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Motorpoint - Oldbury Reviews 

865
•
TrustScore 4.5 out of 5

4.6

100 Churchbridge, B69 2AS Oldbury, West Midlands, GB

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See what reviewers are saying

Rated 5 out of 5 stars

A brilliant service from start to finish. Very relaxed experience. Member of staff went out his way to make our car purchase as stress-free as possible. Excellent manners which nowadays is precious. W... See more

Rated 2 out of 5 stars

The actual car was fine but they hound you into taking the car when your just enquiring. You talk to the first person then someone else comes over and asks why don't you want to take the car today. Th... See more

Rated 5 out of 5 stars

Great service from Josh in Oldbury. Fair price on my trade in vehicle I would highly recommend Motorpoint. My son in law and daughter have also bought cars in recent years all with great service..

Rated 5 out of 5 stars

Everything went very quick and smoothly. We didn't have to wait too much for paperwork or checks. Josh and Sam were really good and very helpful. For me it was the best experience that I ever had when... See more


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 100 Churchbridge, B69 2AS, Oldbury, West Midlands, United Kingdom

  • 0121 7567367
Promotion box for Motorpoint - Oldbury

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

865 reviews

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4.6

All reviews

(865)

6,116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent range of vehicles to view,

Excellent range of vehicles to view,
No pressure being left to look round at leisure,
Help available when required with no pressure selling.
A very pleasant experience.

13 August 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We're so pleased you found an excellent selection of vehicles and appreciated being able to browse at your own pace. It's wonderful to hear you had a pleasant experience with no pressure.

Thank you
Team Motorpoint Oldbury

Rated 1 out of 5 stars

Same old Chestnut

Same old Chestnut, can't do enough for you when your buying a car, diabolical after service (Oldbury depot) when there's a problem, at this time 3 days to resolve an issue i was told would take 4 hours. Staff keep apologising but its not good enough

4 August 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

I'm truly sorry this has taken longer than our teams expected I will make sure to feed back to the relevant teams.

Motorpoint

Rated 5 out of 5 stars

Just a great experience

Just a great experience

8 August 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We are so happy to hear you had such a wonderful experience with us. Thank you for sharing your positive feedback!

Thank you
Team Motorpoint Oldbury

Rated 1 out of 5 stars

Horrible history

Terrible service on all fronts . Information I gave them from the online service they didnot believe me. I was proven right after I spoken to them . The salesman was patronising and not very professional. Th woman he spoke to was even less enthusiastic than him. If this is the how they work now before they get your money my godfather be aware. In fact go elsewhere i certainly will. Companies like this have no customer care. There prices aren't good.anyway. 3 to 4 thousands pounds on top of the going price., the ones I looked at. And poor money for your old car. Don't be taking in by the way they talk to you they don't care less. Really the person in charge on the day a woman don't know her name is to blame. If she is incompetent the chances are the rest will follow.

12 August 2026
Unprompted review
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Reply from Motorpoint - Oldbury

Thanks for taking the time to leave us a review but we are sorry to hear that you were not happy with the service again. We would love to pick up your points with you. Feel free to call in for a coffee or give us a call directly on 0121 514 6070 so we can discuss further with you.

Team Motorpoint Oldbury

Rated 5 out of 5 stars

Great service would definitely use…

Great service would definitely use again.

8 August 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We're so happy to hear you had a great experience with our service. We truly appreciate your kind words and look forward to serving you again.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Thank you for your feedback. We are so glad you found our team helpful and respectful during your visit. We appreciate your kind words.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

The salesman was absolutely brilliant …

The salesman was absolutely brilliant didn't pester you at all.
Very friendly Very polite and very efficient

5 August 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We're so pleased to hear about your positive experience and that our team member was friendly, polite, and efficient without being pushy. Thank you for your kind words!

Thank you
Team Motorpoint Oldbury

Rated 4 out of 5 stars

Very welcoming

Very welcoming, we came for a test drive and just to see what a particular car was like decided it wasn’t for us but then sat down with the salesman and came up with another option that suited us better. The only reason I’m not giving five stars is that the car we brought developed an oil leak within three days which made a mess of our drive, Motorpoint did the simple repair under warranty but as the vehicle had been serviced by them it should have been picked up before ruining our drive!

30 July 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We appreciate you sharing your experience with us. We are glad our team was able to help you find a suitable vehicle. We sincerely regret that your car developed an oil leak shortly after purchase, especially after our service. We understand how frustrating it must have been to have your driveway stained. We are pleased we could resolve the issue under warranty, and we are reviewing our pre-delivery inspection processes to prevent similar occurrences.

If there is something we can do to help with the cleaning of your drive, please let us know and hopefully you can now get on with enjoying your new car.

Thanks again for choosing us. Enjoy the car, Team Motorpoint Oldbury

Rated 5 out of 5 stars

Seat Ateca purchase pleasant environment to be able to…

A pleasant environment to be able to look at the vehicles in our own time with no pressure or hard sell by the staff. The member of staff who looked after us Josh was very professional helpful and listened to what we required in a very relaxed manner . Also when we picked the car up Sam looked after us and was very helpful and sorted all the relevant paper work out , all round excellent service.

1 August 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We're delighted to hear you had such a pleasant experience looking at vehicles without pressure. It's wonderful that our team members were professional, helpful, and provided excellent service throughout your visit.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

The salesman made it easy and quick…

The salesman made it easy and quick thank you

27 July 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Thank you for your fantastic 5-star review! We're so pleased to hear that our salesman made your experience easy and quick. We appreciate your feedback.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

Excellent service

Excellent service. Very pleased by the whole process.

24 July 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We are so glad to hear that you were pleased with the service you received and that the entire process was excellent. Thank you for your kind words!

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

An excellent service from start to…

An excellent service from start to finish. Ryan was great, really friendly and helpful. Would definitely recommend.

23 July 2026
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Reply from Motorpoint - Oldbury

We're so pleased to hear you received excellent service from start to finish. It's wonderful to know our team member was friendly and helpful, and we truly appreciate your recommendation!

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

Very helpful no hard selling

Very helpful no hard selling

22 July 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Thank you for your wonderful feedback! We're so pleased to hear that you found our approach helpful and appreciated the relaxed atmosphere. We strive to provide a comfortable experience for all our customers.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

Great Experience thank you Josh

Josh was great from the moment we walked in the door to the moment I drove away in my car.
I like how you go to them and you don’t have sales people following you around and you can browse in your own time. Then if you need someone they are right there ready to answer any questions.
Josh looked after us all the way through and he was superb. I had a slight issue with paint on the car and it was sorted within days. He kept me up to date along the way and couldn’t do enough. My car was immaculate when I picked it up. Really really happy with everything.

18 July 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We are so pleased to hear about your excellent experience with us. It's wonderful that you felt well-advised and had the space to browse our selection without pressure. We appreciate your kind words and look forward to assisting you again in the future.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

Friendly

Friendly, informative staff

25 July 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Thanks for taking the time to leave us a review and great to hear it was 5 stars.

Enjoy the car, thank you. Team Motorpoint Oldbury

Rated 5 out of 5 stars

BMW 208i

Great people super friendly and helpful would use again when required

20 July 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We appreciate you taking the time to leave us a review. We're so pleased to hear that our team was friendly and helpful, and we look forward to assisting you again in the future.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

Friendly customer service excellent…

Friendly customer service excellent cars and price with fast service

25 July 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We appreciate your 5-star review! We're delighted to hear that you experienced friendly customer service, and found our cars and prices excellent with fast service.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

Friendly staff & good car selection

Friendly staff and a great selection of cars at a good price made our task of finding a new car much easier than expected

19 July 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We're so pleased to hear that our friendly staff and great selection of cars made finding your new car much easier than expected. Thank you for your wonderful feedback!

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

Very friendly salesman Khal …

Very friendly salesman Khal respectfully and informative explaining everything so I could understand, and listening to what I had to say.

14 July 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We're so pleased to hear about your positive experience! It's wonderful that our salesperson was friendly and explained everything clearly, making sure you felt heard and understood. Thank you for your kind words.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

P professional

Quick, simple. Staff was professional, kind and thoughtful

17 July 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We're delighted to hear our team provided you with such a positive and efficient experience. We appreciate your kind words!

Thank you
Team Motorpoint Oldbury

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