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Company details

  1. Car Rental Agency
  2. Auto Broker
  3. Car Dealer
  4. Car Leasing Service

Written by the company

We believe that everyone deserves a chance to own or lease a car. We strive to make the car buying or leasing process as simple and easy as possible.


Contact info

2.9

Average

TrustScore 3 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was looking to lease a car and came…

I was looking to lease a car and came across this company. Due to the bad reviews, I did my due diligence and decided to look into them further before even considering doing business with them and after a few questions and answers, it's obvious these guys are scammers although they intentionally deny of any wrongdoing but it's obvious that they are behind the people getting scammed for obvious reasons listed below. I've worked with and dealt with many businesses for me to know that this is one dodgy company. Be warned and don't cry later when you've been scammed. I'm only writing this review because I hate thieves and scammers so you have been warned.

1. The business address they have registered on companies House is false. One of the previous reviews below even visited the place and was confirmed the company doesn't exist there which I can also confirm is true. Ive spoken with other companies in the same place and they get this all the time.
2. I've contacted them on two different platforms. Instagram and Facebook. Their responses are very suspicious and will stop responding after 1-2 messages especially if you can't speak to them over the phone or meet in person.

Not sure how other people were not able to smell this fishy company from a mile away but you have been warned.

14 June 2023
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM

please read all reviews as you can clearly see these guys can’t even be bothered to reply to a review stating they’re scamming. They just copy and paste the same flannel on each one!!!

3 June 2023
Unprompted review
Rated 5 out of 5 stars

People really need to be careful who…

People really need to be careful who they're dealing with as there are way to many impersonators, I can say that I actually got a car from here... I was almost scammed by another number claiming to be Motorsly but I emailed and double checked everything, then I found out the legitimate number... Thank you guys for the car by the way xx

22 March 2023
Unprompted review
Rated 1 out of 5 stars

ABSOLUTELY A SCAM

ABSOLUTELY A SCAM. Everything done on WhatsApp and when i mentioned these reviews to him he said they’re all lies by competitors. I said the only way I’ll proceed is by meeting him and taking the van and giving him the deposit in person. He responded by saying that’s not how it’s done and “I’m going to end our conversation now”. PLEASE PLEASE PLEASE AVOID

19 May 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Thank you for taking the time to share your feedback. We appreciate your concerns and would like to address them to provide a clearer understanding of our operations and commitment to our clients' satisfaction.

First and foremost, we understand that you may have come across a scam warning on our website, and we apologize if it caused any confusion or mistrust. We want to assure you that the scam warning is an initiative taken by our organization to protect our clients and the wider community from potential fraudulent activities in the industry. By displaying the official contact number on our website, we aim to facilitate direct communication, ensuring transparency and reliability in our interactions.

Our primary objective is to provide legitimate and trustworthy services to our clients. We take great pride in the relationships we have built and the positive experiences shared by the majority of our clients. Their continued support and satisfaction reinforce our dedication to maintaining a reputable reputation within the industry.

While we understand your concerns and frustration, we kindly request that you approach situations with an open mind and conduct thorough research before making judgments. We encourage you to engage in dialogue with us directly if you have any queries or require additional information, as we are always available to address your concerns promptly and transparently.

Once again, we apologize for any confusion caused and appreciate your feedback. We remain committed to ensuring the best possible experience for our clients and fostering an environment built on trust and integrity.

Thank you for your understanding.

Rated 1 out of 5 stars

Avoid

Avoid. SCAMMERS. They took £750 and lied contacted my bank and action fraud and reported it to the police

26 April 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Thank you for taking the time to share your feedback. We appreciate your concerns and would like to address them to provide a clearer understanding of our operations and commitment to our clients' satisfaction.

First and foremost, we understand that you may have come across a scam warning on our website, and we apologize if it caused any confusion or mistrust. We want to assure you that the scam warning is an initiative taken by our organization to protect our clients and the wider community from potential fraudulent activities in the industry. By displaying the official contact number on our website, we aim to facilitate direct communication, ensuring transparency and reliability in our interactions.

Our primary objective is to provide legitimate and trustworthy services to our clients. We take great pride in the relationships we have built and the positive experiences shared by the majority of our clients. Their continued support and satisfaction reinforce our dedication to maintaining a reputable reputation within the industry.

While we understand your concerns and frustration, we kindly request that you approach situations with an open mind and conduct thorough research before making judgments. We encourage you to engage in dialogue with us directly if you have any queries or require additional information, as we are always available to address your concerns promptly and transparently.

Once again, we apologize for any confusion caused and appreciate your feedback. We remain committed to ensuring the best possible experience for our clients and fostering an environment built on trust and integrity.

Thank you for your understanding.

Rated 1 out of 5 stars

Text after text until I paid a deposit…

Text after text until I paid a deposit once they had my money they blocked me on WhatsApp absolutely gutted let's hope they have a miserable time with my money and if I can ever see them

25 April 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Thank you for taking the time to share your feedback. We appreciate your concerns and would like to address them to provide a clearer understanding of our operations and commitment to our clients' satisfaction.

First and foremost, we understand that you may have come across a scam warning on our website, and we apologize if it caused any confusion or mistrust. We want to assure you that the scam warning is an initiative taken by our organization to protect our clients and the wider community from potential fraudulent activities in the industry. By displaying the official contact number on our website, we aim to facilitate direct communication, ensuring transparency and reliability in our interactions.

Our primary objective is to provide legitimate and trustworthy services to our clients. We take great pride in the relationships we have built and the positive experiences shared by the majority of our clients. Their continued support and satisfaction reinforce our dedication to maintaining a reputable reputation within the industry.

While we understand your concerns and frustration, we kindly request that you approach situations with an open mind and conduct thorough research before making judgments. We encourage you to engage in dialogue with us directly if you have any queries or require additional information, as we are always available to address your concerns promptly and transparently.

Once again, we apologize for any confusion caused and appreciate your feedback. We remain committed to ensuring the best possible experience for our clients and fostering an environment built on trust and integrity.

Thank you for your understanding.

Rated 1 out of 5 stars

When something seems too good to be…

When something seems too good to be true it usually is. Was due delivery of a car today, already laid down £675 and another £675 was to be paid on delivery which hasn't happened. No communication on day of delivery AVOID!!! Police have been informed and Action Against Fraud.

3 April 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Thank you for taking the time to share your feedback. We appreciate your concerns and would like to address them to provide a clearer understanding of our operations and commitment to our clients' satisfaction.

First and foremost, we understand that you may have come across a scam warning on our website, and we apologize if it caused any confusion or mistrust. We want to assure you that the scam warning is an initiative taken by our organization to protect our clients and the wider community from potential fraudulent activities in the industry. By displaying the official contact number on our website, we aim to facilitate direct communication, ensuring transparency and reliability in our interactions.

Our primary objective is to provide legitimate and trustworthy services to our clients. We take great pride in the relationships we have built and the positive experiences shared by the majority of our clients. Their continued support and satisfaction reinforce our dedication to maintaining a reputable reputation within the industry.

While we understand your concerns and frustration, we kindly request that you approach situations with an open mind and conduct thorough research before making judgments. We encourage you to engage in dialogue with us directly if you have any queries or require additional information, as we are always available to address your concerns promptly and transparently.

Once again, we apologize for any confusion caused and appreciate your feedback. We remain committed to ensuring the best possible experience for our clients and fostering an environment built on trust and integrity.

Thank you for your understanding.

Rated 1 out of 5 stars

SCAMMERS

I’m telling you do not deal with these guys they are crooks multiple facebook accounts SCAMMING people out of their hard earned money it’s all fake please please please trust me. Don’t say I never warned you all. I’ve spent 2 hours with the fraud squad and 3 hours with the police. ITS ALL FAKE………

29 March 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Thank you for taking the time to share your feedback. We appreciate your concerns and would like to address them to provide a clearer understanding of our operations and commitment to our clients' satisfaction.

First and foremost, we understand that you may have come across a scam warning on our website, and we apologize if it caused any confusion or mistrust. We want to assure you that the scam warning is an initiative taken by our organization to protect our clients and the wider community from potential fraudulent activities in the industry. By displaying the official contact number on our website, we aim to facilitate direct communication, ensuring transparency and reliability in our interactions.

Our primary objective is to provide legitimate and trustworthy services to our clients. We take great pride in the relationships we have built and the positive experiences shared by the majority of our clients. Their continued support and satisfaction reinforce our dedication to maintaining a reputable reputation within the industry.

While we understand your concerns and frustration, we kindly request that you approach situations with an open mind and conduct thorough research before making judgments. We encourage you to engage in dialogue with us directly if you have any queries or require additional information, as we are always available to address your concerns promptly and transparently.

Once again, we apologize for any confusion caused and appreciate your feedback. We remain committed to ensuring the best possible experience for our clients and fostering an environment built on trust and integrity.

Thank you for your understanding.

Rated 1 out of 5 stars

Scammers!

No, you’re full of rubbish.
You happily made a deal with me to lower the amount from £500 to £275 then to £150.
I have emailed the email that’s connect to this trust pilot account which matches the one on the website I applied from which matched the details on the invoice you provided.
You have the same phone number, same email and same fake address too.
There are no other fraudulent communications other than yourselves that take peoples hard earned people and don’t pay it back, thinking blocking them will be the end of it. But you’re very much mistaken as I’ve taken it further and my solicitor has already prepared my case for court unless my £150 is returned today.

Stop making out like people are pretending to be you and just do the decent thing for once.
Otherwise I’ll leave reviews every single day either until the end of the court case or until I get my money back from you.
I’ve emailed you my banking details for the refund so it’s up to you which way you want to go about it.

As I said before your IP address of yourself and your partner as being investigated by MET police so good luck.

20 March 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Thank you for taking the time to share your feedback with us. We take every review seriously, and we're sorry to hear that you've had a negative experience with our company.

We'd like to clarify that we do not engage in any fraudulent activities and we certainly wouldn't take £150 from anyone. We even caution our customers to be vigilant of pages and profiles that claim to work with us, as there are many fake ones out there.

We encourage you to reach out to us directly through our official channels to verify any claims or concerns you may have, and to avoid any potential scams. We're here to help and we're committed to providing our customers with a reliable and trustworthy service.

Again, we apologize for any inconvenience or confusion caused, and we appreciate your feedback.

Rated 1 out of 5 stars

Don't trust this guy at all

Don't trust this guy at all. You get no address from him. All contact is made through WhatsApp . Sent an invoice with no contract or agreement. Attended the address that he provided on the invoice for the only people in the building laughed saying they get people come there all the time asking for the company. Didn't even get to know the guys name. So eager to collect money that his level of customer service is next to none. Thought I'd write this review 2 weeks after contacting him as he was adamant the car would be gone in a few days. Looking on the website this morning the same car still there. Please avoid at all costs. Scamming crooks like this should be facing prison.

28 February 2023
Motorsly logo

Reply from Motorsly

Thank you for taking the time to provide feedback on your recent experience. We apologize that we were unable to meet your expectations during your interaction with us.

We understand that there was some miscommunication and we apologize for any inconvenience that may have caused. However, we want to clarify that we are not scammers and have been providing our service to clients all over the UK for a very long time.

Regarding your concern about the office location, we apologize if there was any confusion. We did inform you that the office was not located at the post box address you visited. We also apologize that the car you wanted was no longer available, and we understand that it may have been frustrating for you to find out after visiting our website. We are working on improving our website to ensure that our inventory is up to date at all times.

We appreciate your feedback and will use it to improve our service. We hope that you will consider giving us another chance in the future. If you have any further concerns, please don't hesitate to contact us directly.

Thank you,

Rated 4 out of 5 stars

Rented a car from here

Rented a car from here, good service and hopefully the prices will be cheaper in the future

29 January 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Hi there - thanks for taking the time to write us a review, we really appreciate it!

Rated 5 out of 5 stars

Pretty much the only place that gave me…

Pretty much the only place that gave me a chance with my horrible credit and actually delivered the car as promised.

27 January 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Hi there - thanks for taking the time to write us a review, we really appreciate it!

Rated 5 out of 5 stars

Thanks for the lease guys

Thanks for the lease guys

I really appreciate it

27 January 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Hi there - thanks for taking the time to write us a review, we really appreciate it!

Rated 5 out of 5 stars

The best choice

The best choice. Perfect cars. Thank you so much!

21 January 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Hi there - thanks for taking the time to write us a review, we really appreciate it!

Rated 5 out of 5 stars

I’m so glad I found this place

I’m so glad I found this place, managed to get a no credit lease on the same day. Amazing place. Thank you!

22 January 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Hi there - thanks for taking the time to write us a review, we really appreciate it!

Rated 5 out of 5 stars

A good company

A good company. VERY GOOD OFFERS AND CARS.

25 January 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Hi there - thanks for taking the time to write us a review, we really appreciate it!

Rated 5 out of 5 stars

Bought a used auction vehicle

Bought a used auction vehicle, everything was fast and super smooth.

22 January 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Hi there - thanks for taking the time to write us a review, we really appreciate it!

Rated 5 out of 5 stars

I’m so glad I found this place

I’m so glad I found this place, managed to get a no credit lease on the same day. Amazing place. Thank you

23 January 2023
Unprompted review
Motorsly logo

Reply from Motorsly

Hi there - thanks for taking the time to write us a review, we really appreciate it!

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