Moultonlawapc Reviews 

277
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 200 reviews, reviewers overwhelmingly had a great experience with this company. People frequently note that the staff is exceptionally helpful, patient, and clear when explaining every single step of the debt relief process. Consumers feel much more at ease and confident thanks to the incredibly supportive and professional customer service team members. Though some customers experienced frustrating issues with payments, they also felt concerned about mounting past-due balances and unreturned phone calls. A few reviewers additionally mentioned unexpected difficulties regarding upfront financial arrangements and desired much clearer communication throughout the entire program duration. Reviewers occasionally pointed out that managing accounts alone during this transition can feel quite stressful without adequate assistance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their supportive, knowledgeable,... See more

Customer service

People report positive experiences with customer service, often praising representatives for being extremely... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process was very easy, hassle-free,... See more

Service

Clients share satisfaction on service, praising the professional presentations and friendly staff who explain... See more

Payment

Users describe ambiguous interactions with payment plans, as some reviewers feel relieved by affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Each one I talk was very respectful and provide me with clear information and understanding how these things works They have all the knowledge what they can do to help consolidate the bills and giv... See more

Company replied

Rated 5 out of 5 stars

I’m very nervous about doing business on line. But this company has been very thorough and immediate with the information concerning my case. I feel much more at ease. I want my bills paid and i don't... See more

Company replied

Rated 5 out of 5 stars

I was walked through the entire process by Rodrigo, as I had several questions and was very nervous about making the decision to move forward. However, as each question was addressed and answered, it... See more

Company replied

Rated 5 out of 5 stars

Joe Navarro was excellent in guiding me thru the initial process. His explanation of the program was clear and to the point. He followed up on the key points and answered all of my questions. I believ... See more

Company replied


Company details

  1. Law Firm

Written by the company

Moulton Law Group is a dedicated legal firm specializing in debt relief solutions for consumers overwhelmed by debt. Committed to helping individuals regain financial stability, Moulton Law Group provides compassionate and effective legal guidance to resolve debt-related challenges. Their experienced team works tirelessly to negotiate with creditors, explore debt settlement options, and develop personalized strategies to reduce or eliminate debt burdens. With a client-focused approach, Moulton Law Group aims to ease the stress of debt and empower clients to achieve a fresh financial start. Whether dealing with credit card debt, medical bills, or other financial obligations, their goal is to provide clarity, support, and effective solutions to help clients move forward with confidence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

277 reviews

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4.6

All reviews

(277)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Moultonlawapc logo

Reply from Moultonlawapc

We appreciate you taking the time to share your feedback and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to know your experience was both efficient and informative.

Our team is committed to providing clear and timely guidance to help you feel confident throughout the process. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.

Rated 5 out of 5 stars

The person I spoke to the first time…

The person I spoke to the first time was nice and attentive to me

13 April 2026
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Reply from Moultonlawapc

We appreciate you taking the time to share your feedback and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re pleased to know your initial experience was a positive one.

Our team is committed to providing attentive and supportive service from the very beginning. We’re grateful for the opportunity to assist you and look forward to continuing to support you throughout the process.

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative. Nice to speak with someone that cares! Thank you Alex

13 April 2026
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Reply from Moultonlawapc

We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! It’s great to know you had a positive and informative experience.

Our team is committed to providing thoughtful guidance and genuine support, so you feel confident throughout the process. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.

Rated 5 out of 5 stars

Financial Guidance

They were open and honest. They discussed the best case scenario for my situation.

9 April 2026
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Reply from Moultonlawapc

Thank you for taking the time to share your feedback, and for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to know you had a transparent and informative experience.

Our team is committed to providing clear guidance so you can feel confident in understanding your options. We truly appreciate the opportunity to assist you and look forward to continuing to support you throughout the process.

Rated 1 out of 5 stars

Nedd a call back. Getting cala.

Nedd a cal back.

23 March 2026
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Reply from Moultonlawapc

Hello, I’m sorry you’re having trouble connecting with our client relations team. We’ll get this resolved right away. You can reach our Client Relations at 888.298.0944. Our hours are Monday–Friday, 9:00 AM–9:00 PM Eastern / 6:00 AM–6:00 PM Pacific. We will have our client relations team attempt to contact you as well. Thank you.

Rated 5 out of 5 stars

They have respect and make you feel…

They have respect and make you feel like your doing good to try and get your credit fixed.

2 April 2026
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Reply from Moultonlawapc

We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! It’s great to know you’ve had a positive and encouraging experience with our team.

Our goal is to provide supportive guidance and a respectful environment, so you feel confident throughout the process. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.

Rated 5 out of 5 stars
Moultonlawapc logo

Reply from Moultonlawapc

We appreciate you taking the time to share your feedback and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to know your experience has been positive so far.

Our team is committed to providing clear guidance and steady support throughout the process. We’re grateful for the opportunity to assist you and look forward to continuing to support you along the way.

Rated 5 out of 5 stars

Great customer service

The customer service rep.I talked to mike was very understanding and knowledgeable and helped me understand the process and everything.I am very happy with the outcome!

8 April 2026
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Reply from Moultonlawapc

Thank you for taking the time to share your experience, and for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to know you had such a positive interaction and felt supported throughout the process.

Our team is dedicated to providing clear, helpful guidance so our clients feel confident every step of the way. We truly appreciate the opportunity to assist you and look forward to continuing to support you moving forward.

Rated 5 out of 5 stars

Always super helpful and knowledgeable

Always super helpful and knowledgeable

7 April 2026
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Reply from Moultonlawapc

We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re pleased to know you’ve had such a positive experience.

Our team is committed to providing knowledgeable guidance and reliable support throughout the process. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.

Rated 5 out of 5 stars

Very Helpful and really care about…

Very Helpful and really care about helping us.

6 April 2026
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Reply from Moultonlawapc

We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re happy to know you’ve had a positive and supportive experience.

Our team is committed to providing attentive guidance and meaningful support throughout the process. We’re grateful for the opportunity to assist you and look forward to continuing to support you every step of the way.

Rated 5 out of 5 stars
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Reply from Moultonlawapc

We appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to know your experience has been going smoothly.

Our team is dedicated to providing consistent support and clear direction throughout the process. We’re grateful for the opportunity to assist you and look forward to continuing to support you along the way.

Rated 5 out of 5 stars

Just starting my program

Just starting my program. Everything has been easy so far. Very nice and helpful.

1 April 2026
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Reply from Moultonlawapc

Thank you for taking the time to share your experience, and for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re happy to hear your journey is off to a smooth start.

Our team is committed to providing clear guidance and helpful support every step of the way. We appreciate the opportunity to assist you and look forward to continuing to support you throughout the program.

Rated 5 out of 5 stars

They have been very patient with me.

They have been very patient with me.

26 March 2026
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Reply from Moultonlawapc

We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re pleased to know your experience has been a positive one.

Our team is dedicated to providing attentive support and clear guidance throughout the process. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.

Rated 5 out of 5 stars

You made it very easy to business with…

You made it very easy to business with you. Very understanding me and all the questions I ask.
Thank you so much
Alice J Wells

30 March 2026
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Reply from Moultonlawapc

We appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! It’s great to know your experience has been a positive one.

Our team is committed to making the process as clear and supportive as possible, ensuring you feel confident every step of the way. We’re thankful for the opportunity to assist you and look forward to continuing to support you throughout the program.

Rated 5 out of 5 stars

Jason Thomas was extremely patient and…

Jason Thomas was extremely patient and helpful in explaining everything to me. He also told me I could call him if I needed assistance with anything I didn't understand. That means a lot to a senior woman.

31 March 2026
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Reply from Moultonlawapc

Thank you so much for taking the time to share your experience, and for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to hear you had a positive experience with our team.

Our goal is to ensure every client feels supported and comfortable throughout the process, with clear guidance every step of the way. We appreciate the opportunity to assist you and look forward to continuing to support you throughout the program.

Rated 5 out of 5 stars

Answered all of my questions to my…

Answered all of my questions to my satisfaction. Very patient and thorough 🤗

30 March 2026
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Reply from Moultonlawapc

Thank you so much for taking the time to share your experience, and for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to hear you had a positive experience with our team.

Our goal is to ensure every client feels informed and supported throughout the process. We appreciate the opportunity to assist you and look forward to continuing to support you throughout the program.

Rated 1 out of 5 stars

Debt resolution settlement

I decided to use moulton law group to help settle my debt in which I have multiple debts to settle. I sent them 6000 dollars up front to help my debts as I was told that the more I have in my account the easier it is to negotiate and settle my debts. They did settle one of the debts and soon later found out that they settled one debt and didn't use any of the money I gave them to settle it. They ended up taking most of the money for their fees. Which no one called me or even told me they would do. I was shocked, I guess it's in the agreement that they can do this but do you think I would have sent them so much money upfront if they didn't use it to settle my other debts. When I called them they said it was they took it out for their fee.
I said did you have to take all the money. They said they left some they left me 500 dollars. I asked they how do I negotiate the next debt if I have no money to negotiate with. One said some companies will negotiate with out having any money. At the amount of debt I owe I highly doubt that and almost gaunteee they won't.
I talked to multiple different people about this. I asked them how do you think I feel and how would they feel if this happened to them. They said they understood but they don't control the finance area of it. One lady even said she was surprised they didn't do aobthly payment plan.

One person said it's the finance department that did this and they have no control over it. One person said because other clients cheated them out of money on the payment plan they
When they didn't finished paying the debt off. So that's my fault??? I get my money taken all at one time because of past incidents? One person said I still owe them more but they pushed the rest of it too the end. I understand you pay for a service because it is an agreement and they need money to run a business but you don't do this to a client. I talked to 3 other debt relief companies and they said they wouldnt haven't done that and they don't work that way. Even when I log into my account it says extra money added money use for debt purposes.

The one deal they did get it takes all my
Monthly payments. I asked them if they could get a better longer term he said they couldn't as that the debt company wouldn't do any longer. I took the deal because I have to start paying on some of this debt. It does shorten my debt to the one company but it leaves me vulnerable to the other ones.

I have called them a few times about this issue and if we can do something different what happened a payment plan Instead of them having to take this all at once like they did. They put me on hold and said they will look for a manager. Every time they cannot find anyone or someone will call me back.
I was told that they sent a email to fianance dept and see what they say because they have to go to them. I found out none of this was noted in my file. So I asked them to note it. I have called a 3 times since than and still never received a phone call back.
Which has been over 2 months ago.

They said each debt is handled different by the situation. So if I didn't have the money in the account they have been had to take a monthly payment.
So they used this to take advantage
of me. They didn't even use any of the money I had saved to make a monthly payment they took it out of my bank account instead.

I don't like to write bad stories about companies or people but this merited it.
As all it did was make my anxiety and nerves more and just really made me very very angry. I cannot even explain how upset I am. They made me feel like a piece of meat and that they don't care about their clients. Than they wonder why these type of companies get a bad reputation

844986

1 October 2025
Unprompted review
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Reply from Moultonlawapc

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating and concerning this situation must feel.

We take matters like this seriously, especially when it comes to clarity around how funds are applied and overall communication. Our goal is to ensure clients have a clear understanding of how the program works, including how fees and settlements are handled, and we regret that your experience has not met those expectations.

We would like the opportunity to review your account in detail and address your concerns directly. A member of our management team will be reaching out to you to provide further clarification and discuss next steps.

We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Matthew Ramos was a great intake…

Matthew Ramos was a great intake Consultant!

23 March 2026
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Reply from Moultonlawapc

Thank you so much for taking the time to share your experience, and for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to hear you had a positive experience with our team.

Our goal is to provide clear guidance and a smooth onboarding experience so our clients feel confident moving forward. We appreciate the opportunity to assist you and look forward to continuing to support you throughout the program.

Rated 5 out of 5 stars

I was taken by the kindness in the lady that I talk to when I called. She was so knowledgeable and easy to speak. I was not embarrassed to talk about my debits.

I was taken by the kindness in the lady that answer my call. After that it’s been so easy for

13 March 2026
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Reply from Moultonlawapc

Thank you so much for taking the time to share your experience, and for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to hear you had a positive experience with our team.

Our goal is to create a supportive and judgment-free environment so clients feel comfortable and confident throughout the process. We appreciate the opportunity to assist you and look forward to continuing to support you throughout the program.

Rated 5 out of 5 stars

The kindness of the workers

I think that they were absolutely 100% professional at the very same time very very polite answered all of my questions and they were absolutely confident in my decision to do this process I thank you again in the bottom of my heart thank you

24 March 2026
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Reply from Moultonlawapc

Thank you so much for taking the time to share your experience, and for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to hear you had a positive experience with our team.

Our goal is to provide clear, supportive guidance so our clients feel confident in their decisions. We appreciate the opportunity to assist you and look forward to continuing to support you throughout the program.

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