Motorflog Reviews 

86
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and professional service, highlighting how exceptionally quick both the vehicle collection and the immediate payment processes are handled. Reviewers also deeply appreciate the friendly and supportive staff members who ensure that every single transaction remains completely smooth and straightforward from start to finish. Some people were dissatisfied with the purchased vehicle condition, explicitly reporting unexpected mechanical faults, engine lights, and underlying damages upon delivery. Consumers also mentioned that the cars often arrived with issues not visible in the online listings, pointing out a lack of transparency during purchases.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that certain employees were extremely... See more

Service

Reviewers mention positive feedback about service, highlighting quick vehicle collection, good prices, and... See more

Product

Reviewers highlight negative aspects of product, expressing deep dissatisfaction with hidden mechanical... See more

Payment

Consumers find payment to be fast and efficient, noting that money is transferred instantly or within a few... See more

User experience

People report positive experiences with user experience, highlighting how the process to sell the car was so... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tom and Dan legends, thank you for your help! Would highly recommend Motorflog, made a mistake with collection and had travelled a long way, but these guys went out their way to help us sort it out an... See more

Company replied

Rated 5 out of 5 stars

Liam came to collect our Toyota Prius car and assisted in starting it and loading it onto the trailer. The money was transferred to us instantly and for the amount originally quoted. No issues at all,... See more

Company replied

Rated 5 out of 5 stars

Liam is very professional in his job. He’s polite and caring. The removal of my car was so straight forward and quickly completed. Keep on doing what you’re doing, you’re excellent in the job you do... See more

Company replied

Rated 5 out of 5 stars

Just sold our car this week to Motorflog after having them recommended to us. A really easy hassle free service with help from friendly people to make the process as smooth as possible. If you want t... See more

Company replied


Company details

  1. Car Dealer

Written by the company

At Motorflog, we make buying and selling vehicles straightforward, transparent, and hassle-free. Whether you’re looking to sell your car directly, list it in a trade auction through Flog It, or buy vehicles at trade prices, our goal is simple — to offer a fair, honest service without the usual headaches. We buy vehicles in any condition, from pristine examples to damaged, non-runners, and insurance write-offs. Unlike many online car-buying services, our quotes are provided by real people, not automated systems, and if your vehicle is accurately described, the price we offer is the price we pay. We can also collect your vehicle and ensure payment is made before it leaves your possession. For customers wanting to maximise their return, our Flog It service allows vehicles to be listed into trade auctions where verified buyers compete, helping sellers achieve strong market prices while staying in control with their own reserve. Motorflog is built on straightforward communication, fair dealing, and making the process as smooth as possible for both buyers and sellers. We’re proud to have helped customers across the UK with quick collections, transparent transactions, and professional service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

86 reviews

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No recent history of asking for reviews

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4.5

All reviews

(86)

85 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely rubbish cars and customer…

Absolutely rubbish cars and customer service
All the cars they have listed for auction have mechanical faults and engine lights, however they either photoshop it or quickly clear the fault from the OBD system before snapping a photo.
They also dont take pictures of the physical faults a car has
bought a seemingly normal car from their auction on IAA / Synetiq auction, but they hadnt taken any pictures of the rear seats where there was mold on them, and even worse the transmission was knackered, you could hear it falling apart and it was handed to me with an engine light, the car wasnt suitable to drive or anything.

They even know themselves how rubbish their cars are, on their website they say that they buy any car, but when I emailed them saying I want to sell this car to them they said 'we dont buy cars we've just sold'

0 starts

5 December 2025
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Mohamad,

We’re really concerned to read this, particularly the claims being made, as they don’t reflect how our service or the IAA / Synetiq auction platform operates.

All vehicles sold through auction are trade listings, and are sold as described at the point of listing, often including vehicles with faults, damage, or requiring repair. This is clearly communicated, and buyers are expected to carry out their own due diligence before purchasing.

We do not “photoshop” or hide faults. Vehicle details and images are provided based on the information available at the time, and many vehicles we handle are sub-prime, salvage, or non-retail stock, which is reflected in both pricing and condition.

In relation to your comments about purchasing a vehicle, we’d need to investigate this further as the situation described doesn’t align with our processes. We’d welcome the opportunity to review the specific vehicle and listing you’re referring to — please contact us directly with more details so we can look into this properly.

Regarding your final point, we do buy cars in a wide range of conditions, however there are circumstances where we may not be able to purchase a specific vehicle depending on various factors at the time.

We’re always happy to review any genuine concerns, but it’s important that information shared publicly is accurate and reflects how these platforms operate.

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