Motorhome Protect Reviews 

3,021
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable, making policy renewals smooth and pleasant. Consumers also appreciate the highly competitive pricing, clear explanations, and overall efficient setup process when securing their vehicle insurance. Some people were dissatisfied with navigating automated phone menus or experiencing minor delays before finally reaching a human agent. A few reviewers also mentioned minor frustrations with initial computer systems or unexpected payment card fees during the transaction. Despite these small hurdles, people generally feel well supported and satisfied with the service provided.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as friendly, efficient, and... See more

Customer service

Customers report positive experiences with customer service, noting that agents are easy to contact and deal... See more

Price

People report positive experiences with price, consistently highlighting competitive quotes and exceptionally... See more

Service

Consumers find service to be positive, praising the efficient handling and smooth renewal process. Reviewers... See more

User experience

Reviewers express satisfaction with the user experience, highlighting an efficient handling and smooth policy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark was patient and clear about what the policy I sought covered, and listened carefully to what my needs would be for the next year. He explained key components in detail using scenarios I could re... See more

Company replied

Rated 5 out of 5 stars

Got a quote through Compare the Market and followed up with Motorhome protect because of their low compulsory excess. The agents on the phone line were excellent. Very patient and thorough, answered a... See more

Company replied

Rated 5 out of 5 stars

The cover we get is really good and our experience when we broke down in France was exceptional. Nothing was too much trouble. When you compare separate covers compared to the all in policy that we ha... See more

Company replied

Rated 5 out of 5 stars

Very efficient handling, taking out new policy very smooth process. Would recommend to friends and colleagues. Competitive quote, so no need to go through price comparison sites online.

Company replied


Company details

  1. Insurance Company

About Motorhome Protect

Information provided by various external sources

With our roots dating back to 1974, we proudly provide excellent service and arrange competitive insurance policies, specialising in Motorhome and Campervan cover.

We know arranging the right insurance can be complicated, so we invest in our teams to ensure you get the service you deserve. We believe in excellent service because we know it is as important to you as it is to us.

Motorhome Protect


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(3,021)

255 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful

1 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind review.

We're pleased to hear that you found our service very helpful. We appreciate your feedback and are glad we could provide a positive experience.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind Regards,
Laura @ Motorhome Protect

Rated 4 out of 5 stars

Get rid of the idiot virtual "assistant" system and retain your customers.

Once I had got through to a human being everything was good, it would be 5 stars if I did not have to deal with the idiot virtual "assistant"
I was genuinely at the point of putting the phone down and going elsewhere - whatever the price!
Everything is about customer service but I doubt many customers are impressed by virtual "assistants" listen to your customers and get rid of it and answer the phone from the start with a human being.

24 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to share your feedback.

We're pleased to hear that once you were connected with a member of our team, you received the service you were looking for.

We're sorry to hear about your experience before that point and understand how frustrating it was. Your comments about our virtual assistant and your preference to speak with a person straight away are appreciated, and we'll ensure your feedback is shared with the relevant team as we continually review and improve our customer experience.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind Regards,
Laura @ Motorhome Protect

Rated 5 out of 5 stars

Easy to do

Easy to do - friendly

24 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind review.

We're pleased to hear that you found the process easy and that our team was friendly. Providing a simple, welcoming experience is important to us, and we appreciate you taking the time to share your feedback.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind Regards,
Laura @ Motorhome Protect

Rated 5 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

We really appreciate you taking the time to leave us a review. It's wonderful to hear that you were so pleased with the level of service you received from our team.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Karl @ Motorhome Protect

Rated 5 out of 5 stars

Every time you contact the company the…

Every time you contact the company the staff are very friendly and helpful..

23 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to leave such a lovely 5 star review. We’re delighted to hear that you’ve found our team friendly and helpful whenever you’ve contacted us.

Providing a positive and supportive experience for our customers is very important to us, and we truly appreciate your kind words. If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Kirsty @ Motorhome Protect

Rated 5 out of 5 stars

So far so good

So far so good, easy to set up the insurance as they haven’t asked me for proof of no claims or for a copy of my license as they have obviously done their checks.
Very helpful agent who explained the policy.
Best of all a great price.
But with all insurances you don’t know how good they are until you put in a claim.
I hope they are good if I ever need to claim.

17 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to share your feedback. We're delighted to hear that setting up your insurance was quick and straightforward and that our agent took the time to explain your policy clearly. It's also great to know you found our price competitive.

We appreciate your honest comments about the claims process. While we hope you never need to make a claim, you can be assured that if you do, our team will be here to support you every step of the way. Thank you for choosing us, and we look forward to providing you with the service you deserve throughout your policy.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Vicky @ Motorhome Protect.

Rated 5 out of 5 stars

Excellent service,straight forward and…

Excellent service,straight forward and fair price

14 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to leave your 5 star feedback!

We're delighted to hear that you found our service excellent, the process straightforward, and our pricing fair. It's great to know we were able to provide you with a positive experience.

Thank you for choosing us, and we appreciate your kind comments.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards,
Laura @ Motorhome Protect

Rated 5 out of 5 stars

James did VERY GOOD, i'm Well plz'd..!!👀👍 !!

James was VERY helpful & surpassed my expectations this morning..!! He supplied an ABCD service to me..!! 👀👍🔥

21 July 2026
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Reply from Motorhome Protect

Thank you for your fantastic review! We're delighted to hear that James was so helpful and exceeded your expectations. We'll be sure to pass on your kind comments to him, as we know he’ll really appreciate the recognition.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Kirsty @ Motorhome Protect

Rated 5 out of 5 stars

UK call centre

UK call centre
Staff easy to deal with
Competitive price

21 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your positive feedback!

We're pleased to hear that you found our team easy to deal with and appreciated the support provided.

We're also delighted that you found our pricing competitive.

We really appreciate you taking the time to share your experience and thank you for choosing us.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards,
Laura @ Motorhome Protect

Rated 4 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your lovely feedback!

We're pleased to hear that you found our website easy to navigate and that the contact you had with our team was very helpful.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards,
Laura @ Motorhome Protect

Rated 5 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to leave us a review.

We're pleased to hear that you found the renewal process straightforward and that you were happy with the service you received. Your feedback is greatly appreciated.

Thank you for choosing Nutshell, and we look forward to supporting you again in the future.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Vicky @ Motorhome Protect.

Rated 5 out of 5 stars

Staff on phone helpful and patient

Staff on phone helpful and patient

16 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

We appreciate you sharing your feedback with us. We're delighted to hear that our team provided helpful and patient support during your conversation. We’ll be sure to share your kind comments with the team. If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Karl @ Motorhome Protect

Rated 5 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your fantastic feedback!

We are delighted to hear that you found our service quick and helpful, and that you are pleased with the price.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Motorhome Protect

Rated 5 out of 5 stars

Efficient

Efficient, polite. Great price

16 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to share your feedback.

We are delighted to hear that you found our service efficient and polite, and that you are happy with the price of your cover.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Motorhome Protect

Rated 5 out of 5 stars

Very easy to insure,with everything…

Very easy to insure,with everything explained perfectly. Also extremely good value for money.

6 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to leave us a review. We're delighted to hear that you found the process easy and that everything was explained clearly. It's fantastic to know that you were pleased with the value for money and the service you received.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out to the team, who will be happy to help.

Kind regards,
Rachel @ Motorhome Protect

Rated 5 out of 5 stars

The call handler was patient and…

The call handler was patient and explained the details well.

11 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to leave us a review.

We're delighted to hear that our call handler was patient and explained the details clearly. It's great to know you received the support you needed and had a positive experience.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.

Kind regards,
Rachel @ Motorhome Protect

Rated 5 out of 5 stars

Motorhome Protect very comparable rates

Our call to motorhome protect was very pleasant and to our satisfaction. The person that dealt with us was very helpful and friendly.
Would recommend

11 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to leave a review.
We're delighted to hear that you had a positive experience with our team and that everything was handled to your satisfaction. It's especially pleasing to know that our colleague was able to provide friendly and helpful support throughout.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Motorhome Protect

Rated 5 out of 5 stars

Had a chat with the guy from the…

Had a chat with the guy from the insurance company. He was really helpful , we went through all the jargon and now I have a good price on my motorhome insurance.

10 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thanks for your review! I’m glad to hear that your chat with one of our teamwas helpful and that you now have a clear understanding of the details. It’s great that you’ve secured a good price on your motorhome insurance.

If you have any more questions or need further assistance with your policy, feel free to contact us.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, attentive and thoughtful. A professional & knowledgeable customer service team.

9 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your wonderful feedback! We're delighted to hear that you found our customer service attentive, thoughtful, professional, and knowledgeable. It's always our aim to provide the best experience for our customers.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Excellent knowledgeable staff quick and…

Excellent knowledgeable staff quick and easy to insure my motorhome would highly recommend this company hope I can stop with them next year thanks for a perfect sale of insuring my motorhome dealt with a very professional lady 5stars

9 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your fantastic feedback! We're delighted to hear that you found our team knowledgeable and the process quick and easy. It's great to know that you had a positive experience insuring your motorhome with us, and we truly appreciate your recommendation.

We look forward to continuing to provide you with excellent service next year and beyond. If you ever need any assistance, don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

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