MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Website was easy to use to order the item I needed and it was easy to speak to a member of staff to answer a query about delivery charges. (Items that are delivered by courier do not qualify for free... See more
Company replied
My son ordered the Bahco 1/2" limited socket set on my behalf for my husband, he was absolutely delighted with it. Jason has used Moran's for years and has never had any problems with them in fact he'... See more
Company replied
Dear Csaba Ben and Team, my sincerest and very special thanks to you all for your excellent and kindest support which has been exceptional. Genuinely, it has been over and above outstanding. My heart... See more
Company replied
Company details
- Building Materials Supplier
- Electrical Supply Store
- Insulation Materials Store
- Landscaping Supply Store
- Lumber Store
- Plumbing Supply Store
About MP Moran
Written by the company
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Contact info
London, United Kingdom
- 01923 831 660
- customersupport@mpmoran.co.uk
- mpmoran.co.uk
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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Having not received my order so i…
Having not received my order so i chased them up and was told after investigation that my order was damaged in transit and was sent back. They could not send out a replacement due to courier disagreement so i was asked would i wanted to do, i did not have an option but to request a refund
29 January 2026
Reply from MP Moran
Hello Gillian,
We are sincerely sorry for the inconvenience caused,
You should not have been told what do you want to do as we are here to support and resolve any issues yourself has with your order,
We will be investigating into this situation and speaking with the necessary people so that this type of thing doesn't happen again,
If you have any further queries please feel free to contact customersupport@mpmoran.co.uk and we will help yourself with what ever yourself needs,
Charging £46.99 for a pallet delivery…
Charging £46.99 for a pallet delivery for 2 saw horses is an absolutely insane
4 February 2026
Unprompted review
Reply from MP Moran
Hello Jack,
I am sincerely sorry you are not happy with the delivery price,
The reason this is the price for pallet courier is due to location and goods purchased, as we cannot send them via a normal courier or our internal fleet,
we do apologise for any inconvenience caused,
Great service
There was a delay but they did contact me and sorted it out as soon as they could so still worth five stars very professional well done
28 January 2026
Reply from MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Fast delivery and helpful staff
28 January 2026
Reply from MP Moran
Hi Nick, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great prices
Prices varied massively on this product and MP Moran came in the best. Fast delivery too.
13 January 2026
Reply from MP Moran
Hi Amin, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I was notified well beforehand time of…
I was notified well beforehand time of arrival. On time and fence panels carried into garage as requested. The delivery gentleman cheerful and most obliging. I would recommend MPMoran to anyone
28 January 2026
Reply from MP Moran
Hi Beryl, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
B/BB grade structural hardwood ply good value!
I ordered 8 sheets of hardwood plywood, which were delivered promptly.
The plywood was advertised as B/BB grade for the faces. To be honest, in some instances both faces were really similar, so I had a bit of a challenge picking the better face!
27 January 2026
Reply from MP Moran
Hi Nico, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Customer service
Ben was amazing and fabulous customer service, but sadly when I had not ordered the bath legs, I rang and spoke to his colleague who was rude and said it was not his job to recommend legs for bath. I was very confused and spoke to my builder who said they was not correct. I went to your website and there were a recommended set of legs which I subsequently bought. Just awful this man was so incredibly rude to the point of shouts on the phone. As I said Ben was fabulous though
27 January 2026
Reply from MP Moran
Hello,
I do apologise for any inconvenience caused,
We cannot advise what items need to be purchased to do a job this has to be recommended by your tradesman, as your tradesman will make sure your ordering the correct products, we are just the online team and we do not have the credentials nor the trades experience to be able to advise accurately but it was recommended that we can pass yourself to one of our trades counters to get the correct item selected but you did not want to do this,
I am very glad to hear you had excellent service from my colleague Ben and I have reviewed the phone call and it was never said that it was not our job, it was advised that we cannot specify what parts to order for a Job you are having done and that you'd need to speak with your Tradesman, I apologise if this wasn't explained clearly to yourself,
Again we sincerely apologise for any frustrations caused,
Many Thanks,
Luke
Good merchant - bad delivery
MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.
Given how much of a headache Yodel caused me with my purchase from MP (item with value over £500), I should deduct probably more, but I won't do it.
Hopefully they'll use more reliable companies in the future.
18 September 2025
Reply from MP Moran
Hello Tom,
we do thank you for the 4 star review, we are looking into our courier service and potentially moving our couriers to a different company,
we do sincerely apologise for the delay in goods with our courier,
Reply from MP Moran
Hi Paul, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
easy to use website
25 January 2026
Reply from MP Moran
Hi Andrew, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Very helpful staff
24 January 2026
Reply from MP Moran
Hi Anna, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Reply from MP Moran
Hi Charles, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Disappointed collection …
I ordered a shower tray for collection on Watford, after arriving there, the item was out of stock so I had to go to Willesden. After collecting the shower tray in Willesden the item was dirty with birds excrements and moisture, packaging was also broken and full of dust…
24 January 2026
Reply from MP Moran
Thank you for taking the time to share your experience, and we’re very sorry for the inconvenience you faced.
We sincerely apologise for the stock issue at our Watford location, which required you to travel to Willesden, as well as for the condition of the shower tray on collection. This is certainly not the standard we aim to provide. Items should always be clean, properly packaged, and ready for collection, and we regret that this was not the case on this occasion.
Your feedback has been passed on to the relevant teams so we can review our stock handling and collection processes to prevent this from happening again. Please feel free to contact us directly so we can look into this further and work towards a suitable resolution.
please contact customersupport@mpmoran.co.uk
Best price for what i needed.
Helpful staff. Great range of stock. Very reasonable prices.
24 January 2026
Reply from MP Moran
Hi Phil, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Excellent prompt delivery
23 January 2026
Reply from MP Moran
Hi Faisal, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Ben was fantastic after our order was…
Ben was fantastic after our order was lost by the delivery company. Great service.
23 January 2026
Reply from MP Moran
Hi Michael, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great service
Easy to order parts , i had to contact them to clarify parts were correct and they were very helpful polite and friendly, delivered quickly and no problems
22 January 2026
Reply from MP Moran
Hi Andrew, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great service and best price i could…
Great service and best price i could find the item for. Thank you
22 January 2026
Reply from MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Reply from MP Moran
Bedriye, we’re so happy to hear your feedback! Thanks for the 5 stars — your satisfaction means everything to us. We can’t wait to welcome you back.
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