Mr PaperReviews 

1,263
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its first-class service, highlighting its professionalism, efficiency, and promptness in handling orders. Many people appreciate the ease of placing orders online, receiving timely updates, and the quick delivery of products, often arriving the next day. Reviewers frequently mention the excellent quality of the products and the great value they offer. The staff are also noted for being friendly and helpful, contributing to a seamless purchasing experience. However, some people mentioned that the service and product quality were not the same as before, though a solution was found over the phone.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

Consumers find service to be positive, consistently describing it as reliable, fast, and efficient. Many... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the speed of... See more

Product

Users describe positive interactions with product, consistently praising the quality and selection available.... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as professional, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using this company, will definitely use again. Ordered quite late at night, received update on my order with delivery date. Very quick delivery. Got to support small business

Company replied

Rated 5 out of 5 stars

Having dealt with mr paper for many years , I can only say there service is first class , professional, prompt, efficient and courteous . Well Done . If only all companies were as efficient.

Company replied

Rated 5 out of 5 stars

We order our card payment rolls from Mr Paper. It's so easy to place an order, you're kept up to date and the rolls are delivered within the days they say. The savings are great. Everyone is looking... See more

Company replied

Rated 5 out of 5 stars

Purchasing from them for many years all the c.c and till rolls for my business. Great service , very good prices compared to other suppliers , amazing , professional and very friendly costumer service... See more

Company replied


Company details

  1. Office Supply Store

Written by the company

Small Employee Owned & run supplier of Till Rolls, Thermal Paper Rolls, PDQ / Credit Card Machine Rolls, EPOS Rolls, Ink Ribbons, Calculator Rollers, Restaurant / Waitress Order Pads, Barcode & Price Gun Labels, Tachograph Rolls & Navtex Paper Rolls

Free Delivery Offer

Free Next Day Delivery

Free Next Day Delivery
Our UK delivery is free on all orders over £60. All orders are dispatched for next day delivery with the exception of some Highlands and Offshore locations which can take 2-3 days. We ship Worldwide!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,263)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use website for my order

Easy to use website for my order. Product is good quality. Arrived promptly and well packaged.

5 September 2024
Mr Paper logo

Reply from Mr Paper

Good Morning, Thank you very much for your really kind review. We hope to see you again soon :)

Rated 5 out of 5 stars

My second time ordering and this time…

My second time ordering and this time it was a bulk order, great service from start to end including tracking.
Highly recommended👌

7 September 2024
Mr Paper logo

Reply from Mr Paper

Thank you very much for taking the time to leave us a review and many thanks for your orders. We're happy to have been of assistance :)

Rated 5 out of 5 stars

Excellent service

Excellent service
Very helpful, courteous staff. They allow me to collect the goods as I live close by which saves on delivery costs! I would highly recommend them.

28 August 2024
Mr Paper logo

Reply from Mr Paper

Good Morning, Thank you so much for your kind review. We area pleased that you recommend us and look forward to seeing you again in the future :)

Rated 5 out of 5 stars

Great

Great service will use again

6 August 2024
Mr Paper logo

Reply from Mr Paper

Hi, Thank you for your orders and your kind review :)

Rated 5 out of 5 stars

Top class service as always

Top class service as always
1st class
Do not hesitate to buy from these guys !

31 July 2024
Mr Paper logo

Reply from Mr Paper

Thanks very much for your review and many thanks for your years of orders :)

Rated 5 out of 5 stars

Excellent service

Excellent service delivery arrive the next day!

10 July 2024
Mr Paper logo

Reply from Mr Paper

Hi Julian, Thank you for your review. Many thanks for your order and we look forward to hearing from you soon :)

Rated 5 out of 5 stars

5 stars as per usual

Really easy to order on the portal. Friendly customer service, and quick delivery. Always reliable, and the products are good quality.

28 June 2024
Mr Paper logo

Reply from Mr Paper

Good Afternoon, Thankyou so much for your kind review and of course your orders :)

Rated 5 out of 5 stars

Professional

Professional

27 June 2024
Mr Paper logo

Reply from Mr Paper

Good Morning, Thankyou for your order and your kind review :)

Rated 5 out of 5 stars

Superb business!!

Superb business!!
Have been using them for many years now and they are always super fast and efficient from order to delivery.
Have never had a problem and the products are superb too.

Thank You!!

19 June 2024
Mr Paper logo

Reply from Mr Paper

Good Morning, Thankyou so much for your kind review and your repeat custom :)

Rated 5 out of 5 stars

Prompt service

Paper rolls arrived in advance of when we expected them, very happy with the service provided (and the product of course)

18 June 2024
Mr Paper logo

Reply from Mr Paper

Hi Chris, Thankyou for your kind review and your order :)

Rated 5 out of 5 stars

Smooth as usual

Smooth as usual - it just works!

12 June 2024
Mr Paper logo

Reply from Mr Paper

Hi Jan, Thank you very much for your orders and thank you for your review :)

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