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Rated 1 out of 5 stars

we wanted to update our new address, my wife decided not to proceed with them after realising it would cost £16.50, she phoned the council instead costing us nothing, how ever this company still took... See more

Rated 5 out of 5 stars

Overall experience very good website was easy to use when moving house it’s always a struggle so I’m kind of glad cos like this faster every time I try and contact one of my companies their phone... See more

Rated 5 out of 5 stars

Just what I needed saved me a lot of time as it usually takes me two or three weeks to update everyone after moving got stuck on one section but only took a few minutes to resolve the issue by chat... See more

Rated 5 out of 5 stars

Could not fault the service provided it has made my life easier i have updated TV Licence, Gas/Elec, Virgin Media and few others with not a single annoying phone call, would highly recommend that ev... See more

Company details

  1. Software Company
  2. also in
  3. e-Commerce Solution Provider

Information provided by various external sources

We offer a new simple way to inform all of your suppliers of a change of address, simply fill in 1 form online with your details and select the suppliers you wish to update, the whole process takes about 5 minutes, get started today.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

243 reviews

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2.6

All reviews

(243)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

I must have mis-spelled the TV license address and these scammers have bought the domains for every misspelling.

21 November 2022
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID - YOU HAVE BEEN WARNED!

OMG - AVOID AVOID this company at all costs. If I could give no stars I would. They manage to get their website on google above the genuine TV licensing site where you can update your details for free. When moving you are so frazzled with so much to do, it's easy to get fooled into clicking on this site by mistake as it pops up first. They take £16.50 for an address change you can make yourself on the genuine site in a couple of minutes. I realised my mistake a few minutes after I'd done it, so tried to contact them via their chat - it didn't work, the chat messages wouldn't send and got an error. I then sent an email via 'contact us' as their policy states they will give a refund within a certain period if the changes haven't been done yet. I have received NO response. I also requested they remove my details from their Database as they now have my card details. Again no response, so they are also not conforming to GDPR. They are a complete scam company and I'm so mad I made the mistake, I'm usually so careful. However tired and rushed you are, DO NOT be taken in!

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Found this website on the off chance…

Found this website on the off chance was quick and easy to fill out and the team was helpful via the live chat service I’ve now completed my updates for my house move

Got stuck trying to find some of my customer numbers thank you for the swift help from the team

6 November 2022
Unprompted review
Rated 4 out of 5 stars

Quick convenient way to update everyone…

Quick convenient way to update everyone you need to when moving took me a bit longer than expected but has saved me a great deal of time when I actually think how much time it usually takes me to update everybody but overall happy with the service

22 October 2022
Unprompted review
Rated 5 out of 5 stars

What a perfect example of friendly and…

What a perfect example of friendly and helpful customer service, my partner and I have just moved into a new property and needed help transferring all of our accounts it is so frustrating trying to get hold of all of these companies by phone the last year they never answer and send you round in circles, so what choice do you have but to go online, thanks Lucy

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Fast efficient service from movemy

Fast efficient service from movemy, updated all of my suppliers 4 weeks ago and have received confirmation from most of them that the accounts have been updated thanks again will use again one day

5 October 2022
Unprompted review
Rated 5 out of 5 stars

I am moving into my new flat next week…

I am moving into my new flat next week and have used move my to update all of my services in September pleased to say this has now been completed thanks for the efficient service happy to leave a review due to the completion of the updates thank you very much

26 September 2022
Unprompted review
Rated 4 out of 5 stars

Service was good obviously at the…

Service was good obviously at the moment most of the time people are looking to save money with services however the time saved has made the process much easier than we are normally moving house so I would recommend as it was time saving overall

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Could not fault the service provided it…

Could not fault the service provided it has made my life easier i have updated TV Licence, Gas/Elec, Virgin Media and few others with not a single annoying phone call, would highly recommend that everyone tries this at least once there is a lot of things hard about moving house but this was helpful

Dave from newport

21 October 2022
Unprompted review
Rated 1 out of 5 stars

This is fraud

This is fraud! I have just lost £41 it is not the official TV licensing company and I cannot work out how to cancel it

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Website very easy to use service has…

Website very easy to use service has saved me a great deal of time rather than having to contact all of these different companies good to see services like this that help save time.

Thanks again however I hope I will not be moving house any time soon as the whole process is very stressful.

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Really impressed with the service by…

Really impressed with the service by move my got stuck on a few things via the website and the live chat agents were instantly available to guide me through the process I have now updated seven different companies when moving house and I think it’s well worth the fee considering the amount of time that you save

I had trouble finding all of my different suppliers but once I spoke to the team I managed to add them all

30 October 2022
Unprompted review
Rated 4 out of 5 stars

About time there was actually a company…

About time there was actually a company like this that made easy to update everybody since 2020 has been an absolute nightmare getting hold of company seems like they will cut the customer service teams in half, was straightforward to use and the only recommendation I could say would be a couple of companies that I am with we’re not on the list but apart from that was good service overall, Ryan

20 October 2022
Unprompted review
Rated 5 out of 5 stars

Often find it very difficult to contact…

Often find it very difficult to contact companies getting hold of scottish power and tv licence has often been a nightmare, even trying to find a postage address for them has proven difficult.

Good to see companies like movemy that are able to help was able to help me update all of them, website was easy to use and livechat team helpful

15 October 2022
Unprompted review
Rated 5 out of 5 stars

Couldn’t fault the service spoke to…

Couldn’t fault the service spoke to someone who was really helpful via their online chat talk to me through the process and I’ve now updated all of the accounts that I needed to service was prompt website is well designed easy to use and I will definitely use again in future if I need to update everyone all at once as I guess this has saved me a lot of hassle

7 October 2022
Unprompted review

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