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Movinghub Reviews 

491
•
TrustScore 5 out of 5

4.8

Software Company
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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for making complex tasks, like moving house and setting up utilities, much simpler and stress-free. Many highlight the efficiency and professionalism of the staff, who are described as helpful, informative, and friendly, often going above and beyond expectations. The customer service is frequently noted for its quick response times and clear communication, ensuring a smooth user experience. However, some people mentioned experiencing loud background noise during calls, which occasionally made it difficult to hear.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highly recommending it for its ease, efficiency,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the service made moving house much... See more

Response time

Customers consistently note positive experiences with response times, highlighting clear communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moving hub researched best value providers for our new electricity supply. They lead us through each step and put us in touch with Alinta. While everything around us seems to be complicated and crazy,... See more

Rated 5 out of 5 stars

Movinghub made moving house so much easier! I hadn't even thought about connecting utilities and internet yet, but when they called they managed to sort it all out. The internet is faster and cheaper... See more

Rated 5 out of 5 stars

I was reluctant at first to even consider letting anyone else handle transferring water gas and electricity services on my behalf! I gave it a go and it turned out to be a simple easy process that to... See more

Rated 5 out of 5 stars

Thomas Watt from Ray White New Plymouth was amazing. He was approachable, informative, realistic and enthusiastic about our property. We truely feel he did a great job getting us the price we wanted f... See more

Company details

  1. Software Company

Written by the company

Movinghub is an online and phone service that helps people to connect utilities, change their address and search for deals when they move.

Contact info

4.8

Excellent

TrustScore 5 out of 5

491 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(491)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable and hassle-free service.

Movinghub helped me have a hassle-free connection of my utilities when I moved. Contacted three years later, they were able to get a better deal for my utilities and also to help me find a much better health insurance policy tailored to fit my changing needs.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Moving hub

I highly recommend using moving hub Jay was so helpful and explained everything clearly he found the best deals for power and wifi and everything is confirmed to be all set in place when we move

12 May 2024
Unprompted review
Rated 5 out of 5 stars

Process was so quick and easy

Process was so quick and easy. Rochelle was friendly and very helpful through every step of the process taking all the stress out of it. Can not speak highly enough of the service provided

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Hassle free

Nick was very patient and helpful assisting me with all the required services, taking away a lot of hassle at this busy time!

26 April 2024
Unprompted review

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