Motorcycle Products Reviews 

4,503
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, often matching OEM standards, and the excellent service received. Many highlight the fast and efficient delivery, with items frequently arriving the next day. Customer service is described as exceptional, with staff going above and beyond to help. People appreciate the competitive and sensible pricing, finding good value for money across a wide range of stock. The ordering process is noted as easy and direct, simplifying part searches. Many consider this company their preferred source for motorcycle parts due to the overall positive experience.

What people talk about most

Product

Consumers find product quality to be excellent, with many reviewers praising the good quality parts, products... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting rapid, accurate, and reliable... See more

Service

Reviewers mention positive feedback about service, with many consistently praising the fantastic and... See more

Order

Reviewers highlight positive aspects of order, with many praising the fast delivery times, often receiving... See more

Price

People report positive experiences with pricing, consistently finding great value and competitive rates for a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What can I say? Broke my clutch lever on Sunday, ordered a replacement on Sunday evening, dispatched on Monday, delivered lunchtime Tuesday, fitted Tuesday evening, riding Wednesday morning. Excellent... See more

Rated 5 out of 5 stars

Hubby needed to order some bike parts and tools as no Ducati agent where we live. Communication, delivery and dealing with changes/returns was excellent. Would use them again.

Company replied

Rated 5 out of 5 stars

Accidentally ordered the wrong brake pads, messaged the company and they managed to resolve my issue instantly, received my new pads the next day! Perfect customer service, couldn't ask for any better... See more

Rated 5 out of 5 stars

Motorcycle Products is always my first port of call. Been using them for about 4 years. Always a good range of stock, sensible prices and fast delivery. Any queries about parts required that are s... See more


Company details

  1. Motorcycle Parts Store

Written by the company

Motorcycle Products are a small UK based family run business selling motorcycle, scooter and ATV parts to the general public and trade. We supply high quality pattern and aftermarket motorcycle parts from the world's leading brands and all at the lowest prices. Aftermarket motorcycle parts for all makes and models are available for all types of bike from mopeds to superbikes, from classic Japanese and British motorcycles from the 1950's to modern day machines from China, Europe, America, and Japan. We offer same day dispatch, next day delivery, a customer service that's second to none, easy returns with 30 days to change your mind & we'll always put right quickly and efficiently to replace any faulty or damaged goods.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(4,503)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Ordered a chain off these guys probably around 12pm. Same day dispatched and arrived 10am the next morning. Couldn’t thank these guys more for the professional service. Highly recommend and will continue to use!

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Yamaha neos brake switch.

Super fast service and dispatch. Able to get bike up and running next day.

Kept informed of progress of order at all stages.

Will use again if need arises. Many thanks.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service 5☆

Every time I have ordered something, it has always arrived in perfect condition, & as a motorcycling family we have 4 different motorcycles.
They have a great range of products, spares, & good quality & price.
I have recommended them to others to try for what they may need.
I will definitely be ordering from them again next time I need something for our motorcycles.

2 January 2025
Rated 5 out of 5 stars

A diamond that polished

Arnie at Motorcycle Products is an absolute diamond.
He went more than the extra mile to get the right parts for my 24-year old Yamaha XJR1300. Not only that, he also provided sound advice on how I should proceed.
He is a shining headlight in the motorbike parts industry.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

I called for some information on a part…

I called for some information on a part that I had found via Google. I got straight through and spoke to the boss who was very helpful and open about what I was buying... Really impressed. I had bought mirrors from them before and they were excellently made replacements for a Yamaha. They look every bit as good as the originals.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Purchased some mirrors for my bandit very prompt service unfortunately one of the mirrors broke when installing.
I phoned straight away explaining what happened the new mirror arrived next day ..
Fantastic customer service and the items look great

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Job

Correct part, well described.
Reasonable price.
Ordered Thursday afternoon, arrived Friday morning.
Will be ordering again.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Service and speedy delivery

I was ordering a part for the clutch master cylinder. I am not in anyway mechanically minded but the Web page was easy to navigate and I found the part. It was delivered next day and as I checked the package i noticed my particular bike wasn't listed. I emailed them at night to clarify the part was correct and received an email next morning to confirm it was correct.
Very fast delivery and great communication.

7 November 2024
Unprompted review

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