Banner for Motorpoint - Portsmouth

Motorpoint - Portsmouth Reviews 

392
TrustScore 4.5 out of 5

4.7

468 London Road, PO2 9RN Hilsea, Portsmouth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... See more

Rated 5 out of 5 stars

no fuss, no hard sell, do your homework and you will have a great experience. Very helpful people and the whole process was very good. Particularly from Reagan on the initial call and completed by M... See more

Rated 5 out of 5 stars

I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... See more

Company replied

Rated 5 out of 5 stars

From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, United Kingdom

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

392 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(392)

5,868 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Customer

We were warmly greeted by Megan on arrival and after explaining our situation, she talked us through all of the options available to us. After failing to get the finance required, she quickly found an alternative vehicle that met these requirements.
I cannot emphasise enough how Megan made our experience painless and how knowledgeable she is.
Our vehicle is just what we wanted and thanks again Megan. You have one very happy customer.

7 February 2026
Rated 5 out of 5 stars

Professional Experience

Upon arrival at Motorpoint in Portsmouth I received a warm welcome and was introduced to Megan Standing, Megan advised me that she would be looking after the sale and part exchange. Megan was knowledgeable and professional throughout, clearly experienced her confidence made the whole experience both straight forward and enjoyable. Any questions I asked were answered honestly and with confidence. Thanks to Megan the process was seamless.

6 February 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're delighted to hear about your positive experience and that the process was straightforward and enjoyable. We appreciate your kind words and will pass on your feedback.

Thank you
Motorpoint

Rated 4 out of 5 stars

Excellent service

Buying my car through Motorpoint was simply so well organised
The staff were very friendly and professional
The car was ready with a great set up in its own viewing bay which was cool
I would recommend motorpoint to friends
Thank you

2 February 2026
Rated 5 out of 5 stars

Charlie was great

Charlie was great. We originally test drove a different car but it wasn’t for us. Charlie took time to see what other cars were at other sites, discuss the differences and we booked one for transfer. Charlie also told us about all the extra services we could have. This meant we had time to consider them and which ones we wanted. The car was great to drive, practically spotless. We love our new car and will definitely using MotorPoint when we look to buy again.

23 January 2026
Rated 5 out of 5 stars

Full support for a new driver

Not only did I have a dedicated support person, but as this was my first car they went above and beyond to ensure I felt comfortable with my purchase. When she wasn't available there was always another member of staff who was there to help as needed.

17 January 2026
Rated 4 out of 5 stars

honest review

friendly staff Wesley answered all questions we had. looked at the car and took for a test drive on a Wednesday and picked the car up the next day. when we collected the car it was clean inside and out. and I am very happy with the car. the only thing we could have been told more information about is the paperless paper work. as its been a few years since we bought a new car and the paperless thing we didn't know anything about it. maybe you shouldn't presume everyone knows how it works. if it wasn't for that I would have given 5 stars.

8 January 2026
Rated 5 out of 5 stars

Our new Ford Puma suv.

Very relaxed atmosphere and not hassled when looking for a car.The finance side a bit daunting as not used to working on the computer.But overall the sale of our new car was quite straightforward.

31 December 2025
Rated 5 out of 5 stars

On arrival at the Portsmouth branch was…

On arrival at the Portsmouth branch was warmly welcomed by Josh and later on by Megan when taken through the sales process but felt very comfortable around both of them didn’t feel pressured in any way before and after taking my dream car out for a test drive, and drove it out of the show room the same day with a huge smile on my face Thank you to Josh and Megan for their patience and all the sales team at Motor Point 🍾🍾⭐️⭐️⭐️⭐️⭐️

20 December 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're absolutely delighted to hear about your wonderful experience at our Portsmouth branch! It's fantastic that you felt comfortable and unpressured throughout the sales process, from your warm welcome to driving away in your dream car. We appreciate your kind words about our team's patience.

Thank you
Motorpoint

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look