also stay away from Adelia supreme force, I played £60 waiting for a bonus, I got the bonus and wo... See more
Company replied
I used to play a lot on mr q and loved it but at a certain point it all changed . I know you win some you lose some but I was just losing all the time . Stopped even having any small wins . Well tonig... See more
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Company details
About MrQ.com
Written by the company
All fun, no faff — that’s the MrQ way.
We’re the casino that tells it like it is: no wagering requirements, no hidden catches, no corporate BS.
Every win is paid as real cash, every time. No sneaky fine print, no “you must play it 35x” nonsense.
Withdrawals hit within minutes, not days because waiting for your own money is ridiculous.
And with over 1,000 honest-to-goodness games, you’ll always find something worth hating us for.
Some players love us. Some love to hate us. Either way, they know we’re the real deal.
A welcome offer that’s actually worth it:
Join today, deposit & play £10, and grab 100 Free Spins on Big Bass Splash*. No 35× wagering. No nonsense.
Sometimes you’ll hook a monster. Sometimes you’ll just feed the fish. Either way, it’s 100 free spins of pure Big Bass chaos with your first deposit.
Q says you’re welcome.
Full T&Cs apply. Not available in NI. 18+. BeGambleAware.org.
Need some help? Get in touch with our support team via chat, available from 09:00 am to 9:00 pm, 7 days a week.
Every win is paid as real cash, every time. No sneaky fine print, no “you must play it 35x” nonsense.
Withdrawals hit within minutes, not days because waiting for your own money is ridiculous.
And with over 1,000 honest-to-goodness games, you’ll always find something worth hating us for.
Some players love us. Some love to hate us. Either way, they know we’re the real deal.
A welcome offer that’s actually worth it:
Join today, deposit & play £10, and grab 100 Free Spins on Big Bass Splash*. No 35× wagering. No nonsense.
Sometimes you’ll hook a monster. Sometimes you’ll just feed the fish. Either way, it’s 100 free spins of pure Big Bass chaos with your first deposit.
Q says you’re welcome.
Full T&Cs apply. Not available in NI. 18+. BeGambleAware.org.
Need some help? Get in touch with our support team via chat, available from 09:00 am to 9:00 pm, 7 days a week.
Instant withdrawal guaranteed. Or we pay you £10
Written by the company
- We’ve got the fastest payouts in the game. And we’re so confident, we’re daring you to test it.
- So go ahead. Withdraw and watch. If it’s not with your bank within seconds, we’ll send you £10 for your trouble. Because let’s be honest, waiting’s for losers. Either way, you come out on top. Your move. T&Cs Apply - https://mrq.com/promotions/guarantee
Contact info
United Kingdom
- support@mrq.com
- mrq.com
3.9
Great
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from MrQ.com
Hi Stuart Branley reid,
Great to hear that 😏 Glad it’s been a positive experience so far!
MrQ.com
Avoid like the plague games are 100%…
Avoid like the plague games are 100% weighted in the favour of the casino you will go £30/£50 without winning spins and when you do it’s pennies. Don’t go near them
28 April 2026
Unprompted review
Reply from MrQ.com
Hi Clayton,
That sounds like a frustrating experience.
We understand how important it is to feel confident in gameplay. If you’d like to raise this further, please contact support@mrq.com 📩
MrQ.com
Payment!!!
13 March 2026
Unprompted review
Reply from MrQ.com
Hi customer Eric Burks,
If you’re experiencing an issue with payments, please contact support@mrq.com 📩 so the team can assist you.
MrQ.com
I’ve won an lost
I’ve won, lost, smiled, swore…but all in all I’ve enjoyed my time playing on MR Q
25 April 2026
Reply from MrQ.com
Hi Hal Christian Statham,
Love hearing that 🙌
Great games and a fun experience, appreciate the kind words!
MrQ.com
Reply from MrQ.com
Hi Amanda Rudman,
Good site and an excellent experience, love to hear it 😏
Glad it’s been working well for you!
MrQ.com
Reply from MrQ.com
Hi kacper wojciechowski,
Nice to hear you’re having fun and enjoying the offers 🙌
Glad it’s been a good experience for you!
MrQ.com
Reply from MrQ.com
Hi Federica,
That’s a disappointing experience, especially around bonuses.
We understand how important those are to the overall experience. If you’d like this looked into, please contact support@mrq.com 📩
MrQ.com
beware not the casino it used to be
After being a loyal customer for many years...they locked my account due to having a couple of decent wins and asked for several pieces of proof never asked for before...they did not acknowledge receipt of these when handed over straight away...it took two weeks to get some idea of what was going on. Once they admitted to having the information they needed...they did not unlock the account.. the wanted further bank account information for another account and then once this was handed over...did not confirm this ..so another week wasted and then only to be asked for proof of my son's disability entitlement!!!!...
I have had to hand this over which is frankly shocking...this is now the 2nd month and still no further forward with no one to contact and sort the issue out for me.
After doing a bit of research and enlisting the help of those more knowledgeable than myself it seems that this is not uncommon and that getting any winnings you have is near impossible...they do not involve themselves in arbitration...do not have someone to contact directly and have no interest in actually fixing any issue in a timely fashion...so if you put money into your MRQ account be aware you may not get it back...even when you do everything they ask of you...
They used to be a great casino...now they are just treating loyal customers like crap and making for a thoroughly miserable experience
25 March 2026
Unprompted review
Reply from MrQ.com
Hi Victoria,
We’re really sorry to hear about your experience, especially as a long-standing customer.
We understand how frustrating this must be, particularly with repeated document requests and delays in communication. Verification checks can sometimes require additional information, but we appreciate how difficult it is when there’s no clear timeline or updates.
Please contact support@mrq.com 📩 and reference your case so it can be escalated and properly reviewed.
MrQ.com
Sad decline
Agree with several others on here. When I first joined thought it was a very good site. Win some, loose sum but payouts and wins seemed fair. We used to get free plays at end of month and reasonable bonus games like deposit £10 and then win extra spins when wagered £10 on any game. Now you have to deposit a specific amount to take part in end of month games and same with bonus games. More restrictive like deposit £20, 30 to play a game with free spins and some even specify okaying full amount in one game rather than spreading across own choice. Disappointing.
27 April 2026
Unprompted review
Reply from MrQ.com
Hi Hilary Preidel,
Thanks for sharing your experience, especially as someone who’s been with us for a while.
We understand how changes to promotions can feel more restrictive, particularly if you preferred the previous format. Feedback like this is really important, and we appreciate you taking the time to explain it. If you’d like to share anything further, please contact support@mrq.com 📩
MrQ.com
good great entertainment
13 April 2026
Reply from MrQ.com
Hi Liam Jacobs,
Good entertainment, nice and simple 😄
Glad you’re enjoying it!
MrQ.com
I have been playing Mr Q for over a…
I have been playing Mr Q for over a year and they have never had a problem taking my money on losses. I have won £500 and was then put under review..This has now taken over a month and I have still no received my money despite even closing the account. When I constantly contact them all I get is sorry for the delay you are under review. Disgraceful customer service and I want my money back!
1 April 2026
Unprompted review
Reply from MrQ.com
Hi William Fox,
We’re really sorry to hear about your experience, especially after waiting this long.
We understand how frustrating this must be, particularly when you’ve already provided what’s needed and are still waiting for an outcome. Delays like this aren’t the experience we aim to provide. Please contact support@mrq.com 📩 again and reference your case so it can be escalated and reviewed as a priority.
MrQ.com
Reply from MrQ.com
Hi James cartwright,
Nice and simple 🙌
Great to hear you’re enjoying the game selection!
MrQ.com
Put 1100 give or take yesterday 1 or 2…
Put 1100 give or take yesterday 1 or 2 bonus, with little win. This site is a complete scam. Avoid Avoid Avoid
24 April 2026
Unprompted review
Reply from MrQ.com
Hi ricky Hynan,
That sounds like a very frustrating experience, especially after that level of spend in such a short time.
We understand how disappointing it must feel when bonuses are limited and returns don’t meet expectations. If you’d like this looked into further, please contact support@mrq.com 📩 so the team can review your gameplay.
MrQ.com
How it has 4 stars i dont know
How it has 4 stars i dont know . Misleeds into promotions ... always check small print on any messages and emails . I think after putting around £200 and not winning a thing I knew it was enough so asked to close acc . I dont expect to win everytime but a little win on all that would of been nice even if you won.10 or 20 quid
24 April 2026
Unprompted review
Reply from MrQ.com
Hi Ashley hartley,
That sounds like a disappointing experience, particularly around promotions and overall returns.
We understand how important it is for offers to feel clear and worthwhile. It’s good you’re checking the details, and if you’d like anything clarified or reviewed, please reach out to support@mrq.com 📩 so the team can assist.
MrQ.com
The team were very quick responding to…
The team were very quick responding to my problem compared to other sites very satisfied
24 April 2026
Unprompted review
Reply from MrQ.com
Hi Cindy Burrows,
Great to hear that 😏
Quick support makes all the difference, glad you had a smooth experience!
MrQ.com
Huff An Puff Crashes
Huff A Puff Crashes, Very Little Wins So Far, I Play £1 Hits An I Deposit £50 / £60 / £70 A Time.
25th April On Huff A Puff Grand! Takes Hell Of Lot Money To Get A Bonus But I Will Keep Trying! Will Keep You Updated On Deposits And Win Withdraws But Shocking At The Moment!
£1280 Deposited!
No Withdraws!
Not Even A Massive Win!
Most I Had It Up To Is £150 But Is Very Hard To Even Get It Upto That Much Only Ever Happened Twice.
Mr Q Is Hard Site To Win On!
Should Be Able Give Zero!
Should Be Able Post Screen Shots!
Never Known Anything Like This! Is This Just Normal For 2026?
Self Excluded Won’t Be Reopening My Account!
24 April 2026
Unprompted review
Reply from MrQ.com
Hi karl berry,
That’s a really frustrating experience, especially given the deposits and how things have been playing out for you.
We understand how it feels when sessions don’t go your way and it starts to take the fun out of it, particularly when features are hard to hit and wins feel low. On top of that, game stability should always be solid, so the crashing you mentioned is something we’d want to look at. Please reach out to support@mrq.com 📩 so we can get this checked and make sure everything’s working as it should.
MrQ.com
If anyone is looking for a fair payout…
If anyone is looking for a fair payout do not use MrQ, £70 deposited and all taken without even 1 big win, go elsewhere people
23 April 2026
Reply from MrQ.com
Hi Barry R,
That sounds like a frustrating experience, especially when you didn’t see much return from your session.
We understand how disappointing that must feel. If you’d like anything looked into on your gameplay, please contact support@mrq.com 📩 so the team can check it for you.
MrQ.com
Very good site
23 April 2026
Unprompted review
Reply from MrQ.com
Hi Joe Delooze,
Great to hear that 😏 Glad you’re enjoying it!
MrQ.com
Unfortunately MR Q has gone downhill
Unfortunately MR Q has gone downhill rapidly , you win some and you lose some but recently it’s impossible it’s like every slot is turned off and if you hit a bonus it pays £5 off a 40/60p spin I appreciate they say it’s random generator etc but unfortunately it is not very very poor , I used to be a massive fan of Mr Q but I won’t be using them no more and I would encourage others to do the same . Playing slots games should be a fun experience however MR Q sucks all the fun out of them .
23 April 2026
Unprompted review
Reply from MrQ.com
Hi Honest Review,
That’s really disappointing to hear, especially as someone who used to enjoy playing with us.
We understand how frustrating it can feel when the experience changes and stops being enjoyable, particularly around bonuses and overall gameplay. It’s important that it still feels like a fun experience, and we appreciate you sharing this feedback. If you’d like anything looked into further, please contact support@mrq.com 📩
MrQ.com
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