order placed
order placed, payment taken but no order delivered and no response from email on website, phone number on website also dead line.
6 November 2023
Unprompted review
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Company details
Written by the company
High Quality UK Number Plates Motor Plates is the UK’s leading number plate and show plates maker. Offering great quality plates and next day delivery. Enter your reg now!
Contact info
La Chasse, , JE2 4UE, St Helier, United Kingdom
- sales@motorplates.com
- motorplates.com
2.4
Poor
8 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
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Plate arrived, was green not yellow, no response to repeated emails and calls
I ordered a plate, it arrived the next day with correct reg but the colour of the plate is green, not yellow, I kid you not. So of course the plate is unusable. I sent them an email immediately, with photos of the plate and order number, no response. Then another email a week later. No response. Tried to call them 6 times today, it seems that their number is non-operational. Sent another email saying I would post a Trustpilot review and request a chargeback from my bank. Still no response. Avoid.
5 May 2023
Unprompted review
I ordered on Saturday January 14th…
I ordered on Saturday January 14th 2022. Order number 1376737MP.
I made a mistake in the order. I typed E1J DD, rather than E1 JDD.
I recognised that after the order was placed and I sent multiple emails to the company on January 14th, 15th and 16th requesting the correct (and obvious) legal correction.
These requests were ignored. The wrong, illegal plates were delivered on January 17th.
In total, I have sent 10 emails to the company and called 4 times.
No response.
Shocking service.
Jim Dewar
14 January 2023
Unprompted review
Great job Motorplates ordered 2 sets of…
Great job Motorplates ordered 2 sets of plates on consecutive days on both occasions perfect looking plates arrived the very next day -would highly recommend
24 November 2021
Unprompted review
Very happy, thank you
Easy to order and delivery is very prompt. Plates can be show plates or road legal and plenty of options for customising them, all at a sensible price.
Good quality solid plates.
Recommended to a friend.
30 September 2021
Unprompted review
Number plates
A quality product and faultless transaction. Very highly recommend
4 July 2021
Unprompted review
Reply from Motorplates
Thank you Mrs Bert
Looks like a scam
Ordered, paid, confirmation e-Mail received but not plates.
2 e-mails sent asking for delivery details, no response.
And, surprise, surprise - they don’t have a phone number.
The positive reviews look very suspicious - probably paid for - all praise, vague specifics.
Looks like a scam.
17 June 2021
Reply from Motorplates
100% not a scam, Many many happy customers, Can you let us have your order number please, Are you emailing the correct address? We will of course refund or replace your order if your order didn't arrive.
Ordered, took money and no product or response
Ordered plates, and paid for next day delivery. 3 working days later they have not arrived. I have emailed the company and no response.
16 June 2021
Reply from Motorplates
Hi Nicola, Very sorry to hear this, Can you let us have your order number and we will investigate for you, We don't seem to have any emails in your name?
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