very good experience
31 March 2022
Unprompted review
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Company details
Information provided by various external sources
MountVacation.com, the leading online reservation system for holidays in the mountains, helping all mountain lovers in winter and summer to easily view, compare and book holidays.
Contact info
Letališka 29, 1000, Ljubljana, Slovenia
- +386 59 079 820
- info@mountvacation.com
- mountvacation.com
4.4
Excellent
11 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
The booking process was so easy and…
The booking process was so easy and fast. Had to email regarding a late check in and had a response very quickly.
26 February 2022
Unprompted review
Great customer service
My agent was really helpful and found everything a group of 7 would look for. Answers were short and precise, logical and very helpful for a person who has never skied berofe.
13 December 2019
Unprompted review
Very helpful staff
Very helpful staff. Really helped with finding the right arrangement.
14 November 2019
Unprompted review
Overall positive
Conducted initial investigation via live chat and then completed the remaining back-and-forth via email. It took several days mostly due to daily time window for Europe/America interaction. They found several alternatives to my initial requested lodging, one of which I ended up going with. The whole process was not super fast but all-in-all quite positive.
13 May 2019
Unprompted review
Reply from MountVacation.co.uk
Dear Kriss,
usually when it goes for more speciffic inquiry it takes longer that it normally takes to find accommodation. But we are happy to hear that the experience was still positive and we hope that you will in the future choose our agency when you will come to Europe.
Best regards,
Mountvacation Team.
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