Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impress... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impress... See more
Company replied
You have very helpful polite & cheerful staff online & in store which makes a difference. I am a long term customer & every time I get a good deal & excellent service. Thankyou Motorpoint.
Company replied
Another fantastic experience with Motorpoint! This is my second car from Motorpoint and I cannot find fault with anything. I knew what I wanted before I came in, but the service from Ryan was gre... See more
Company replied
Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Written by the company

Browse thousands of quality cars today.

Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently purchased a Mercedes GLA200 from Motorpoint Teesside, and I couldn’t be happier with the whole experience. The car itself is superb – stylish, comfortable, and drives beautifully. Shortly after picking it up, we took it on a weekend trip down to London and it was incredibly smooth the entire journey. It handled the motorway effortlessly and made the trip really enjoyable.
I also want to give a special mention to Geoffrey Allen, who looked after us throughout the process. His customer service was excellent from start to finish. He was friendly, professional, and made everything straightforward and stress-free. He took the time to answer all our questions and ensured we felt confident with the purchase.
Overall, a fantastic experience and a brilliant car. I would definitely recommend Motorpoint Teesside and especially Geoffrey if you’re looking for great service and a quality vehicle. ⭐️⭐️⭐️⭐️⭐️

Reply from Motorpoint - Stockton-on-Tees
Great service from Geoff at our local Motorpoint. All information clear and easy. Would recommend

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
Good selection of cars at a fair price.
Ordered online from Burnley and delivered to Stockton for us to check over and collect.
Smooth handover with the polite and helpful salesman. (Dillon)
The service record was missing so he sorted it out and emailed it over afterwards. The car could have just been a bit cleaner inside. Though overall that doesnt matter long term.

Reply from Motorpoint - Stockton-on-Tees
Awesome experience from start to finish. Shane Doe was both professional and friendly while dealing with our part exchange. We got a fair price for the Volvo and I love driving the Juke. It looks and feels like a brand new car.
Shane and later Brendon explained everything clearly.

Reply from Motorpoint - Stockton-on-Tees
Charlie was exceptional didn’t push or rush me at any point and was very helpful in filling forms in would 100% recommend

Reply from Motorpoint - Stockton-on-Tees
The customer service provided by Raees at motorpoint Stockton was excellent. Couldn’t have wished for an easier car purchase experience. Regards the Blades family.

Reply from Motorpoint - Stockton-on-Tees
Fabulous service from Shane and Brandon ,who was very helpful , informative , genuine and just normal .
A refreshing change from the usual sales person we have met in our search for a new car .
We hope Brandon goes far in his role , well done for appointing him he is an asset to the company.
Definitely will recommend Motorpoint to my many friends and work colleagues.

Reply from Motorpoint - Stockton-on-Tees
Hassle free when viewing cars just let me view and drive car without any salesman pressure just let me make my decision at my own speed

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
We have purchased cars from motor point for years now
The company is credible
Provide an excellent service
Knowledgeable people
Listened to my needs

Reply from Motorpoint - Stockton-on-Tees
Very good service at every stage of the process from sales through to vehicle handover.

Reply from Motorpoint - Stockton-on-Tees
I went to collect a car I had ordered from the Birtley branch and was treated to great customer service. Very happy all round with my experiences with two branches of Motorpoint.

Reply from Motorpoint - Stockton-on-Tees
Great pricing No hard selling The trade in price at store was the same as on the phone no trying to knock you down simple buying procedure

Reply from Motorpoint - Stockton-on-Tees
Staff looked after me very well.

Reply from Motorpoint - Stockton-on-Tees
The state of the car exceeded my expectations. Everyone, especially Bryson were extremely helpful. I was saved by the coffee machine a welcome additions having travelled some way to pick up the car. Toilets were spotless.

Reply from Motorpoint - Stockton-on-Tees
Brilliant staff treat you fairly no trying to over price you. After sales is amazing too.

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.