Mr. Christmas Reviews 

828
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 818 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and straightforward, allowing them to easily secure their favorite holiday items. Purchasers are consistently pleased with the fast shipping and how well-packed their fragile packages arrive. Buyers truly appreciate the beautiful details, vibrant colors, and wonderful nostalgic feel of the festive decorations. However, some people mentioned receiving items that arrived damaged or broken right out of the shipping package. Others noted frustrations with receiving completely incorrect products or experiencing defective battery compartments that would not stay closed. Additionally, a few buyers felt that certain products were significantly overpriced compared to similar market alternatives.

What people talk about most

Product

Reviewers mention positive feedback about product quality, frequently praising the beautiful details, vibrant... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers praise the beautiful details, vibrant... See more

Order

People report ambiguous experiences with order, as many reviewers highlight a simple and easy online ordering... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers report paying much more compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Almost 30 years ago my neighbor had given me the Holiday Skaters. Every year I put it up with the rest of my decorations. Little by little the lights burnt out and the music stopped playing. Eventuall... See more

Rated 5 out of 5 stars

I had purchased two of the trees last year from another vendor and they were sold out. I went directly to the Mr. Christmas site and kept checking for them to become available. These are beautiful li... See more

Rated 5 out of 5 stars

I have purchased from Mr Christmas many many times for years now. My packages arrive in great condition and on time sometimes actually earlier than expected. The decorations are just beautiful,the pai... See more

Rated 5 out of 5 stars

I received a damaged product, so I sent an email to Mr. Christmas' Customer Service. It was after hours, but I received a reply in about 15 minutes! I was provided instructions on what to send, like p... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

828 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(828)

820 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Christmas tradition continued

My father purchased the Santa ski slope for my kids when they were 3 and 7. We set up every christmas for years. The track connections finally broke. My adult children now at 34 and 38 are excited to have the ski slope again for our christmas tradition.

21 July 2026
Rated 5 out of 5 stars

The product is of excellent quality

The product is of excellent quality. I love the attention to detail. Best of all the music is clear and is a full selection of Chrostmas songs as well as non holiday classics. I've purchased four other holiday classic displays. My grandchildren love them.

2 July 2026
Rated 5 out of 5 stars

My order.

The item was received as advertised. It was easy to order and it was received very quickly after the order was placed. Excellent service.

29 June 2026
Rated 5 out of 5 stars

Patriotic trees

We love the Mr. Christmas trees for different holidays. Most recently, the 3 mini patriotic trees. Fun to have them up for each time of year! Great service, quick delivery.

26 May 2026
Rated 4 out of 5 stars

Miracle was very helpful when I needed…

Miracle was very helpful when I needed help from customer service

I was a bit disappointed in the carousel. I have the 17 inch carousel and the horses go up and down. I also thought there would be more crystals in the pink one that I just received. Especially, considering the cost I know I bought the larger white carousel on sale.
I saw carousel on sale in a Connecticut jewelry store with Swarovski crystals only. I think it was around $2000. If you have anything like that in stock I would be interested.

27 May 2026
Rated 5 out of 5 stars

My experience with Mr.Christmas was…

My experience with Mr.Christmas was positive. Ordering was easy and my Santa Tree topper arrived on time. I would buy from Mr. Christmas again.

It’s Trustpilot that has been a pain in the neck! Way too pushy.

Martha Feeney.

22 April 2026
Rated 5 out of 5 stars

CANDLE ISSUE

Mr. Christmas,

We received the two items that were sent on 5/19 and both candles arrived in good shape. Nothing was broken. Thanks.

Sid Hilton

11 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look