M.C.C. - Motorbikers Cosmetic Reviews 

1,377
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the Warrior Balm and Muscle Magic, for their remarkable effectiveness in providing significant pain relief and improving overall well-being. Many people highlight the high quality and natural ingredients of these items, finding them to be life-changers for various conditions. Reviewers frequently commend the excellent customer service, noting the team's helpfulness, prompt responses, and supportive guidance. The delivery process is consistently described as fast, reliable, and efficient, with products arriving well-packaged. Many customers appreciate the ease of ordering and the overall smooth experience provided by the company.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction and calling them... See more

Quality

Customers consistently note positive experiences with quality, often describing products as "amazing" and of... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and reliable... See more

Service

Customers had positive experiences with service, consistently describing it as great, excellent, and... See more

Customer service

Consumers consistently report positive experiences with customer service, often describing it as amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To be honest I have tried almost everything on my knee hip severe osteoarthritis and be leave me it's pain full.then I looked at the reviews on the warrior balm. On my 3rd jar now it's absolutely marv... See more

Rated 5 out of 5 stars

Have been using this company several years for various products that they make. Have always found the products very good and helpful for several medical conditions that I have problems with, e.g. arth... See more

Rated 5 out of 5 stars

I have purchased the warrior balm on more than one occasion. I have osteoarthritis and fibromyalgia. But I’m not keen on taking pharmaceuticals for pain. This balm works perfectly for me. As I get ni... See more

Rated 5 out of 5 stars

M.C.C sells excellent products, their warrior balm and magic muscle has helped me manage with my struggles through Fibromyalgia flare ups. Their customer services is excellent and are available to ans... See more


Company details

  1. Pharmacy

Information provided by various external sources

The Motorbikers Cosmetic Company - a range of all natural hair, beard and body oils. Find us on FB Motorbikers Cosmetic Company


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,377)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Warrior balm

M.C.C Motorbikers Cosmetic warrior balm is amazing. I prefer this to other muscle rub balms.
Quick delivery and well packaged.
Nice to give smaller companies a good review.

6 January 2025
Rated 5 out of 5 stars

Sleepy Head

Started with Sleepy Head at Christmas, and have since experienced the best sleep I've had in years. If, like me, you struggle with restful sleep, why not give it a go - it definitely works for me!

14 January 2025
Unprompted review
Rated 3 out of 5 stars

Products are amazing, customer service a let down

Products are amazing, I love them, but the customer service recently let them down badly. I placed an order on Boxing Day, 26th December. There was no advice on whether or not delivery would be delayed, so I expected it within the usual delivery times, given the fact that the following day was a normal working day. However, by Friday 3rd January I still hadn't received my order, so emailed them to check. I didn't get a reply, so on Saturday 4th January I contacted them on their website, which stated that they were there Monday to Friday. Presumably they received my online contact on Monday 6th January, but I still got no response. I did however receive my order the day after, 7th January, noting that it had been dispatched on 6th. I think they had actually forgotten my order - they didn't forget to take my money though, that was done on 26th December upon ordering. It may be better if they took an example from other companies, and only charged upon dispatch of orders. Had they bothered to respond to my queries, I would have been far happier, but bad customer service is, in my view, unacceptable, when you have given them your custom.

6 January 2025
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

Hi Vicki, we did say on the website both on the home page and at the top of every product page that our last shipping date for 2024 would be 20th Dec and the first shipping date for 2025 would be the 6th Jan. Checking our email records we can see that you also received an email on the 20th December with our Christmas opening times included.

Rated 5 out of 5 stars

Website I can’t live without

Excellent website for chronic pain and other conditions easy to find products, great helpful advice from other people who use the site and the company has excellent advice. Would definitely recommend.

6 January 2025
Rated 5 out of 5 stars

Every time I have ordered from M.C.C.

Every time I have ordered from M.C.C., their communication has been excellent, parcels are packed well and goods are dispatched promptly, usually to be received next working day.
A small business built on a solid foundation of great products and sound customer service values.

25 November 2024
Rated 5 out of 5 stars

I love these products and the team

I love these products and the team. I forgot that wb was being made so 3 day delay on my order and I contacted the team and they very kindly reminded of delay. My order came next day. Brilliant people. Fabulous support group. Xxx

25 November 2024
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

Demand has been crazy for Warrior Balm over the last few weeks, thank you for bearing with us for a couple of days

Rated 5 out of 5 stars

Couldn’t do without MCC!

I have bought from this company a few times now. The products are long lasting and effective. A little goes a long way! Fast postage, and great communication. Thanks guys! 🥰

28 October 2024
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

Thank you so much for taking the time to leave a review, much appreciated :)

Rated 1 out of 5 stars

I was happy with the delivery of this…

I was happy with the delivery of this product, warrior balm, but after trying it for a couple of weeks, it didn’t work for the pain in my knees. I contacted the company on several platforms, but they didn’t respond.

28 October 2024
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

Hi Lynne, we did respond to an email from yourself on the 12th asking if you needed any help or support but didn't receive any further communication. I have just looked to try and find where else you had contacted us but cannot find any direct communication, only a comment on a live stream after it had ended and a comment on one of our facebook ads. If you do need any help or support please feel free to either email again, contact us directly on Facebook messenger as we may not always see a notification of a comment on an ad or livestream once it has ended or you are always welcome to phone the office on 01706 651187.

Rated 5 out of 5 stars

The warrior balm has changed my life

The warrior balm has changed my life. So so helps with my pain

25 October 2024
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

It always means so much to hear peoples positive stories, thank you so much for taking the time to share

Rated 5 out of 5 stars

Amazing products with even better customer service

The only one unhappy with my purchase(s) is my bank account! These products have become a minor obsession. They smell amazing and feel like a real self care treat, which is so important. It distracts me from pain even when it doesn’t remove it completely. My hair is in lovely condition from the shampoo and my skin is so soft! The Facebook group and staff at the company could not be more supportive - the whole experience is like a big hug which is so rare these days!

25 October 2024
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

We apologise to your Bank Account 🙈 Welcome to the MCC family my lovely!

Rated 5 out of 5 stars

Bought warrior balm on recommendation on Facebook

The parcel arrived quickly and was well packed and presented. I ordered warrior balm and the sleepy oil and have been so impressed with the results already and have already ordered more warrior balm. Having fibromyalgia I am always looking for ways to manage my pain and this has been the best product I have found. Highly recommend both products

25 October 2024
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

Thank you so much for taking the time to leave a review, we love hearing everyone's success stories

Rated 5 out of 5 stars

Exemplary

Outstanding products and customer service

24 October 2024
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

thank you so much, we really appreciate your thoughts and taking the time to share them

Rated 5 out of 5 stars

Balm

Arrived on time and was well packaged .

24 October 2024
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

thank you for taking the time to leave a review, much appreciated

Rated 5 out of 5 stars

This is a very special company with amazing products !

This is a very special company creating amazing products. All the products I have used have been incredible and I could not be without their warrior balm in particular. Beki & Mark are so supportive of their customers, always available to answer questions and provide advice and support. Living with fibromyalgia and associated conditions is very challenging and MCC understand this from first hand experience.

21 September 2024
Unprompted review
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

That's so lovely, thank you so much

Rated 5 out of 5 stars

Warrior Balm & other products from…

Warrior Balm & other products from M.C.C have been a lifesaver for me. I use them everyday & I’m very Grateful to Mark Beki & Jade for making these amazing products and Serah for packing them to me

28 August 2024
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

Thank you so much, really kind of you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look