Want to write a review as my experience with the frame online classes has been amazing. Yes there are occasional minor tech issues with having to clear history to be able to log in again, but once you... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Signed up as a member late last year and wanted to cancel my membership, as I wasn’t attending classes. Contacted the membership team 10 days ago and still haven’t heard back, despite sending two foll... See more
Great choice of classes and friendly staff but some of the instructors don’t correct or pay much attention to form and making sure you’re doing things right. Also some classes are soooo full there i... See more
Welcoming little gym, not intimidating like some other brands, and I would definitely recommend. Fab Barre classes, though I found most of the others are not basic entry level (I struggled) and there’... See more
Company details
Information provided by various external sources
A boutique class-based fitness studio with 7 locations across London. We believe that getting fit shouldn't be a chore! Offering Fitness, Pilates, Barre, Yoga, Dance classes and Personal Training in Shoreditch, Kings Cross, Victoria, Fitzrovia, Hammersmith, Farringdon and Angel. Come and #MoveYourFrame with us!
Contact info
New Inn Yard 29, EC2A 3EY, London, United Kingdom
- members@moveyourframe.com
- moveyourframe.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love Move Your Frame
I love Move Your Frame. Friendly, fun, generous. Love!!
\unfriendly Staff & Old Equipment
At Frame Victoria the equipment is very old and not taken care of. The reformer pilates beds are torn and duct taped, the towels are worn out, faded pink with holes. Frame Fitzrovia the staff is not very helpful and just feels part of a big corporation. One time I booked a class and by the time I had the class I got high temperature and emailed them and called them to request to move the class to another day, as I was ill and could also contaminate, but they refused to. So the staff overall not very friendly or close to the customer. After those incidents I started exclusively going to flow london for reformer pilates and pineapple studio for dance classes.
Staff were amazing
Staff were amazing, really helpful, I had a lovely experience throughout my time at the studio. My visit was early March, just before lockdown.
Move Your Frame online has been a…
Move Your Frame online has been a godsend during this pandemic. Interesting classes designed to keep you going.
Frame online
I went to the frame studios before Covid restrictions and really enjoyed the classes.
When they announced frame online I was so glad as frame classes are the only classes I feel comfortable doing and are at a good level for everyone no matter what your fitness level.
I can’t tell you how amazing the online classes have been, they’ve really improved not only my physical health but my mental health and given me structure through all this covid madness.
I couldn’t recommend them enough
No refunds during COVID19 not even…
No refunds during COVID19 not even after losing job
I enjoyed the reformer classes but it loses one star for not giving my credit back during lockdown despite me losing my job and another for very sweaty environment in Farringdon without ventilation. Not happy.
Love it!
Frame is my favourite studio, the classes and instructor are fun and tough!
Brilliant classes even online
Brilliant classes even online. Love frame, would love if you could open a studio north west lLondon in the future
Love Frame
Love Frame! Go there twice a week for a Reformer Pilates class. Have had many different instructors so far and all of them were great! Can't wait to be back.
Love Frame
Love Frame! Great classes, great instructors, what more do you need!
The class was amazing but...
The class was amazing, I loved it. However, it's a bit pricey and there wasn't enough lockers and there were no privacy cubicles in the changing rooms.
Thank you for Barre!!!
Thank you so much for doing Frame online!
It’s been so great to be able to do Barre, Charles is amazing.
Thanks for keeping me Fit and and sane
X
Great workouts
Loved the Rebounding class
Loved the Rebounding class. Super energetic and good fun
Love the online classes
Love the online classes, they help to keep sane and fit.
The place where endorphin-fuelled dreams come true!
The place where endorphin-fuelled dreams come true!
I cannot recommend Frame enough. The instructors, front of house staff, and other Framers are the friendliest, most enthusiastic people in London, and make every workout a total joy.
Guaranteed to make you strut instead of walk and beam instead of smile.
Frame always gives excellent customer…
Frame always gives excellent customer service, and their website is easy to navigate. The only thing I keep getting caught out on, is the selection of which studio you want to book at.. you can initially choose, but maybe it would be useful to flash up a confirmation of studio reminder, or similar pre-payment?
A good platform and great class.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
