Wont close my account
2 May 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
You should know
2.9
Average
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a very disappointing experience…
I had a very disappointing experience with MrPay9.
I won approximately $5,000 while playing on their site, but my winnings were completely voided due to a “bet limit rule” that was never clearly enforced during gameplay.
At no point was I prevented from placing bets or warned that I was exceeding any limits. The system allowed all wagers, which gave me no indication I was doing anything wrong.
After winning, the casino refused to pay out any of the winnings and only provided my 50 deposit. I played in good faith and believe it is unfair to allow bets and then confiscate winnings afterward without real-time enforcement.
I have tried to resolve this directly but have been denied any reasonable outcome.
I would advise others to be very cautious when playing here.
28 March 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.