I have just joined and have requested to solve something but it has taken 3 days with no response! A bit disappointed.
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I've used MPZMail for over four years. The MPZMail web portal recently went through some major changes requiring modifications to my website, particularly with regard to redesigning various signup for... See more
Company replied
It was working just fine... Till you guys decided to force everyone change to the new platform - which now its caused us lots of headaches. Mainly that on the old platform we had the option of "agen... See more
Company replied
Excellent email marketing platform, easy to use from importing subscribers from our magento store to creating rich emails. With a raft of tools included you can check who's receiving your mail, if it'... See more
Company details
Information provided by various external sources
MPZMail is an email marketing tool that enables you to: - Create great looking email newsletters - Send them to your email subscribers - Track who has opened, read, unsubscribed and much more!
Contact info
27 Old Street, Bailie Gate Industrial Estate, BH21 4DB, Sturminster Marshall, United Kingdom
- sales@mpzmail.com
- mpzmail.com
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Slow customer support
I have just joined and have requested to solve something but it has taken 3 days with no response! A bit disappointed.
Very easy to use product .
Dear Staff,
Hi, I created 2campaigns and for 7days nothing... I wrote to support, an answer came back totally unrelated..!? What kind of business are you leading? Its shabby and unprofessional approach. How can I, WE rely on you, hm??

Reply from MPZMail Email Marketing
Best email marketing software ever
Best email marketing software ever. Best software that i have found out of million others is this one.
Quite complicated
Quite complicated. I was filling "Activate your Account" fieid 3 times. And it doesnt work

Reply from MPZMail Email Marketing
This is a very bad and poor email marketing
This is a good email marketing. However, I have sent over 3 months many queries to my problem and have not even received a reply back from the MPZmail. The support staff is now in shambles and therfore it deserves a 1* rating!
I am getting very frustrated in having NO RESPONSE!

Reply from MPZMail Email Marketing
Not sure what to think about this…
Not sure what to think about this software email provider. I was very optimistic and have been with this service since it started but as soon as I begin to use and review its features my account is blocked and I find no recourse as to why...

Reply from MPZMail Email Marketing
All my templates don't work anymore
All my templates don't work anymore, they don't load anymore. No previews anymore, No editing of templates anymore .... no support at all!!!!!!!
...sorry, but this program sucks!!!!!!! And yes, I am upset, loosing time and money!!!!!!!!

Reply from MPZMail Email Marketing
I lost all my contents and contacts…
I lost all my contents and contacts when I accept the migration on your new control panel !!!
It makes me lost a lot of commercial value.
I contact you several times and you never answered to me ....

Reply from MPZMail Email Marketing
Mpz has turned my business around!
Mpz has turned my business around when it comes to email marketing! I run a small clothing shop online and have had such a good click rate and have managed to reach so many more people by using Mpzmail. The analytics are very useful on finding out what sort of consumer I have and simple to understand. Business is booming!
Loving the new platform
Just migrated over from the old site, loving the new platform!
The support is forthcoming and…
The support is forthcoming and responsive. There is some problem with transition to their new server, when things (subscribers) got lost, but they helped partially to resolve the issue.
Another issue is that mail that I send through this service usually don't come to mailboxes, as probably gmail has algorithm that puts this mail in spam, although they are my subscribers :(

Reply from MPZMail Email Marketing
Kind of middle of the road
Kind of middle of the road - it works.
Migration to new platform terrible.
No history or templates moved.
Manually had to migrate my lists.

Reply from MPZMail Email Marketing
There are many "bugs" impossible to…
There are many "bugs" impossible to open "template for a second time. and many others...

Reply from MPZMail Email Marketing
Pros and Cons
Pros:
- Easy to navigate and not an overwhelming amount of features to get lost in.
- I like the side by side view when creating coded templates because any changes I make in the code are easy to see.
- They've implemented a new code to the site that gives us more accurate analytics (they were previously having a lot of issues with click bots that were raising the clicks to a ridiculous amount).
Cons:
- When creating drag and drop templates, it should be easier to identify the font size selected. The current sizing of an email's font is not highlighted (like it is for the font style), which is frustrating because I can't easily identify what size is being used.
- The analytics export could be summarized. It will list out every single address that it was sent to and individual stats (opened, clicked, unsubscribed, etc), which is interesting to know. However, if the export could include sum formulas at the bottom and also give us the overall open & click rates, that would save the users some time from having to add it in manually themselves.

Reply from MPZMail Email Marketing
I've used MPZMail for over four years
I've used MPZMail for over four years. The MPZMail web portal recently went through some major changes requiring modifications to my website, particularly with regard to redesigning various signup forms. After the initial learning curve, I do find that the new MPZ portal does work better and a little easier than the old one. To sum up in one sentence... "I'm not going anywhere else - MPZMail Rocks!"

Reply from MPZMail Email Marketing
Fantastico servizio di mail marketing
Fantastico servizio di mail marketing. Personale gentile e disponibile nel supporto utente.
lo preferisco a mail chimp.
consigliato.

Reply from MPZMail Email Marketing
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