Researched different deals for the phone I wanted and this company came out best. Easy to navigate website and choices re size of software etc. Placed order (on a weekend) and received the phone withi... See more
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At last: a new mobile phone network from the award-winning Mozillion, offering the fastest, uncapped 5G speeds for everyone, on the UK’s best network. All our SIM only plans and pay monthly phone plans include the best premium features as standard, that other networks like to charge you for. Mozillion plans include the fastest, uncapped 5G speeds as standard, inclusive EU roaming across 41 EU destinations, capped spend - plus no need for a credit check for a SIM only plan. Plus, we offer the best and latest mobile tech, brand new or certified refurbished, SIM free or with a phone contract. Fancy making some cash? You can even sell your old phone by listing it on Mozillion – resulting in more money in your pocket versus trading-in. Welcome to Mozillion, we give you more for your mobile.
12 month warranty on all phones
15 West Street, BN1 2RL, Brighton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Easy transfer to them from TalkHome. Professional but the only thing I didn’t like was that the first months payment of the new sim starts when one pays for it, not when one begins to use it. In my case I paid for a week it took to deliver the sim.
Simple and easy process. Very pleased with the sim and connection.
If I could give no stars I would. Awful experience. Ordered a SIM only package for a work phone which I needed asap, that was on the 20th May, I received the order confirmation email within minutes stating to expect the SIM to arrive within 3-5 working days. It is now 3rd June and still no sign of it. I emailed customer service on the 28th may- no reply plus spoken to an advisor, 2 days ago who said he would get back to me, he has not. I am now stuck not knowing whether to order through another company or continue to wait in case I am charged for the contract under Mozillion. When you try the complaints department it goes in a loop with no direct form to fill in. This is completely unsatisfactory.
Update: A refund was eventually given after 1 month.
I bought a travel eSIM on the 3rd of May but never received it. The online dashboard still shows the order as 'pending' a month later. I called the support line and was told they would send the eSIM email link as a priority, but that never happened. I filled in their 'contact us' form to ask for an update, but got no reply. At this point I suspect this is a scam website.
Amazing service from Amanda. She was knowledgeable, helpful, polite and knew exactly what action to take. Excellent all round. 👏👏👏👏👏
Easy, fast, reliable service. Very happy with my new iPhone 17, excellent value. Highly recommend.
I've been with Mozillion since March and it's been great with excellent reception but this week I lost all service and was left with just WiFi calling. I phoned customer services and with in a couple of minutes spoke with Douglas who emailed over details of a network reset for my iPhone. It didn't solve the problem and emailed him back, he responded almost instantly with details of how to manually select the Mozillion network on my iPhone.... BINGO I was back in business. Great customer service and support thanks to Douglas.
Very good service and quick . Very helpful I will take a sim as soon as can great company .
Nothing to worry about, it is just as good as a normal big-brand mobile phone network
I cant fault Laura in any way. She was so helpful and sorted out a difficult problem efficiently and with a short space of time - I though it would take days and it too hours!
The porting of my existing number went well, on the pre-notified date, and I was notified on completion. Happy with the service so far and my wife may also transfer.
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