MPH installed our new kitchen and we couldn’t be happier with the whole process. Throughout the install, they maintained a clean work area and minimised disruptions, the team kept us informed at... See more
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Scott, the engineer kept me up to date by text about arrival time and arrived promptly. Had been here before last year. Friendly, chatted while working away. Extremely efficient and price had not incr... See more
Yearly service! Went ok , went to put heating ON boiler fired up, BUT NO heat to radiators, tryed later early evening still no joy! Next day Phoned MPH THEY said would get InTouch with Scott, 15:00 p... See more
Company replied
Recently enquired about a new boiler. The guy who came out and did the quote was brilliant gave us loads of information and made sure we understood what we were getting. Conner who fitted the boiler a... See more
Company details
Written by the company
Welcome to MPH Group, Scotland's award-winning, family-run all-trades specialist! As a Which? Trusted Traders, we're all about top-quality kitchens, bathrooms, and boilers, servicing all fuel types with a smile. Dreaming of a new kitchen or bathroom? Pop by our Dunfermline showroom for a world of inspiration or dive into our cutting-edge VR technology to see your future space in stunning detail before any work begins! Boiler on the fritz? Our expert team has got you covered for installations, repairs, and everything in between. But we're more than services and smiles—we're community supporters, too! Through our innovative Heat2Eat initiative, we're giving back with over £17,000 donated to local charities in foodbanks in 2023 alone. With our handy finance options available, creating your dream home is more affordable than you think. At MPH, you're not just a customer; you're part of the family.
Contact info
Unit 17, Enterprise Centre Myregormie Place , KY1 3NF, Kirkcaldy, United Kingdom
- 0800 779 7778
- jnrewan@mph.group
- mph.group
4.5
Excellent
164 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Plumber arrived on time and quickly…
Plumber arrived on time and quickly serviced the boiler with no mess.
1 February 2024
Reply from MPH Boilers
Hi Ian,
Thank you for your feedback. We're glad to hear that our plumber arrived punctually and serviced your boiler efficiently, leaving no mess behind.
Best regards,
MPH Group Team
Yearly service
Yearly service! Went ok , went to put heating ON boiler fired up, BUT NO heat to radiators, tryed later early evening still no joy! Next day Phoned MPH THEY said would get InTouch with Scott, 15:00 phoned MPH once more, with in 30mins Scott phoned, tryed to sort the Problem over the phone! No joy, it's now 2 Days without Heating, Scott said he would get someone to come and sort the Problem, still waiting to hear from the a gas engineer, 🏴 cold customer 78years🏴 engineer arrived 11:00 problem sorted, thanks Scott for all the help, 🏴
30 January 2024
Reply from MPH Boilers
Hi John,
We sincerely apologize for the delay in getting an engineer back to you. I believe that the issue has been resolved as of this morning? Please let us know if you are still experiencing any difficulties or if there is anything else we can assist you with. Your comfort and satisfaction are of utmost importance to us.
Best regards,
Ewan Mclean Jnr
Probably the best review I’ve ever…
Probably the best review I’ve ever submitted on any company. After horrendous experiences with British Gas, which left me without heat or hot water for 12 days, MPH surveyed, quoted, procured, installed, tested and certified my new central heating system; from survey to completion in only five days, with installation by a full squad of professional tradesmen travelling from Kircaldy to Aberdeen, in just a day. A fast, professional, tidy job with a special shout out to the Heating Engineer in charge, Gregor and Neil who completed the survey and gave me confidence they could do the job on time and on budget. I’ll be recommending this business wherever I can. A great Company.
26 January 2024
Reply from MPH Boilers
Thank you for your outstanding review! We're thrilled to have provided you with a positive experience, especially after your previous challenges with other providers. It's great to hear that our team swiftly installed your new central heating system with professionalism and efficiency. Your recommendation means a lot to us!
Best regards,
MPH Group Team
Quick and convenient service
Quick and convenient service, arrived when expected and worked carried out without issue. Would recommend them.
29 January 2024
Unprompted review
Reply from MPH Boilers
Thank you for your feedback! We're pleased to hear that you found our service quick and convenient, with no issues encountered. We appreciate your recommendation.
Boiler ServiceEngineers arrived on time and carried…
Engineers arrived on time and carried out service. No mess and no fuss.
30 January 2024
Reply from MPH Boilers
Thank you for your feedback! We're glad to hear that our engineers arrived on time and completed the service without any mess or fuss. Your satisfaction is important to us.
Best regards,
MPH Group Team
Excellent service
Excellent service - phoned ahead to advise when arriving. Serviced the boiler and updated all paperwork for warranty
3 January 2024
Genuinely good company to work with
Genuinely good company to work with, clean polite workers.5*
25 January 2024
Friendly and efficient
Have used MPH since purchasing my boiler 7 years ago. Then it was a great price and also fitted fast with minimum disruption. MPH have serviced the boiler every year since (exception covid) and have alway been excellent explaining everything and doing the servicing. Keep up the great work!
Stevie
15 January 2024
Very professional and courteous and at…
Very professional and courteous and at time specified.
Only set back engineer could not release mag filter to check system for sludge but confirmed he would highlight this as a must do at the next service with the next engineer having to bring spare parts in case filter got broken during removal which I was happy to agree too
10 January 2024
Reply from MPH Boilers
Hi Jim,
Thank you for your review. We apologize for the engineer not cleaning the filter during the service as this should definitley have been done. Our office will be in contact to arrange for an engineer to come out and clean the filter as soon as possible.
Annual Service
Scott, the engineer kept me up to date by text about arrival time and arrived promptly. Had been here before last year. Friendly, chatted while working away. Extremely efficient and price had not increased since last year. Reminder is automatically sent when service due, great! Would highly recomend MPH!
25 January 2024
Unprompted review
All good no problems arrived and got on…
All good no problems arrived and got on with job,
26 October 2023
New bathroom and ensuite
MPG have recently fitted a new bathroom and ensuite shower room for us and we are very happy with the end products; the workmanship was top class. All the staff involved were at all times, helpful, patient, professional and committed; nothing was too much trouble and we would highly recommend them.
25 November 2023
Boiler replacement.
Every step of the way was formative and was helpful to understand the next steps.
11 December 2023
New boiler Newport on Tay
Fast service. Clean and tidy work. Great products. Good prices. Highly recommended.
8 January 2024
Kitchen
I would have no hesitation recommending MPH to anyone as the customer service was friendly and very professional. The quality of workmanship was first class.
30 October 2023
Very prompt service
A very seamless and prompt service. Communication clear throughout. Had the boiler survey, quote and install within a week. Had a follow up call to make sure all went well.
15 November 2023
MPH installed our new kitchen and we…
MPH installed our new kitchen and we couldn’t be happier with the whole process.
Throughout the install, they maintained a clean work area and minimised disruptions, the team kept us informed at every stage. Each tradesman the joiner, plumber, kitchen fitter and the whole team were a great bunch of lads.
I highly recommend MPH group, we’re in love with our new kitchen and wouldn’t consider going anywhere else for any future projects now.
6 March 2023
5 star service
Really happy with service provided. Engineer (Scott) kept me up to date with expected time of arrival and left no mess what so ever.
9 January 2024
Unprompted review
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